Admission Discharge and Transfer Coordinator

2 weeks ago

Toronto, Canada Providence Healthcare Full time

***:
The ADT Coordinator is accountable to the Patient Flow Manager for the coordination of timely and safe admission of patients and clients to Providence Hospital. The ADT Coordinator provides seamless, prompt, friendly customer-focused service to incoming patients during the admission & discharge processes, as well as, handling inquiries from patients and the general public at Providence Healthcare. All duties are performed in accordance with the Mission and Values at Providence Healthcare.

**MAJOR RESPONSIBILITIES**:

- Answer telephone, screen calls, respond to routine inquiries and take messages in accordance with the clinical team instructions;
- Acts as first line of inquiry to patients and visitors and projects a welcoming, congenial and supportive attitude befitting the mission and values of Providence Healthcare;
- Oversees and performs a range of administrative duties in coordination with PFCs, clinical staff and PCMs;
- Communicates admissions/discharge/transfer information between the Patient Flow Coordinators (PFC), Patient Care Managers (PCM), Pharmacy and Unit Administrative Coordinator (UAC) to ensure maximum utilization of program beds;
- Manages internal and external waitlists (i.e. RMR, E-STROKE);
- Coordinates process of gathering and compiling patient personal health and confidential information upon admission;
- Coordinates the logistics in transition from the referring source to admission to our programs;
- Ensures the consistent and timely completion and processing of Admission Agreements, including Preferred Accommodation payment information;
- Ensures that once the Patient Flow Coordinator (PFC) has reviewed the referral, that any follow up telephone calls, faxing or data entry that is required, is completed in a timely fashion;
- Tracks and obtains missing/additional information necessary for effective planning of patient care;
- Gathers inpatients’ primary care provider information attached to their personal health records in Meditech data base; as well as helping to facilitate connections to primary care for those patients who are not attached to a primary care provider;
- Enters all Community Health Navigators appointments into Community Wide Scheduling;
- Set up and Manage bi-monthly Wheeltrans clinic with patient appointments;
- Maintains accurate record of department attendance for purposes of payroll and attendance monitoring;
- Works collaboratively with finance/billing team to optimize the hospital Preferred Accommodation revenue generation;
- Support the Health Equity Data Collection process as per the Toronto Central LHIN for Providence Hospital;
- Maintains effective and efficient filing record keeping systems.

**QUALIFICATIONS/SKILLS REQUIRED**:

- Successful completion of a related post-secondary/community college program or comparable skill level;
- Five years’ experience in a health care environment, preferably in a similar role;
- Knowledge of PHIPA;
- Knowledge of medical terminology;
- Detail oriented with excellent organizational skills;
- Excellent interpersonal and communication skills; verbal and written;
- Experience with Meditech software is a definite asset;
- Demonstrated Client Service focus/approach;
- Knowledge and ability of community resources to ensure the correct information is given when a client is seeking information from Providence Healthcare over the phone or at the door;
- Ability to work in collaboration with the inter-professional team and various departments in the facility;
- Ability to community effectively and exercise good judgment in all circumstances related to the public, patients, clients, family members/SDMs while remaining calm and professional when under pressure;
- Able to work independently, balanced with proven track record as a team player;
- Demonstrated conflict resolution skills;
- Very good attendance record;
- Good performance record.

  • Admissions & Case Coordinator

    7 days ago

    Toronto, Canada Youthdale Treatment Centres Full time

    **JOB OPPORTUNITY - Admissions and Case Coordinator, Secure Treatment Program - Full-Time Permanent** **Position Summary** The Admissions and Case Coordinator position will ensure that Youthdale values are reflected in the ongoing triage of services to identified need, transition, and continued recovery of the children, youth, and young adults. This role...

  • Admissions Coordinator

    Found in: Talent CA C2 - 2 weeks ago

    Toronto, Canada The Toronto Heschel School Full time

    The Toronto Heschel School Seeks an Admissions Coordinator to Join its Growing Team The Admissions Coordinator reports to the Head of School and is responsible for implementing strategies related to Preschool – Grade 8 recruitment, admission, new student communications and engagement, and retention. The Coordinator takes the lead in working...

