Coordinator, Corporate Donor Relations

7 days ago


Toronto, Canada United Way Greater Toronto Full time

**Coordinator, Corporate Donor Relations**

United Way Greater Toronto is looking for an enthusiastic, innovative, and organized Coordinator to join our Corporate Donor Relations team at our Toronto office.

Reporting to the Senior Manager, Corporate Donor Relations, the Coordinator is responsible for providing project coordination and strategic support for assigned workplace team within the Corporate Donor Relations Department.

**What you’ll do**:

- Partner with multiple Corporate Donor Relations Managers and Senior Managers to provide year-round support of United Way donors, volunteers and campaigns
- Monitor departmental key dates and proactively coordinate deliverables with CDR Managers/Senior Manager to ensure deadlines are met
- Prioritize the schedule of weekly and monthly tasks and ensure all departmental projects are completed accurately to meet deadlines
- Create and ensure accuracy of all reports, overviews and correspondence for both internal and external stakeholders
- Reach out to accounts, donors and volunteers; and triage incoming requests to provide support for fundraising and campaign
- Arrange meetings and set up required technology including Zoom, Teams, Webex etc., co-facilitating with CDR Team when needed
- Adhere to records management protocols to maintain accurate files
- Prepare meeting and events packages as required
- In partnership with managers and senior managers, lead some cross-team projects such as prospect research, new business research, processing and ensuring proper disbursement of targeted gifts, supporting on operational processes such as Recanvass calls, transcribing meeting notes, and providing information and assistance for secure transfer of data
- Support departmental goals through efficient and effective customer service with United Way stakeholders
- Be the primary point of contact for cross departmental work with FBMTS
- Use knowledge of multiple reports and data sources, including cross-departmental resources and contacts, to determine how best to resolve internal and external requests and inquiries
- Work cross-departmentally and use analytical and problem solving skills to investigate and resolve internal and external requests and inquiries
- Maintain accurate data in support of workplace team and UWGT’s organizational goals
- Be the team lead for data governance and clean up to ensure accurate and timely data in the CRM database
- Amend and update constituent data in CRM software including proactive solicitation of updates from Senior Manager and CDR Managers
- Proactively meet with CDR Managers/Senior Manager on a regular basis to confirm required database updates

**What you’ll need to be successful**:

- 1-3 years administrative experience in a fast paced, sales/service organization
- Advanced knowledge of Microsoft Office Suite; proficiency in Excel pivot tables and V-lookup as well as experience with PowerPoint and database/CRM software
- Ability to utilize multiple remote meeting and communication platforms including MS Teams, Zoom, Webex and TELUS Business Connect
- Adaptable, with proven organizational skills to manage competing priorities and meet multiple deadlines under pressure
- Proven ability to take initiative and carry projects to completion with minimum supervision
- Willingness to actively contribute to the organizational equity framework through participation in learning opportunities and implementing anti-oppressive, and anti-racist learnings into action internally and externally
- Strong analytical skills including the ability to develop effective tracking and reporting tools
- Strong problem-solving skills with proven success at identifying, resolving and escalating (where needed) issues
- Excellent attention to detail and proven track record of accuracy
- Excellent judgment and discretion in handling confidential and sensitive information
- Excellent communication skills (both written and verbal) and ability to interact with a spectrum of constituents including workplace volunteers, internal departments, and donors, at all levels
- Excellent teamwork, interpersonal and constituent service skills, including the ability to work respectfully and inclusively with a diverse set of constituents

Does this sound like you? Show us your Local Love. Come and do great work at United Way Greater Toronto

As part of our recruitment process, United Way Greater Toronto offers accommodation for applicants with disabilities. If we contact you about an opportunity, please let us know if you require accommodation.

**About United Way Greater Toronto**:
As the largest non-government funder of community services in the GTA, United Way Greater Toronto reinforces a crucial community safety net. United Way’s network of agencies and initiatives in neighbourhoods across Peel, Toronto and York Region works to ensure that everyone has access to the programs and services they need to thrive today. Mobilizing the network and other community support, Uni



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