Regional System Manager Transcription Services
2 weeks ago
**Salary**: The salary range for this position is CAD $54.16/Hr. - CAD $77.86/Hr.
Summary:
We acknowledge that Providence Health Care & the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.
In accordance with the Mission, Vision and Values, and strategic directions of the organizations, the position promotes a safe environment for patients, residents, clients, families, visitors and staff.
Reporting to the Regional Director, Transcription Services & Health Information Exchange, the Regional System Manager, Transcription Services is responsible for development and delivery of transcription systems used by a variety of stakeholders across Fraser Health, Providence Health Care, Provincial Health Services Authority and Vancouver Coastal Health (collectively, the “Organizations”). Works closely with internal stakeholders; BISS & HSSBC and vendors such as M*Modal and Excelleris to ensure the establishment and maintenance of stable, functional, secure and effective systems that guarantee user satisfaction, system availability, service levels and performance criteria. Establishes internal system controls to protect the organizations’ data and to ensure the accuracy and reliability information. Develops and completes audits to test the control system. Anticipates major changes that impact services (e.g., downtime), and plans and implements mitigating strategies.
The Regional System Manager also provides leadership, guidance and support to designated staff. The position fosters partnerships with user departments throughout the organization to influence, persuade and facilitate consensus with respect to resources, rights, and privileges regarding dictation/transcription systems.
What You Bring:
What We Offer
- ** A competitive salary**:The salary range for this position is $155,327 - $232,992 per year depending on experience.
- ** Growth opportunities**:We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
- ** State-of-the-art facilities**:The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to address future health needs. The new St. Paul’s Hospital is expected to open in 2027.
- ** Inclusive culture**:We respect the diversity, dignity, and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
- ** Meaningful impact**:Your dedication and expertise will directly impact the lives of individuals.
- ** A comprehensive health benefits package**:Including dental, vision, and life insurance as well as a pension.
- ** Champion Social Justice**: Advocate for social equity and work to address systemic healthcare challenges affecting vulnerable populations.
- ** Innovate for Change**: Contribute new ideas to our forward-thinking, diverse programs that improve care for our community.
- ** Collaborative Spirit**: Work alongside a team that values your expertise, where every voice is heard, and collaboration is key to success.
- ** Endless Growth Opportunities**: Engage in practice-based research, quality improvement initiatives, and ongoing professional development to enhance your career.
- ** Relocation Assistance**: We offer up to $5,000
- ** Transit Discounts**: 50% off your monthly transit card or stored value for regular employees. Some free parking is also available at select sites, excluding St. Paul Hospital.
- ** Vacation**:Starting at 4 weeks
Education, Training and Experience
Bachelor’s degree in Health Information Science, Business Administration or related field and seven (7) years of recent, related experience implementing transcription systems as well as project management and supervisory experience or an equivalent combination of education, training and experience.
Skills and Abilities
- Ability to communicate effectively, both verbally and in writing, with all levels of the organization, including advanced report presentation and writing skills.
- Effective facilitation skills and the ability to motivate and influence physicians and leaders.
- Advanced skills in complex problem solving, planning, project management, change management and group process.
- Ability to work effectively, both independently and as part of a team.
- General knowledge of current health care issues and trends.
- Ability to exercise sound judgment, critical thinking and effective decision-making.
- Ability to analyze and problem-solve complex issues towards effective solutions.
- Ability to critically assess policy and procedures and affect change.
- Ability to respond to changing priorities and unforeseen circumstances.
- Ability t
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