Service Desk Technical Analyst

**Technical Analyst - Service Desk** Visionpool Business Services requires a Technical Analyst - Service Desk to provide services on a Hybrid basis. **Required Experience**: - Service Desk/Tier 1 experience > 24 months or equivalent support experience **Required Skills**: - Comfortable with a variety of basic software solutions - Good communication,...

**Description** Our Client is seeking a Service Desk Analyst to provide a single point of contact primarily acting as **first level support **for any IT related incidents and service requests as well as providing technical advice and guidance. Desktop infrastructure is currently based on Windows 10 Enterprise edition, and Microsoft 365 with Office...

WBM is looking for a customer service professional to join our **Service Desk team in the role of Service Desk Analyst, for the Multi-skilled After Hours team**. **Available to work a flexible shift rotation (including evenings, weekends, and statutory holidays) in an environment operating 24/7/365.** In this role, you can be involved in the entire...

Duties & Responsibilities:The IT Service Desk is looking for a Technical Service Desk Analyst to directly resolve customer issues by following best practices. Update troubleshooting documentation as part of our knowledge base and utilize this documentation in providing support. This role is a member of the IT service desk, and a major part of a typical...

Duties & Responsibilities:The IT Service Desk is looking for a Technical Service Desk Analyst to directly resolve customer issues by following best practices. Update troubleshooting documentation as part of our knowledge base and utilize this documentation in providing support. This role is a member of the IT service desk, and a major part of a typical...

Duties & Responsibilities:The IT Service Desk is looking for a Technical Service Desk Analyst to directly resolve customer issues by following best practices. Update troubleshooting documentation as part of our knowledge base and utilize this documentation in providing support. This role is a member of the IT service desk, and a major part of a typical...

Duties & Responsibilities:The IT Service Desk is looking for a Technical Service Desk Analyst to directly resolve customer issues by following best practices. Update troubleshooting documentation as part of our knowledge base and utilize this documentation in providing support. This role is a member of the IT service desk, and a major part of a typical...

Duties & Responsibilities:The IT Service Desk is looking for a Technical Service Desk Analyst to directly resolve customer issues by following best practices. Update troubleshooting documentation as part of our knowledge base and utilize this documentation in providing support. This role is a member of the IT service desk, and a major part of a typical...

Faculty/Department Information Services Unit IS-IT Support Centre Employee Group CUPE 5791 Collective Agreement Consideration Open with preference given to CUPE 5791 members(NON-RESEARCH). CUPE 5791 Job Family Applied Scientific Services Category Staff Number of Vacancies 1 Position Summary Join the vibrant and forward-thinking community at the University...

OTA Business Solutions Inc. is on the lookout for a dynamic Service Desk Ananlyst to join our innovative team and drive digital transformation for our esteemed client. Are you a visionary leader with a passion for service desk services? This is your opportunity to shape the technological landscape of a forward-thinking organization! **Typical activities in...

**Technical Analyst - Service Desk** **Location**:Regina, SK -Hybrid (2 to 3 days/week) **Term**: 2024/12/01 - 2025/11/30 **Required Experience**: - Service Desk/Tier 1 experience > 24 months or equivalent support experience **Required Skills**: - Comfortable with a variety of basic software solutions - Good communication, time management -...

Duties & Responsibilities: The IT Service Desk is looking for a Technical Service Desk Analyst to directly resolve customer issues by following best practices. Update troubleshooting documentation as part of our knowledge base and utilize this documentation in providing support. This role is a member of the IT service desk, and a major part of a typical...

**Typical activities**: b) Participation in an on-call rotation providing first point of contact for users and act as point of escalation to senior resources and Management during non-business hours. c) Following key service management processes such as Incident Management, Request Fulfillment, and Knowledge Management. Experience working in an environment...

**Key Responsibilities** Under the direction of the Supervisor Service Desk Support, provides technical support to computer system hardware and software. (1) Responds to Service Desk calls and provides instruction when required in conjunction with those calls. (2) Utilizes Microsoft management tools to provide support for remote desktops. (3) Follows...

**Key Responsibilities** **CASUAL POSITION (up to 1 year)** Under the direction of the Supervisor Service Desk Support, provides technical support to computer system hardware and software. (1) Responds to Service Desk calls and provides instruction when required in conjunction with those calls. (2) Utilizes Microsoft management tools to provide support for...

**Technical Analyst** *** **Visionpool Business Services requires a Technical Analyst to work on a Hybrid basis.***:Description of Duties**: - Managing incidents or requests that arise - Workday configuration - Report / Dashboard creation **Required Experience**: - Understanding of Workday and the ability to support the integrations we have currently...

Closing Date (MM/DD/YYYY): 09/18/2024 Worker Type: Permanent Language(s) Required: Term Duration (in months): Salary Range (plus eligible to receive a performance based incentive, applicable to position): $79,648 - $107,760 We are looking for a Technical Analyst who has knowledge of Microsoft Teams, especially in the area of Teams Meetings. You will be...

Key Responsibilities Under the direction of the Supervisor Service Desk Support, provides technical support to computer system hardware and software. (1) Responds to Service Desk calls and provides instruction when required in conjunction with those calls. (2) Utilizes Microsoft management tools to provide support for remote desktops. (3) Follows problem...

_**Key Responsibilities**:_ Under the direction of the Supervisor of the IT infrastructure Unit, the Security Analyst manages the day-to-day operations of the in-place security solutions to identify, investigate and prevent security breaches detected by those systems. Secondary tasks include assisting and guiding the Information Technology team in the...

_**Job Title: Senior Business Analyst**_ - **Job Location: Onsite role in Regina, SK**_ - Certified Business Analysis Professional (CBAP) PMI Professional in Business Analysis (PMI-PBA)._ - Demonstrated experience participating and facilitating business process model discovery and planning workshops and requirements gathering sessions to elicit business and...