Technical Support Help Desk
7 days ago
Duties & Responsibilities:The IT Service Desk is looking for a Technical Service Desk Analyst to directly resolve customer issues by following best practices. Update troubleshooting documentation as part of our knowledge base and utilize this documentation in providing support. This role is a member of the IT service desk, and a major part of a typical workday will be resolving incidents over various communication channels.QUALIFICATIONS :Comfortable with a variety of basic software solutionsGood communication, time management Demonstrated ability and willingness to learn new toolsDependable and reliableFamiliarity with updating and using a knowledge baseGeneral knowledge of computer systems, analysis techniques, and ITIL processesNice to have : Bilingual (French), ITIL V3/4, KCS, M365
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Technical Support Help Desk
1 week ago
Regina, Canada PrecisionERP Incorporated Full timeDuties & Responsibilities:The IT Service Desk is looking for a Technical Service Desk Analyst to directly resolve customer issues by following best practices. Update troubleshooting documentation as part of our knowledge base and utilize this documentation in providing support. This role is a member of the IT service desk, and a major part of a typical...
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Technical Support Help Desk
1 week ago
Regina, Canada PrecisionERP Incorporated Full timeDuties & Responsibilities:The IT Service Desk is looking for a Technical Service Desk Analyst to directly resolve customer issues by following best practices. Update troubleshooting documentation as part of our knowledge base and utilize this documentation in providing support. This role is a member of the IT service desk, and a major part of a typical...
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Technical Support Help Desk
1 week ago
Regina, Canada PrecisionERP Incorporated Full timeDuties & Responsibilities:The IT Service Desk is looking for a Technical Service Desk Analyst to directly resolve customer issues by following best practices. Update troubleshooting documentation as part of our knowledge base and utilize this documentation in providing support. This role is a member of the IT service desk, and a major part of a typical...
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Technical Support Help Desk
2 weeks ago
Regina, Saskatchewan, Saskatchewan, Canada PrecisionERP Incorporated Full timeDuties & Responsibilities:The IT Service Desk is looking for a Technical Service Desk Analyst to directly resolve customer issues by following best practices. Update troubleshooting documentation as part of our knowledge base and utilize this documentation in providing support. This role is a member of the IT service desk, and a major part of a typical...
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Technical Support Help Desk
1 week ago
Regina Census Division, SK, Canada PrecisionERP Incorporated Full timeDuties & Responsibilities: The IT Service Desk is looking for a Technical Service Desk Analyst to directly resolve customer issues by following best practices. Update troubleshooting documentation as part of our knowledge base and utilize this documentation in providing support. This role is a member of the IT service desk, and a major part of a typical...
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Technical Analyst
4 weeks ago
Regina, Canada Visionpool Business Services Full time**Technical Analyst - Service Desk** Visionpool Business Services requires a Technical Analyst - Service Desk to provide services on a Hybrid basis. **Required Experience**: - Service Desk/Tier 1 experience > 24 months or equivalent support experience **Required Skills**: - Comfortable with a variety of basic software solutions - Good communication,...
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Technical Expert for IT Service Desk Support
4 weeks ago
Regina, Saskatchewan, Canada Visionpool Business Services Full timeVisionpool Business Services is a leading provider of innovative business solutions.We are seeking an experienced Technical Expert to join our IT Service Desk team as a Hybrid worker.The successful candidate will be responsible for providing top-notch support to our clients, resolving technical issues efficiently, and updating troubleshooting documentation...
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Technical Analyst
4 weeks ago
Regina, Canada Visionpool Business Services Full timeTechnical Analyst - Service DeskVisionpool Business Services requires a Technical Analyst - Service Desk to provide services on a Hybrid basis.Required Experience:Service Desk/Tier 1 experience > 24 months or equivalent support experienceRequired Skills :Comfortable with a variety of basic software solutionsGood communication, time management Demonstrated...
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Technical Support Specialist
3 weeks ago
Regina, Canada ThoughtFocus, Inc. Full time**Technical Analyst - Service Desk** **Location**:Regina, SK -Hybrid (2 to 3 days/week) **Term**: 2024/12/01 - 2025/11/30 **Required Experience**: - Service Desk/Tier 1 experience > 24 months or equivalent support experience **Required Skills**: - Comfortable with a variety of basic software solutions - Good communication, time management -...
