Office Manager

4 weeks ago

Thunder Bay, Canada Canadian Tire Full time

Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast?

Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products.

Canadian Tire offers competitive compensation packages including; benefits, potential for profit sharing, extensive training, and career opportunities from within and across the country at the Canadian Tire Retail stores.

**Summary**:
An Office Manager is responsible for planning and overseeing all administrative support and office work for the store. The Office Manager handles and protects sensitive and confidential information on a daily basis. This role requires a high level of discretion and the safeguard of confidential information. This role may also require the signing of a confidentiality agreement.

**Main Responsibilities and Tasks**:

- Responds to and handles customer and staff inquires and concerns in a timely manner, over the phone and in person, and directs them to the appropriate department or resources, when required.
- Performs bookkeeping activities including accounts payable/accounts receivable.
- Audits refunds, voids, price overrides, special coupons, staff discounts, for retail and service centre.
- Assists in reconciling flex and other corporate statements, house accounts and maintains supporting documentation.
- Processes all claims, rebates and adjustments.
- Prepares payroll (taxes and deductions) and maintains accurate personnel records, including compensation and benefits, as required.
- Balances cash and prepares bank deposits.
- Sorts and manages incoming and outgoing mail.
- Prepares and sends correspondence.
- Ensures adequate supply of office stationary.
- Assists with inventory control and IT systems.
- Assists in coordination of social events.

**Requirements**:

- Experience in an office role.
- Open to work in other areas of the store.
- Proficient in office software systems, Microsoft Word and Excel, payroll systems and bookkeeping.
- Results-oriented individual who possesses solid organizational abilities with strong attention to detail.
- Effective written and oral communication skills.
- Ability to work in a professional manner and to inspire others? confidence and trust.
- Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals.
- Ability to plan, organize, delegate and follow up on tasks, activities and projects.
- Proactive problem-solving skills and ability to make decisions.
- Ability to multitask, adapt and cope with challenging and changing situations.
- Positive attitude, punctuality and solid work ethic.

**More about the position**:
**Potential Career Opportunities**
- Next levels: Computer Operator, Department Manager, Officer Manager and Store Manager.

**Physical Demands and Working Conditions**
- Sitting for 8 hours.
- Able to type at a computer terminal for a period of 8 hours.

**Our offering includes**
- Competitive compensation and benefit package
- Potential for Profit Sharing
- Employee Shopping Discounts
- Flexible work hours
- Learning and Development opportunities
- Scholarships
- Reward and Recognition Program
- A culture of performance & accountability
- A supportive and positive team environment

**Background Check Requirements**:

- Reference Check
- Employment Verifications
- Criminal Background Check
- Credit Check

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

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