Band 3 - Service Delivery Manager

2 weeks ago

Abbotsford, Canada BC Public Service Full time

Posting Title- BAND 3 - Service Delivery Manager- Position Classification- Band 3- Union- N/A- Location- Abbotsford, BC V2S 1H4 CA
- Campbell River, BC V9W 6Y7 CA
- Cranbrook, BC V1C 7G5 CA
- Fort Nelson, BC V0C 1R0 CA
- Hope, BC V0X 1L0 CA
- Kamloops, BC V2H 1B7 CA
- Kelowna, BC V1Z 2S9 CA
- Multiple Locations, BC CA (Primary)
- Nanaimo, BC V9T 6L8 CA
- Nelson, BC V1L 6K1 CA
- Prince George, BC V2N4P7 CA
- Smithers, BC V0J 2N0 CA
- Surrey, BC V4P 1M5 CA
- Vancouver, BC V6B 0N8 CA
- Victoria, BC V9B 6X2 CA
- Williams Lake, BC V2G 5M1 CA- Salary Range- $80,800.00 - $114,400.02 annually- Close Date- 3/5/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Education and Child Care- Ministry Branch / Division- Child Care Benefit and Operating Funding Branch- Job Summary**Combine your client service, stakeholder engagement and strategic planning skills in this challenging role**

Child Care is a key priority for all levels of government and B.C. is taking important steps to implement a integrated early care and learning system that provides quality and affordable child care to more families. Under Childcare BC and the Canada-Wide Early Learning and Child Care Agreement, B.C. is on the path to build a child care system that reduces child care fees for parents, builds more licensed spaces, and increases supports for those working in the sector.

The Service Delivery Manager plays a critical role in leading the implementation of the government's child care mandate.

This position reports to the Director, Affordable Child Care Benefit, Band 4. With the growth of the branch with the new Child Care Benefit program, there is the addition of the Child Care Operating Funding group, an expanded Child Care Subsidy Group and the Operations and Performance Management group that all require excluded leadership. This job supervises a large service delivery team of staff, virtually and/or in person.

**Job Requirements**:

- Bachelor’s degree or higher in Business Administration, Public Sector Management, or Public Administration or a related field. An equivalent combination of education, training, and experience may be considered.
- Experience working with other agencies, special interest groups and directly with clients in the delivery of public programs.
- Experience in developing communications and delivering presentations.
- Experience supervising - virtually and/or in-person - large teams and subordinate supervisors.
- Experience leading significant change initiatives.
- Experience interpreting legislation.
- Experience supervising in a unionized environment.

**About this Position**:
This position is excluded from union membership.

An eligibility list may be established to fill future temporary and permanent vacancies.

Remote work is allowed. This position can work up to full time from their home as per the telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a fulsome list of locations.

**Working for the BC Public Service**:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

This is your opportunity to build your career and to gain a better understanding of all the public service has to offer, such as competitive employee benefits, amazing learning opportunities and a chance to engage in rewarding work with an award winning employer. The BC Public Service encourages a healthy work/life balance that enables you to take advantage of the community and surrounding area in which you live. For more information, please visit What The BC Public Service Offers You.

**How to Apply**:
Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES (COMPREHENSIVE) - You will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. Please allot approximately 60 minutes to complete the questionnaire.

**Additional Information**:
A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the

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