Admission Discharge and Transfer Coordinator

2 days ago

Toronto, Canada Providence Healthcare Full time

***:
The ADT Coordinator is accountable to the Patient Flow Manager for the coordination of timely and safe admission of patients and clients to Providence Hospital. The ADT Coordinator provides seamless, prompt, friendly customer-focused service to incoming patients during the admission & discharge processes, as well as, handling inquiries from patients and the general public at Providence Healthcare.

**MAJOR RESPONSIBILITIES**:

- Answer telephone, screen calls, respond to routine inquiries and take messages in accordance with the clinical team instructions;
- Acts as first line of inquiry to patients and visitors and projects a welcoming, congenial and supportive attitude befitting the mission and values of Providence Healthcare;
- Oversees and performs a range of administrative duties in coordination with PFCs, clinical staff and PCMs;
- Communicates admissions/discharge/transfer information between the Patient Flow Coordinators (PFC), Patient Care Managers (PCM), Pharmacy and Unit Administrative Coordinator (UAC) to ensure maximum utilization of program beds;
- Manages internal and external waitlists (i.e. RMR, E-STROKE);
- Coordinates process of gathering and compiling patient personal health and confidential information upon admission;
- Coordinates the logistics in transition from the referring source to admission to our programs;
- Ensures the consistent and timely completion and processing of Admission Agreements, including Preferred Accommodation payment information;
- Ensures that once the Patient Flow Coordinator (PFC) has reviewed the referral, that any follow up telephone calls, faxing or data entry that is required, is completed in a timely fashion;
- Tracks and obtains missing/additional information necessary for effective planning of patient care;
- Gathers inpatients’ primary care provider information attached to their personal health records in Meditech data base; as well as helping to facilitate connections to primary care for those patients who are not attached to a primary care provider;
- Enters all Community Health Navigators appointments into Community Wide Scheduling;
- Set up and Manage bi-monthly Wheeltrans clinic with patient appointments;
- Maintains accurate record of department attendance for purposes of payroll and attendance monitoring;
- Works collaboratively with finance/billing team to optimize the hospital Preferred Accommodation revenue generation;
- Support the Health Equity Data Collection process as per the Toronto Central LHIN for Providence Hospital;
- Maintains effective and efficient filing record keeping systems.

**QUALIFICATIONS/SKILLS REQUIRED**:

- Successful completion of a related post-secondary/community college program or comparable skill level;
- Five years’ experience in a health care environment, preferably in a similar role;
- Knowledge of PHIPA;
- Knowledge of medical terminology;
- Detail oriented with excellent organizational skills;
- Excellent interpersonal and communication skills; verbal and written;
- Experience with Meditech software is a definite asset;
- Demonstrated Client Service focus/approach;
- Knowledge and ability of community resources to ensure the correct information is given when a client is seeking information from Providence Healthcare over the phone or at the door;
- Ability to work in collaboration with the inter-professional team and various departments in the facility;
- Ability to community effectively and exercise good judgment in all circumstances related to the public, patients, clients, family members/SDMs while remaining calm and professional when under pressure;
- Able to work independently, balanced with proven track record as a team player;
- Demonstrated conflict resolution skills;
- Very good attendance record;
- Good performance record.
- Note:_

  • Admission Discharge and Transfer Coordinator

    9 months ago

    Toronto, Canada Providence Healthcare Full time

    ***: The ADT Coordinator is accountable to the Patient Flow Manager for the coordination of timely and safe admission of patients and clients to Providence Hospital. The ADT Coordinator provides seamless, prompt, friendly customer-focused service to incoming patients during the admission & discharge processes, as well as, handling inquiries from patients and...

  • Admission Discharge and Transfer Coordinator

    2 days ago

    Toronto, Canada Providence Healthcare Full time

    ***: The ADT Coordinator is accountable to the Patient Flow Manager for the coordination of timely and safe admission of patients and clients to Providence Hospital. The ADT Coordinator provides seamless, prompt, friendly customer-focused service to incoming patients during the admission & discharge processes, as well as, handling inquiries from patients and...

  • Discharge and Patient Flow Specialist

    4 weeks ago

    Toronto, Ontario, Canada University Health Network Full time

    About University Health NetworkUniversity Health Network (UHN) is a leading academic health sciences center in Canada. Our organization comprises four unique hospitals: Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, and Toronto Rehabilitation Institute. We are committed to providing exceptional patient care, innovative...

  • Admissions & Case Coordinator

    7 months ago

    Toronto, Canada Youthdale Treatment Centres Full time

    **JOB OPPORTUNITY - Admissions and Case Coordinator, Secure Treatment Program - Full-Time Permanent** **Position Summary** The Admissions and Case Coordinator position will ensure that Youthdale values are reflected in the ongoing triage of services to identified need, transition, and continued recovery of the children, youth, and young adults. This role...

  • Patient Flow Manager

    1 month ago

    Toronto, Canada Centre for Addiction and Mental Health Full time

    The Patient Flow Manager will oversee and facilitate effective and efficient patient admissions, transfers, and discharges for the non-forensic program, supporting CAMH patient flow guidelines and processes. This role will involve developing and maintaining positive relationships with internal and external stakeholders to ensure seamless access across the...

  • Team Lead

    4 months ago

    Toronto, Canada Centre for Addiction and Mental Health Full time

    The Downtown East FACT Team is looking for a full-time, temporary (June 20, 2025) Team Lead. Reporting to the Manager of DTE/DTC Clinic, and working collaboratively with the Complex, Care and Recovery practice leadership group, the Team Lead supports the Manager to anticipate needs of the outpatient clinic over time and collaborates with the clinic’s...

