Regional Manager, Records Management and

5 months ago

Vancouver, Canada Providence Healthcare Full time

Article Flag: Mandatory Vaccination Please Note:
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.

Summary:
**The Providence Health Care’s Health Information Management Administration team is hiring**

**Learn more about the Health Information Management team, check us out**
**here**
**.**
- We acknowledge that Providence Health Care & the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations._

**What does the Health Information Management team do?**

Health Information Management (HIM) is a leader in the collection, storage, and distribution of patient information within British Columbia. Our dedicated team of professionals are some of the first points of contact at Health Organizations sites. As a consolidated Lower Mainland department of Providence Health Care, HIM has staff at about 40 geographically dispersed locations across Fraser Health, Providence Health Care, Provincial Health Services Authority and Vancouver Coastal Health.

Approximately 1,450 staff working the following Service Areas: Registration, Records Management, Transcription Services, Health Information Exchange, and Coding. Additional Corporate Services include: Strategic Planning, Projects & Business Optimization, Culture & Communications. There is room for growth and development and we aim to support our teams to flourish.

Providence Health Care is currently searching for a Regular Full Time Regional Manager, Records Management and Registration. This is a Hybrid role.

This role will provide oversite for the following health care facilities for BC Cancer Agency - Abbotsford Centre, Centre for the North, Fraser Valley Centre, Southern Interior Centre, Vancouver Centre, and Vancouver Island Centre.

Reporting to the applicable Health Information Management Director, the Regional Manager oversees service delivery and operations for Records Management and Registration services at assigned sites. The incumbent supports the goals and objectives of the organization through leadership and management of human, financial and material resources. Participates in the planning, design, strategies, standardization, implementation and delivery of efficient and cost effective lower mainland patient/client/resident health records and registration across Fraser Health, Providence Health Care, Provincial Health Services Authority and Vancouver Coastal Health (collectively, the “Organizations”).

The Regional Manager provides leadership, guidance and support to designated staff. The Regional Manager oversees Records Management including access, storage and retrieval for paper and electronic information, release of information, confidentiality and information security for designated sites. The Regional Manager also oversees registration service to meet information management requirements and care delivery for efficient intake for patients/clients/residents, ensuring work is aligned with broader clinical information strategies. The Regional Manager fosters partnerships with user departments throughout the organization to influence, persuade and facilitate consensus with respect to resources, rights, and privileges regarding records management and registration services.

Qualifications / Skills and Education:
**Education**
Bachelor’s degree in Health Information Management and seven (7) years of recent, related experience in a large multi-site organization including a minimum of five (5) years of experience in a management or leadership role or an equivalent combination of education, training and experience..

Eligible for registration at the Certificate level with the Canadian College of Health Information Management (CCHIM) preferred.

**Skills and Abilities**
Ability to communicate effectively, both verbally and in writing, with all levels of the organization, including advanced report presentation and writing skills.

Effective facilitation skills and the ability to motivate and influence physicians and leaders.

Demonstrated humility and heart-held leadership.

Advanced skills in complex problem solving, planning, project management, change management and group process.

Ability to work effectively, both independently and as part of a team.

General knowledge of current health care issues and trends.

Ability to exercise sound judgment, critical thinking and effective decision-making.

Ability to analyze and problem-solve complex issues towards effective solutions.

Ability to critically assess policy and procedures and affect change.

Ability to respond to changing priorities and unfor

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