Territory Manager

4 weeks ago

Burnaby, Canada MARVIN CANADA Full time

Marvin is a premier manufacturer of made-to-order wood, wood-clad, and fiberglass windows and doors. Offering unparalleled value with craftsman-quality construction, energy-efficient technology, and the industry's most extensive selection of shapes, styles, sizes, and options.

**At Marvin**, we imagine and create better ways of living.

We also believe in exceptional employee experience, and rewarding our team members for their valuable contributions has always been a priority at Marvin. If you've been looking to join a stable and friendly company with competitive compensation package and comprehensive range of benefits and much more, then keep reading

We’re currently looking for an experienced Territory Manager to join our Burnaby sales team. As a results-oriented, high-energy team player, you’ll represent our brand and product line. Your role involves driving results through creativity, initiative, and a consultative selling approach. You’ll execute initiatives to maintain and expand our brand presence within the territory.

To be successful in the role, the individual must possess excellent communication skills, always provide the exceptional customer satisfaction, readily adaptable to change, and contribute to an overall positive work environment. An exceptional Territory Manager must have a resolute commitment for excellence.

Together, we can help people live better through beautiful design and exceptional quality.

Because the spirit of possibility is in all of us.

**What’s in it for YOU**
- Family oriented work environment
- Opportunity to grow within the company and work with fun and dynamic people
- Matched RRSP contribution
- Comprehensive health benefits
- Life insurance / LTD coverage; and more

***What you will be doing**:

- Assess local market conditions, identify current and prospective sales opportunities as they pertain to all of our product lines and develop forecasts for your area of focus;
- Qualify new business prospects and build an active, high potential prospect list for Marvin;
- Solicit and forward orders to Marvin. You understand and agree that you do not have the authority to accept any orders (on your behalf) nor do you have the authority to enter into any agreement or incur any liability on behalf of Marvin;
- Establish and maintain relationships with business partners and key stakeholders
- Handle customer complaints and comments;
- Maintain a high level of service to existing and new Marvin customers: responding promptly to requests for quotation, delivery and after sales service as well as introducing new products to accounts where applicable;
- Keep accurate records and reports (in our CRM) with respect to sales and prospects;
- Conduct monthly reporting;
- Cooperate fully with the Administration department by enforcing the credit and collection policy.
- Perform various job-related tasks to promote customer satisfaction and retention.

***You’re a good fit if you have**:

- Sales focused with well-developed business instincts and a drive to succeed.
- Business knowledge built on a foundation of formal education (diploma/degree) and real-life experience (3+ years of proven and demonstrated successful sales or sales management experience).
- Must have previous experience building and developing a customer base preferably in the building / construction materials industry.
- Strong negotiation and interpersonal skills with an impressive history of building strong relationships with customers combined with influencing skills to present ideas and alternatives in a persuasive fashion.
- A highly motivated team player who values the attributes of integrity, accountability, common-sense and respect.
- Must have passion, care and dedication to deliver superior customer service.
- Demonstrated ability to thrive within a diverse organizational environment - handling multiple tasks simultaneously and thrive - with grace and humour, under pressure.
- Results-oriented, collaborative mindset in order to work effectively with cross-functional teams and maintain customer goodwill and loyalty.
- A positive attitude with curiosity and drive to constantly seek new opportunities and thrives in an environment of significant change.
- Must have a vehicle with a valid driver’s license.

**Working Conditions**
- Workplace: Home office or company office environment. This position will require to be on the road
- Flexible hours, including night and weekends (as per customer needs)
- Interaction with dynamic team of professionals and the public at large
- Operation of desktop computer and peripherals

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