  • Discharge Documentationadministrator

    7 months ago

    Toronto, Canada Home Trust Company Full time

    Company Profile Home Trust is Canada’s leading alternative mortgage lender, employing nearly 1,000 people in our Toronto headquarters and branches across the country. Our vision is to be Canada’s market leader in alternative-based financial services solutions. Building on the strength of our core residential mortgage lending business, the Company and...

  • Patient Flow Coordinator

    7 months ago

    Toronto, Canada Runnymede Healthcare Centre Full time

    **Patient Flow Coordinator - Discharge** If you would like to work with a team of professionals who are committed to enriching the lives of patients, we invite you to join Runnymede Healthcare Centre as a **Patient Flow Coordinator** **Position summary**: An integral member of the interprofessional team, the Patient Flow - Discharge Coordinator is key...

  • Patient Flow Coordinator

    2 days ago

    Toronto, Canada Runnymede Healthcare Centre Full time

    **Patient Flow Coordinator - Discharge - Permanent Part-Time** If you would like to work with a team of professionals who are committed to enriching the lives of patients, we invite you to join Runnymede Healthcare Centre as a **Patient Flow Coordinator** **Position summary**: An integral member of the interprofessional team, the Patient Flow - Discharge...

  • Patient Flow Coordinator

    6 months ago

    Toronto, Canada Runnymede Healthcare Centre Full time

    **Patient Flow Coordinator - Discharge - Permanent Full-Time** An integral member of the interprofessional team, the Patient Flow Coordinator - Discharge is key points of contact for discharge planning to formulate, facilitate and coordinate discharge plans focused on the needs and goals of the patient and their family/caregiver. The primary goal of...

  • Admission Coordinator

    6 months ago

    Toronto, Canada Havergal College Full time

    We are seeking an individual who is inspired by our mission and whose beliefs align with our core values of integrity, compassion, inquiry and courage, and reflects our core competencies to join Havergal College as an **Admission Coordinator**. This is a full-time position. **Why Havergal is the Place to Be** Founded in 1894 and located on a beautiful...

  • Patient Flow Manager

    4 weeks ago

    Toronto, Canada Centre for Addiction and Mental Health Full time

    Job Description The Patient Flow Manager will oversee and facilitate effective and efficient patient admissions, transfers, and discharges for the non-forensic program, supporting CAMH patient flow guidelines and processes. This role will involve developing and maintaining positive relationships with internal and external stakeholders to ensure seamless...

  • Admission Coordinator

    7 months ago

    Toronto, Canada Havergal College Full time

    We are seeking an individual who is inspired by our mission and whose beliefs align with our core values of integrity, compassion, inquiry and courage, and reflects our core competencies to join Havergal College as an **Admission Coordinator. **This is a full-time position. **Why Havergal is the Place to Be** Founded in 1894 and located on a beautiful...

  • Graduate Admissions

    7 months ago

    Toronto, Canada OCAD University Full time

    Reporting to the Director, Admissions and the Manager & Associate Registrar Graduate Studies the Graduate Admissions and Awards Officer is responsible for the coordination and administration of the School of Graduate Studies’ (SGS) admissions process, scholarships, funding programs, transfer credits and the administration of the SGS visiting/exchange...

  • Admissions Coordinator

    7 months ago

    Toronto, Canada Edgewood Health Network Inc Full time

    Be part of the work that’s changing lives. **Position Summary**: ***The Admissions Coordinator is the initial contact person for individuals, corporations, mental health professionals, etc. wishing to obtain information related to Edgewood Health Network programs and services. As a brand ambassador for EHN Canada, the Admissions Coordinator plays an...

  • Graduate Admissions and Awards Officer

    3 months ago

    Toronto, Canada OCAD University Full time

    OCAD University acknowledges the ancestral territories of the Mississaugas of the Credit, the Haudenosaunee, the Anishinaabeg and the Huron-Wendat, who are the original owners and custodians of the land on which _we live, work and create_ **_ Please note that internal job postings are open only to current permanent OPSEU Local 576 Unit 1 employees and...

  • Utilization Coordinator

    7 months ago

    Toronto, Canada Runnymede Healthcare Centre Full time

    **Utilization Coordinator - Intake - Temporary Full-Time** If you would like to work with a team of professionals who are committed to enriching the lives of patients we invite you to join Runnymede Healthcare Centre as a **Utilization Coordinator - Intake**. **Position Summary**: The Utilization Coordinator - Intake serves as the coordinating contact...

  • Corporate Care Specialist- Admissions

    7 months ago

    Toronto, Canada Edgewood Health Network Inc Full time

    Be part of the work that’s changing lives. - The Corporate Care Specialist is responsible for the development and implementation of tailored service offerings to the corporate referrals of the EHN and to offer them valuable return to work recommendations. They will create individualized service standards for each referring organization and liaise with...

  • Information Specialist

    4 weeks ago

    Toronto, Canada Centre for Addiction and Mental Health Full time $29 - $36

    Job Description The Geriatric Mental Health Inpatient Services is a distinct specialty program dedicated to the provision of culturally-sensitive and interprofessional assessment, consultation, diagnosis, treatment, rehabilitation and ongoing community support/services upon discharge. It consists of two busy 24/7 Geriatric Admission Units with a target...

  • Transition Planner, Discharge Coordination

    3 months ago

    Toronto, Canada St Michael's hospital Full time

    **Transition Planner, Discharge Coordination (Medicine) (Job ID**: 5986) Unity Health Toronto, comprised of Providence Healthcare, St. Joseph's Health Centre and St. Michael's Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care,...