Administrative Assistant

1 week ago

Dartmouth, Canada Medavie Blue Cross Full time

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top 100 Employers, Canada’s Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company.

Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.

Together with Medavie Health Services, we are part of Medavie — a national health solutions partner with over 7,700 employees. Our mission is to improve the wellbeing of Canadians.

**Job Title**:

- Administrative Assistant**Department**:

- Government**Competition**:

- 86771**Internal/External**:

- Both**Employment Type**:

- Full Time Permanent**Location**:

- Dartmouth, NS Office, OR Hybrid
- with in office requirement 2 days/week**Salary**:

- Competitive Compensation & Benefits**Reports To**:

- Team Leader, Medicare Programs**Position Summary**

Reporting to the Team Leader and working in a team environment, the Administrative Assistant will be responsible for providing a variety of duties from multiple programs with varying degrees of eligibility and policy requirements.

Specifically, the Administrative Assistant will provide administrative support to a provincial program team and the Nova Scotia Provincial Programs (NSPP) Leadership team.

This role is Monday to Friday daytime core business hours, 7.5 hours/day, 37.5 hour work week

**Key Responsibilities**
- Point of contact for inquiries related to the physician audit appeal process.
- Closely track, monitor and document the physician audit appeal process, ensuring to meet strict one more intimelines associated with each step of the process.
- Coordinate meetings, including the coordination of participants, logístical arrangements, preparation of documentation, invoicing, etc.
- Responsible for all aspects of the MSI service verification letter process including follow up with physicians.
- Support internal billing audit activities as required.
- Provide administrative support to the NSPP team; inlcuding the preparation and writing of correspondence.
- Compile monthly, semi annual and yearly audit activity reports and maintain various excel tracking spreadsheets.
- Communicate with a range of stakeholders, including Physicians and NS residents through oral and written communication.
- Provide technical assistance for system, i.e. SharePoint.
- Establish and maintain effective working relationships with other internal operational areas.
- General administrative duties including: updating documented procedures, mail, filing, scanning, etc.

**Required Qualifications**
- Highly effective listening skills to ascertain customer’s needs, and determine appropriate action required for solution.
- Excellent verbal skills for explaining complex issues.
- Excellent written communication skills.
- Excellent computer and keyboarding skills

**Education**: Post secondary training in business and/or administration with a minimum of three years relevant work experience. Medical Terminology an asset

**Work Experience**: Previous work experience in an office environment would is considered a valued asset

**Language Skills**: English (written & spoken), bilingualism would be considered an asset

**We also offer**:

- Comprehensive health and dental plan that is 100% employer paid effective on your first day
- Monday to Friday daytime work, no weekends
- Paid vacation and personal days
- Base salary plus a variable pay program which is based on your performance
- Opportunities for career development and advancement
- Emphasis on work life balance, providing a personal wellness account, health resources and fitness center discounts
- A diverse team of colleagues with multiple fields of expertise

**#CBM1**

**We are an Equal Opportunity Employer.**

Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve. Accessibility is a top priority.

For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Blue Cross Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to en

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