Key Account Manager

5 months ago

Edmonton, Canada RTS Canada Full time

**Who is RTS**:
A North American B2B managed services firm that provides outsourced management of waste, organics and recycling to a broad range of industries across Canada and the US.

We do our part to ensure we make the world a better place

We are a dynamic, fast-paced, fun, collaborative environment where we value innovation while helping our teammates and customers grow.

We get recognized for our successes (be sure to look at our company page).

**What we need**:
You will liaise with existing customers and grow business through development and execution of an account management plan that increases overall gross profit while maintaining a high level of customer satisfaction. You will manage a portfolio and be a seasoned professional excelling at both relationship building and analytical problem solving. **This position is located in Edmonton, AB.**

**What People say about You**:
You will be well-organized and motivated. You will have excellent problem-solving skills, strong communication skills, and able to work in a collaborative environment. You will be resourceful, analytical, and adaptable. Primarily, you will be responsible for establishing and maintaining relationships with your customers while driving profit for your portfolio.

**What you will be doing**:

- Actively meeting or exceeding quarterly and yearly gross profit goals, in collaboration with the Director, Account Management.
- Conducting regular in person meetings with clients throughout the year to discuss activity to date, savings achieved, waste diversion reporting, current and future goals, and developing strategic plans to address those needs.
- Managing contract renewals proactively to ensure customers are on a current multi-year agreement.
- Reviewing sensor reports monthly and proactively proposing and implementing ongoing recommendations to gain waste system efficiencies, including the sale or lease of new equipment and implementing vendor changes, new services, and service schedule changes.
- Monitoring customer activity and proactively making recommendations for service changes to better meet their needs (e.g. customers that experience seasonality, retail customers at Christmas etc.)
- Providing education, signage, and other resources to help ensure clients and their tenants reduce contamination and meet their diversion goals.
- Directing operational requests (including but not limited to extra pickups, temporary bins, roll-off haul requests) to Service Coordinator team. Acting as an escalation point for service issues that could impact the retention of the client.
- Other related tasks and duties as assigned.

**Is this you?**
- “Must Have” Skills/Experience:_
- Clear written and verbal communication in English is required,
- Experience: At least 2 years account management in a B2B environment.
- Strong analytical skills and ability to develop insights from available data sources
- Ability to draw out strategy and plans from analytical insights (ie: finding the win-win solutions)
- Priority management skills
- Effective negotiation skills
- Effective communication skills (ie: active listening)
- Customer relationship development and management
- Presentation skills (ie: one on one)
- Powerpoint, excel, outlook skills - moderate skill level
- Balance between detail and broad perspective
- Ability to deal with ambiguity
- Problem solver/solution provider
- Ability to adapt and change
- “Nice to Have” Skills/Experience:_
- Fluency in French or other languages an asset;
- Education: Diploma or Degree in Sales or Business is preferred

**Why join RTS**:

- Competitive Salary
- Extended Medical and Dental Benefits + Health Spending Account
- Professional Development Fund
- GRSP program
- Diverse and Inclusive team focused on supporting internal growth.
- Focus on giving back to the community; paid volunteer hours

Please note this is a fully remote position.

**What to Expect**

We believe the recruiting process is a two-way street, this isn’t just about us getting to know you. We encourage you to ask questions about the company, work culture and the role. As you interview with RTS, we hope the growth and challenge excites you.
- You will chat with our talent acquisition team.
- Meet with the hiring manager and potential team.
- Meet with one of our leaders and learn more about your career at RTS.

**Work Life**

We offer it all. For team members that live in the Metro Vancouver area, we offer a hybrid model so you can mix up your week between your home office and mingling with colleagues at our head office. Not only do we have a cool, LEED Gold office that is dog friendly, we offer some pretty sweet perks too. In your first year, you’ll enjoy 4 weeks of personal paid leave. By the end of year one, you will be eligible for a Health Spending Account and access to our Wellness Fund. We offer extended health and dental benefits, as well as professional and individual development programs.

RTS is an equal opportunity

  • Manager, Key Accounts

    2 months ago

    Edmonton, Canada Breakthru Beverage Group Full time

    Overview: Breakthru Beverage Canada (BBC) is the leading Sales Broker in the Canadian marketplace representing suppliers such as Diageo, Brown-Forman, Casamigos, Aquilini Brands, EPI and Lucas Bols. At BBC, we put a premium on building a strong team culture and we measure success through the daily practice of our Breakthru values. With this foundation in...

  • Key Account Manager

    1 month ago

    Edmonton, Alberta, Canada Jobber Full time

    About JobberJobber is a technology company that helps small home service businesses succeed. We provide a platform for them to quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience.The RoleWe are seeking a Key Account Manager to join our Sales department. As a Key Account Manager,...

  • Key Account Manager

    1 month ago

    Edmonton, Alberta, Canada Jobber Full time

    About JobberJobber is a technology company that helps small home service businesses succeed. We provide a platform for them to quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience.The RoleWe are seeking a Key Account Manager to join our Sales department. As a Key Account Manager,...

  • Key Account Manager

    5 months ago

    Edmonton, Canada Hi Signs THE FATH GROUP Full time

    **ORGANIZATION**: ***: We are currently seeking a strategic Key Account Manager to develop high yielding and repeat clients. This person will first undertake mentorship training to learn Hi Signs unique offerings and products that we deliver. This position also works hand-in-hand with our project management team, estimator, and design team to help create...

  • Key Account Manager

    4 months ago

    Edmonton, Canada PPG Industries Full time

    As the **Key Account Manager**,** you will provide ongoing support to high value clients. Implement business strategies to achieve profitable business relationships and identify new revenue opportunities with major accounts. You will report to the Regional Sales Manager. **Key Responsibilities** - Develop multiple contacts within the owner account and...

