Meeting Services Manager

2 weeks ago

Toronto, Canada Easton's Group of Hotels Inc. Full time

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees. If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

The Easton's team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

**About the Hotel**

Holiday Inn Toronto International Airport is a large 451-room full-service hotel, owned and operated by Easton's Group of Hotels. Close to Pearson Airport, it features a large restaurant and bar with over 20,000 square feet of banquet space.

**Benefits**
- Health, Vision, and Dental Coverage
- Wellness Days
- Employee Social Events
- On-Site Parking
- Onsite Gym/Pool
- Retirement Saving Plan / Deferred Profit-Sharing Plan
- Career Development
- Hotel Discounts at IHG and Easton’s Group of Hotels properties

**Overview**:
Elevate your career with us Holiday Inn Toronto International Airport seeks a Meeting Services Manager with an unwavering eye for detail and proven catering sales expertise. Join our dynamic team and turn events into unforgettable experiences. Your passion for precision and hospitality excellence will shine in the heart of our vibrant hotel environment.

**What you will be doing?**
- Performs general administrative duties relating to the daily and weekly distribution of information for the catering department to the operational teams relating to hotel function schedules.
- Establishes client base of organizations, associations, social and corporate businesses through internal prospecting for the purpose of securing business for the hotel to ensure that predetermined sales expectations are met or exceeded.
- Develops and maintains relationships with client after program has been booked by sales department.
- Details all aspects of upcoming group and/or convention (guest rooms, meeting space, food & beverage, off-site events, exhibits, audio visual, etc.). Confirms in writing to the client and all affected departments all requirements via Event Orders and/or Group Resume.
- Negotiates guest room rates, food and beverage prices, meeting room rental, function space, and hotel services.
- Assists sales managers with tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.
- Assists the client in menu planning; coordinates food, beverage, meeting room set-up, decorations and other services as requested by the client; assures that all requirements are communicated and completed to the client’s specifications.

**_ _**What are the requirements this role?**
- 3 years of catering sales experience
- Previous Delphi and Salesforce training preferred.
- Strong communication and organization skills

**The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

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