Manager, Business Development and Member Services

1 month ago

Kingston, Canada Greater Kingston Chamber of Commerce Full time

**Title**: Manager, Business Development and Member Services

**Reports to**: CEO

**Location**: Greater Kingston Chamber of Commerce, 204-299 Concession Street, Kingston ON, K7K 2B9

**Position summary**:
For more than 183 years the GKCC has provided value to its members through active advocacy, connecting leaders and creating opportunity. The Chamber is the voice of business in Kingston and advocates at the local, provincial and federal levels on behalf of 650 companies representing 18,000 employees.

The Manager, Business Development and Member Services will be principally responsible for expanding business and revenue generating opportunities with existing and new partners that will allow the organization to achieve its mandate and strategic objectives. This role will also be responsible for helping to define the customer journey and delivering a high-quality and meaningful customer experience underpinned by value-added service delivery to current and prospective members of the Chamber. The Manager, Business Development and Member Services will also provide insight and input to inform strategic marketing and communications and operations planning with the leadership team, setting objectives and identifying methods to reach those goals.

**Key accountabilities**:

- Managing current revenue streams and identifying new sources of revenue, conducting market research, developing the business strategy, and overseeing execution of the plan;
- Developing in-depth knowledge of Chamber offerings to identify profitable business opportunities for members and partners;
- Cultivating lasting relationships with members and partners to grow loyalty;
- Managing regular contact with current and prospective members, always ensuring an effective line of communication to support membership strength and growth;
- Working with members and partners to understand their business needs and goals;
- Designing responsive, innovative and value-added service delivery models to support the customer journey;
- Developing ways to improve the customer experience and build brand loyalty;
- Attending external events to develop business leads and strengthen stakeholder relationships;
- Delivering monthly business development progress reports on the status of revenue streams; progress to plans, and roadmaps for reaching financial and membership targets;
- Preparation of Membership Engagement and Advocacy Committee meeting agendas and minutes to facilitate recruitment and activation of memberships;
- Coordinating with affiliate partners to enhance member services and improve customer experience;
- Carrying out any other related duties as needed to ensure the smooth functioning of the team.

**Position requirements**:

- A degree in Business Administration, Marketing, Finance, or related field
- Minimum 3 - 5 years’ experience in business development, sales, client management and/or marketing; experience in a non-profit or membership focused organization would be an asset
- Track record of effective and strategic decision-making in a fast-paced environment
- Demonstrated ability to collaborate and to motivate team members to exceed expected goals
- Excellent analytical, problem-solving, and decision-making skills
- Exceptional leadership and time management skills
- Effective communication and negotiation skills
- Strong business acumen
- Detail-oriented and persuasive
- Strong people skills with a passion for business and a genuine enjoyment of interacting with others
- Ability to connect the dots and look forward strategically

**Salary range** $45,000 - $50,000

**Application process**:
Pay: $45,000.00-$50,000.00 per year

Work Location: In person

Application deadline: 2024-10-09

  • Local Tax and Member Services Advisor

    6 days ago

    Kingston, Canada Farm Business Consultants Full time

    Overview:Local Tax and Member Services AdvisorReady for Your Next Challenge?Established in 1952 as a family business with deep roots in rural communities, FBC has grown to become one of Canada’s largest tax and financial consulting firms for small businesses. With 12 branches across the country, we support over 15,000 Canadian entrepreneurs and small...

  • Local Tax and Member Services Advisor

    2 weeks ago

    Kingston, Canada FBC Farm and Small Business Tax Consultants Full time

    Overview As a Local Tax and Member Services Advisors, you will take the time to understand our Member’s financial situation and provide tailored tax strategies that minimize taxes in both the short and long term. In addition, you will introduce them to our full range of services, including bookkeeping, legal assistance, payroll, and access to...

  • Commercial Account Manager

    5 months ago

    Kingston, Canada Business Development Bank of Canada Full time

    No other bank is doing what we do. At BDC, we help Canada and its entrepreneurs create a prosperous, inclusive and green economy. Our mission is to help Canadian businesses thrive by providing financing, capital and advisory services. We’re devoted to Canadian entrepreneurs. We’re also dedicated to our employees. Adaptable. Inspiring. Different....

  • Business Development Manager

    2 weeks ago

    Kingston, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryWe are seeking a highly skilled and experienced Relationship Manager to join our team at Royal Bank of Canada. As a key member of our business development team, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and providing exceptional customer service.Key...

  • Business Development Manager

    2 weeks ago

    Kingston, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryWe are seeking a highly skilled and experienced Relationship Manager to join our team at Royal Bank of Canada. As a key member of our business development team, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and providing exceptional customer service.Key...

  • Local Tax and Member Services Advisor

    5 days ago

    Kingston, ON, Canada Farm Business Consultants Full time

    Overview: Local Tax and Member Services Advisor Ready for Your Next Challenge? Established in 1952 as a family business with deep roots in rural communities, FBC has grown to become one of Canada’s largest tax and financial consulting firms for small businesses. With 12 branches across the country, we support over 15,000 Canadian entrepreneurs and small...

  • Business Development Manager

    2 months ago

    Kingston, Ontario, Canada EMCO Corporation Full time

    Job SummaryWe are seeking a highly skilled and experienced Business Development Manager to lead our Profit Centre operations. As a key member of our team, you will be responsible for driving business growth, developing and implementing strategies to increase sales and profitability, and ensuring exceptional customer service.Key ResponsibilitiesDevelop and...

