Territory Manager, Corporate

3 weeks ago

Burnaby, Canada Parkland Corporation Full time

At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America. We power a growing family of locally known brands including Ultramar, Bluewave Energy, Pipeline, Chevron, Columbia Fuels, Island Petroleum, and Sparlings Propane.

We recognize that diversity gives us an edge and inclusion propels us forward. We’re also a passionate team of down-to-earth achievers, committed to getting our customers, colleagues and communities further, faster. As such, we welcome talented individuals that have a variety of perspectives, backgrounds, and industry experience who will contribute to the success of our One Parkland team.

**Position Title: Territory Manager, Corporate**

**Team and Location: Retail - Lower Mainland, BC**

**Salary: $80,000/ year**

**Position Summary**:
The Territory Manager is a key decision maker and primary point of contact on all operational activities at approximately 20 Company Owned Retail locations. The TM owns HSE, champions operational excellence, manages direct reporting of the sites, and is responsible for performance & development of Retailers by providing leadership and aligning Retailers to execute on Parkland’s vision by executing strategically in a specified territory. This role leads execution and collaborates with various stakeholders externally as well as internally within the organization. The TM owns and builds the Retailer pipeline and development of future retailers, to build a targeted list of best-in-class retailers for the immediate and long-term future growth of PKI retail sites. This role requires a person who can perform under pressure. It is largely based “in the field” with significant travel and customer interfaces on a regular basis. This role leads the needs internally and externally, and collaborates very closely with all the other marketing, merchandising, loyalty, and retail leads. The CORO TM is a strong leader that drives accountability and has a high financial acumen while managing all aspects of a P&L for each site.

**Key Responsibilities**:

- Champion Parkland’s HS&E programs to ensure all territory sites are working in a safe environment and adhering to local, provincial, and federal legislation related to the environment and ensuring all food safety regulations are followed.
- Lead Retailer recruitment by creating a strong pipeline of Retailers through successful selection, training, onboarding, and performance development by providing leadership and coaching on all aspects of the business.
- Strategically review own markets and create action plans to achieve budgeted numbers in a financial year through sales optimization in C-Store and fuel volumes by leading compliance on our national retail programs.
- P/L Ownership
- top line, OPEX, MG&A, EBIDTA and focusing on other cost control measures i.e., gross margin, food cost, food wastage, labor, repairs and maintenance.
- Maintain a strong understanding of territory pricing tactics and competitive activities to drive traffic to the forecourt and backcourt.
- Drive the territory day-to-day business by entrepreneurially leading, initiating and managing activities involved in selling food, convenience store merchandise, fuel and propelling the brand(s) to ensure quality control in daily operations.
- Collaborate with assigned Field Merchandising Manager to support merchandising execution excellence at site level.
- Support merchandising program execution at sites focusing on planograms, promotions, signage, displays, racking, product availability and sales building tools.
- Leads, collaborates, and delivers on many key projects and site openings, collaborates, and leads the training/opening of any new or converted sites.
- Complete Operational Excellence Evaluations and other compliance evaluations as required.
- Participate in the development of the annual operating budget by site resulting in an overall territory budget for gross margin, food sales, c-store sales, volume, and operating expenses.
- Monitor territory site level results and develop/implement action plans as required.
- Ensure that the food production plans are regularly amended to maximize profitability for each location through a combination of sales optimization and waste control.
- Complete ad-hoc assignments as directed by the Regional Operations Manager
- All other duties as required

**Qualifications and Skills**:

- Post-secondary education in management, with a solid retail, sales, and marketing background.
- Minimum 1 to 3 years of food service management experience, preferably in a multi-unit environment.
- Minimum of 5 to 8 years’ experience, direct retail experience within a multi-unit business model, preferably food/convenienc

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