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Technical Support Specialist
7 days ago
Regina Census Division, SK, Canada PrecisionERP Incorporated Full timeJob DescriptionThe IT Service Desk at PrecisionERP Incorporated is seeking a Technical Service Desk Analyst to provide direct support to customers by following best practices.This role involves resolving customer issues over various communication channels, updating troubleshooting documentation as part of our knowledge base, and utilizing this documentation...
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Service Desk Supervisor
6 months ago
Regina, Canada University of Regina Full timeFaculty/Department Information Services Unit IS-IT Support Centre Employee Group CUPE 5791 Collective Agreement Consideration Open with preference given to CUPE 5791 members(NON-RESEARCH). CUPE 5791 Job Family Applied Scientific Services Category Staff Number of Vacancies 1 Position Summary Join the vibrant and forward-thinking community at the University...
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Technical Support Help Desk Specialist
1 week ago
Regina, Canada PrecisionERP Incorporated Full timeAbout PrecisionERP IncorporatedWe are seeking a highly skilled and motivated CUSTOMER SERVICE ANALYST to join our team at PrecisionERP Incorporated.Salary: $45,000 - $60,000 per year (dependent on experience)About the RoleAs a Customer Service Analyst, you will play a key role in resolving customer issues and providing exceptional support through various...
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Service Desk Analyst
6 months ago
Regina, Canada Vantix Systems Inc Full time**Description** Our Client is seeking a Service Desk Analyst to provide a single point of contact primarily acting as **first level support **for any IT related incidents and service requests as well as providing technical advice and guidance. Desktop infrastructure is currently based on Windows 10 Enterprise edition, and Microsoft 365 with Office...
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Technical Computer Specialist
4 weeks ago
Regina, Saskatchewan, Canada Redhead Equipment Full timeOverviewAt Redhead Equipment, we pride ourselves on delivering exceptional service to our customers. With 75 years of experience, we have established a reputation for reliability and dependability.We are seeking a skilled Technical Computer Specialist to join our Information Technology team at our Head Office in Regina, Saskatchewan.SalaryWe offer an...
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Service Desk Analyst
6 months ago
Regina, Canada OTA Business Solutions Inc. Full timeOTA Business Solutions Inc. is on the lookout for a dynamic Service Desk Ananlyst to join our innovative team and drive digital transformation for our esteemed client. Are you a visionary leader with a passion for service desk services? This is your opportunity to shape the technological landscape of a forward-thinking organization! **Typical activities in...
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Jr. Service Desk Analyst
6 months ago
Regina, Canada eHealth Saskatchewan Full time**Who is eHealth Saskatchewan?** eHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare, information technology, and citizen services. Our vision is “Connected healthcare, accessible to everyone, everywhere” with a mission to “Collaborate to transform healthcare through the use of information and innovative...
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Service Desk Analyst
6 months ago
Regina, Canada Visionpool Business Services Full time**Typical activities**: b) Participation in an on-call rotation providing first point of contact for users and act as point of escalation to senior resources and Management during non-business hours. c) Following key service management processes such as Incident Management, Request Fulfillment, and Knowledge Management. Experience working in an environment...
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IT Support Specialist
6 days ago
Regina, Canada PrecisionERP Incorporated Full timeAbout PrecisionERP IncorporatedWe are a leading provider of enterprise resource planning solutions. Our mission is to deliver exceptional customer service and support.Salary & BenefitsThe salary for this position is estimated to be between $45,000 and $65,000 per year, depending on experience.About the RoleThis is an exciting opportunity to join our IT...
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Service Desk Analyst
6 months ago
Regina, Canada WBM TECHNOLOGIES INC. Full timeWBM is looking for a customer service professional to join our **Service Desk team in the role of Service Desk Analyst, for the Multi-skilled After Hours team**. **Available to work a flexible shift rotation (including evenings, weekends, and statutory holidays) in an environment operating 24/7/365.** In this role, you can be involved in the entire...
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Iqmetrix - Technical Support - Payments
6 months ago
Regina, Canada iQmetrix Software Development Corp Full time**What We Do**: **How We Do It**: We are on a self-management journey. As we work to move away from the restrictions of hierarchy, teams are building collaborative peer-based networks where there are no bosses. Decisions are meant to be distributed to the people who are best able to make the decisions which means more freedom for individuals to contribute at...