  • Business Development Manager

    2 months ago

    Kingston, Ontario, Canada EMCO Corporation Full time

    Job SummaryWe are seeking a highly skilled and experienced Business Development Manager to lead our Profit Centre operations. As a key member of our team, you will be responsible for driving business growth, developing and implementing strategies to increase sales and profitability, and ensuring exceptional customer service.Key ResponsibilitiesDevelop and...

  • Business Development Manager

    2 months ago

    Kingston, Ontario, Canada EMCO Corporation Full time

    Job SummaryWe are seeking a highly skilled and experienced Business Development Manager to lead our Profit Centre operations. As a key member of our team, you will be responsible for driving business growth, developing and implementing strategies to increase sales and profitability, and ensuring exceptional customer service.Key ResponsibilitiesDevelop and...

  • Business Development Manager

    2 months ago

    Kingston, Ontario, Canada EMCO Corporation Full time

    Job SummaryWe are seeking a highly skilled and experienced Business Development Manager to lead our Profit Centre operations. As a key member of our team, you will be responsible for driving business growth, developing and implementing strategies to increase sales and profitability, and ensuring exceptional customer service.Key ResponsibilitiesDevelop and...

  • Business Development Manager

    1 month ago

    Kingston, Ontario, Canada EMCO Corporation Full time

    Job SummaryWe are seeking a highly motivated and experienced General Manager to lead our Profit Centre and drive business growth. As a key member of our team, you will be responsible for developing and executing strategies to increase sales, improve profitability, and enhance customer satisfaction.Key ResponsibilitiesDevelop and implement sales and marketing...

  • Business Development Manager

    1 month ago

    Kingston, Ontario, Canada EMCO Corporation Full time

    Job SummaryWe are seeking a highly motivated and experienced General Manager to lead our Profit Centre and drive business growth. As a key member of our team, you will be responsible for developing and executing strategies to increase sales, improve profitability, and enhance customer satisfaction.Key ResponsibilitiesDevelop and implement sales and marketing...

  • Business Development Manager

    1 month ago

    Kingston, Ontario, Canada EMCO Corporation Full time

    Job SummaryWe are seeking a highly motivated and experienced General Manager to lead our Profit Centre and drive business growth. As a key member of our team, you will be responsible for developing and executing strategies to increase sales, improve profitability, and enhance customer satisfaction.Key ResponsibilitiesDevelop and implement sales and marketing...

  • Business Development Manager

    1 month ago

    Kingston, Ontario, Canada EMCO Corporation Full time

    Job SummaryWe are seeking a highly motivated and experienced General Manager to lead our Profit Centre and drive business growth. As a key member of our team, you will be responsible for developing and executing strategies to increase sales, improve profitability, and enhance customer satisfaction.Key ResponsibilitiesDevelop and implement sales and marketing...

  • Business Development Manager

    1 month ago

    Kingston, Ontario, Canada EMCO Corporation Full time

    Job SummaryWe are seeking a highly motivated and experienced General Manager to lead our Profit Centre and drive business growth. As a key member of our team, you will be responsible for developing and executing strategies to increase sales, improve profitability, and enhance customer satisfaction.Key ResponsibilitiesDevelop and implement sales and marketing...

  • Business Development Manager

    1 month ago

    Kingston, Ontario, Canada EMCO Corporation Full time

    Job SummaryWe are seeking a highly motivated and experienced General Manager to lead our Profit Centre and drive business growth. As a key member of our team, you will be responsible for developing and executing strategies to increase sales, improve profitability, and enhance customer satisfaction.Key ResponsibilitiesDevelop and implement sales and marketing...

  • Business Development Manager

    2 weeks ago

    Kingston, Ontario, Canada EMCO Corporation Full time

    Job Title: Business Development ManagerJob Summary:We are seeking a highly motivated and experienced Business Development Manager to join our team at EMCO Corporation. As a key member of our leadership team, you will be responsible for developing and executing business strategies to drive growth and profitability.Key Responsibilities:Develop and implement...

  • Business Intelligence Developer

    4 days ago

    Kingston, Ontario, Canada Exchange Language Services Inc. Full time

    We are seeking a skilled Business Intelligence Developer to join our team at Exchange Language Services Inc. Key responsibilities include designing, developing, and implementing information systems business solutions. The ideal candidate will have experience with business process management, user experience design, and business methods analysis. A Bachelor's...

  • Business Development Manager

    3 weeks ago

    Kingston, Ontario, Canada EMCO Corporation Full time

    Job Title: General ManagerJob Summary:We are seeking an experienced General Manager to lead our Profit Centre and drive business growth while maintaining profitability. As a key member of our team, you will be responsible for developing and implementing strategies to achieve sales, gross profit, and profit-sharing goals.Key Responsibilities:Recruit, develop,...

  • Business Development Manager

    4 weeks ago

    Kingston, Ontario, Canada EMCO Corporation Full time

    Job Title: General ManagerJob Summary:We are seeking an experienced General Manager to lead our Profit Centre and drive business growth while maintaining profitability. As a key member of our team, you will be responsible for developing and implementing strategies to achieve sales, gross profit, and profit-sharing goals.Key Responsibilities:Recruit, develop,...