  • Key Accounts Manager

    1 week ago

    Edmonton, Alberta, Canada Molson Coors Full time

    Key Account Manager Role OverviewMolson Coors is seeking a skilled Key Account Manager to join our Prairies Retail Team. As a Key Account Manager, you will be responsible for developing and executing strategies to drive sustainable profit and volume growth for Molson Coors in the SK & AB market. You will work closely with the Customer Solutions Teams,...

  • Key Account Manager

    2 weeks ago

    Edmonton, Canada Phoenix Fence Corp Full time

    **Phoenix Fence Corp.** is western Canada's leading Fence Manufacturer, Distributor and Installer of Chain Link, Vinyl and Ornamental Fence products since 1981. **Overview**: We are seeking a passionate and experienced **Key Account Manager** to join our Team. This full-time role would be based out of our Edmonton head office location. - Serve as primary...

  • Key Accounts Manager

    2 weeks ago

    Edmonton, Alberta, Canada Molson Coors Full time

    About the RoleMolson Coors is seeking a highly motivated and experienced Key Accounts Manager to join our Prairies Retail Team. As a Key Accounts Manager, you will be responsible for developing and executing strategies to drive sustainable profit and volume growth for Molson Coors in the SK & AB market.Key ResponsibilitiesResponsible for achieving...

  • Key Account Manager

    4 weeks ago

    Edmonton, Canada ANC Solutions Full time

    **Full job description** Are you ready to embark on an exciting journey of innovation and expansion? At ANC we believe in the power of collaboration, creativity, and commitment. - **Why Choose ANC?**_ - **Career Development**:_We invest in our employees' growth. Through training programs, mentorship, and challenging projects, we nurture your talents and...

  • Key Account Manager

    2 weeks ago

    Edmonton, Alberta, Canada Molson Coors Beverage Company Full time

    Role Overview:Molson Coors Beverage Company is seeking a highly skilled Key Account Manager to join our Prairies Retail Team. As a Key Account Manager, you will be responsible for developing and executing strategies to drive sustainable profit and volume growth for Molson Coors in the SK & AB market.Key Responsibilities:Develop and execute strategies to...

  • Key Account Manager

    5 months ago

    Edmonton, Canada SPI Santé Sécurité SPI Health and Safety Full time

    WHO WE ARE With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. **We are people with GRIP**: Go-Getter, Renders Service, Innovative, and Passionate for succeeding. The well-being of people is the purpose of SPI Health and Safety and involves three fundamental components: **Our Employees**:...

  • Key Accounts Manager

    4 months ago

    Edmonton, Canada Breakthru Beverage Group Full time

    Overview: Breakthru Beverage Canada (BBC) is the leading Sales Broker in the Canadian marketplace representing suppliers such as Diageo, Brown-Forman, Casamigos, Aquilini Brands, EPI and Lucas Bols. At BBC, we put a premium on building a strong team culture and we measure success through the daily practice of our Breakthru values. With this foundation in...

  • Key Account Manager

    8 hours ago

    Edmonton, Alberta, Canada AlphaIT ltd. Full time

    Key Account Manager responsibilities include identifying and pursuing opportunities to drive business growth. Develop and maintain strong relationships with key clients to ensure their needs are met. Collaborate with internal teams to deliver tailored solutions and exceed client expectations.Key Account Managers are responsible for:• Developing and...

  • Dairy Research

    4 months ago

    Edmonton, Canada WMP - Recruitment Account Full time

    **ABOUT US** We strive to create a work environment that inspires our people to be better together. Our culture is built on a foundation of honesty and integrity, and a commitment to equity, diversity, and inclusion. Our values guide our behaviours, and these are our values: - Win-Win - Think Bigger - Fact-based Decision Making - Care -...

  • Key Accounts Manager

    3 days ago

    Edmonton, Canada Molson Coors Brewing Company Full time

    **Requisition ID**:33011 **A Career in Beer** **and Beyond**: Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life’s moments. We’ve been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the beer aisle. **We are Talent Brewers** **with**...

  • Key Account Manager

    4 months ago

    Edmonton, Canada Hoerbiger Full time

    **We offer** HOERBIGER Canada is currently seeking a Key Account Manager to join our team in Edmonton, Alberta. The Key Account Manager is responsible for the commercial success, development, and relationship management of his/her end-user accounts, and prospects, and is always in alignment with the Organizational and Regional strategy. This position works...

  • Key Accounts Manager

    2 weeks ago

    Edmonton, Canada Molson Coors Beverage Company Full time

    Requisition ID: 33011    A Career in Beer   and Beyond:          Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life’s moments.  We’ve been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond...

  • Key Accounts Manager

    2 weeks ago

    Edmonton, Canada Molson Coors Full time

    Requisition ID: 33011  A Career in Beer and Beyond:      Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life’s moments.  We’ve been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the beer...

  • Key Accounts Professional

    1 week ago

    Edmonton, Alberta, Canada Molson Coors Full time

    Key Account Manager – Prairies Role OverviewIn this role, you will be part of the Prairies Retail Team at Molson Coors. Your primary responsibility will be to develop and execute strategies for the SK & AB market. You will be measured on your ability to deliver short-term and long-term sustainable profit and volume growth for Molson Coors while meeting the...

  • Key Account Manager

    2 months ago

    Edmonton International Airport, Canada Sarens Canada Inc Full time

    The Sarens Group is a recognized world leader in heavy lifting and engineered transport. With state-of-the-art equipment, value-added engineering and a top-tier team of professionals, Sarens offers our customers creative solutions to today's crane rental, heavy lift, and transport challenges. Our success at Sarens lies in our entrepreneurial spirit:...