  • Admissions Coordinator

    Found in: Talent CA C2 - 7 days ago

    Toronto, Canada CIS Ontario Full time

    The Opportunity: Reporting to the Director of Admissions, the Admissions Coordinator is the first point of contact for prospective families and coordinates inquiries, tour and interview bookings while ensuring a welcoming and engaging experience. The successful candidate is responsible for data reporting and analysis, coordinating the student...

  • Admission Coordinator

    18 hours ago

    Toronto, Canada Havergal College Full time

    We are seeking an individual who is inspired by our mission and whose beliefs align with our core values of integrity, compassion, inquiry and courage, and reflects our core competencies to join Havergal College as an **Admission Coordinator**. This is a full-time position. **Why Havergal is the Place to Be** Founded in 1894 and located on a beautiful...

  • Admission Coordinator

    1 week ago

    Toronto, Canada Havergal College Full time

    We are seeking an individual who is inspired by our mission and whose beliefs align with our core values of integrity, compassion, inquiry and courage, and reflects our core competencies to join Havergal College as an **Admission Coordinator. **This is a full-time position. **Why Havergal is the Place to Be** Founded in 1894 and located on a beautiful...

  • Clerical Assistant

    1 week ago

    Toronto, Canada St. Michael's Hospital Full time

    The primary role of the Clerical Assistant in an In-Patient Area is to provide administrative and clerical support to the daily operations of the unit. The scope of the position requires proficient skills related to customer service, communication and computer technology. The Clerical Assistant interacts with internal and external health care providers,...

  • Clerical Assistant

    1 week ago

    Toronto, Canada Unity Health Toronto Full time

    The primary role of the Clerical Assistant in an In-Patient Area is to provide administrative and clerical support to the daily operations of the unit. The scope of the position requires proficient skills related to customer service, communication and computer technology. The Clerical Assistant interacts with internal and external health care providers,...

  • Client Care Coordinator

    1 day ago

    Toronto, Canada Edgewood Health Network Inc Full time

    **Job Title***: Client Care Coordinator **Department***: EHN Outpatient Services **Responsible to***: Team Lead, Client Care Coordinator **Status**: Remote Position Summary- Reporting to the Client Care Coordinator Team Lead, the Client Care Coordinator is responsible for all client administration and coordination for the duration of the client’s stay...

  • Clerical Assistant

    1 week ago

    Toronto, Canada St. Michael's Hospital Full time

    The primary role of the Clerical Assistant in an In-Patient Area is to provide administrative and clerical support to the daily operations of the unit. The scope of the position requires proficient skills related to customer service, communication and computer technology. The Clerical Assistant interacts with internal and external health care providers,...

  • Clerical Assistant

    2 weeks ago

    Toronto, Canada St. Michael's Hospital Full time

    The primary role of the Clerical Assistant in an In-Patient Area is to provide administrative and clerical support to the daily operations of the unit. The scope of the position requires proficient skills related to customer service, communication and computer technology. The Clerical Assistant interacts with internal and external health care providers,...

  • Clerical Assistant in Patient Gen Surg/gastro

    2 weeks ago

    Toronto, Canada Unity Health Toronto Full time

    The primary role of the Clerical Assistant in an In-Patient Area is to provide administrative and clerical support to the daily operations of the unit. The scope of the position requires proficient skills related to customer service, communication and computer technology. The Clerical Assistant interacts with internal and external health care providers,...

  • Care Coordinator

    2 days ago

    Toronto, Canada West Park Healthcare Centre Full time

    Job Status: **Permanent, Part-Time** - Reports To: **Clinical Service Manager** - Hours of Work (shifts): **2.5 days per week** - Internal Posting Dates: **April 29 - May 3, 2024** - Salary Range: **$41.06 - $52.30** - Employee Group: **Non-Union** **Join us today! **E**xplore our integrated campus to learn** **more.** **Effective April 1, 2024, University...

  • Clerical Assistant

    2 days ago

    Toronto, Canada St. Michael's Hospital Full time

    The primary role of the Clerical Assistant in an In-Patient Area is to provide administrative and clerical support to the daily operations of the unit. The scope of the position requires proficient skills related to customer service, communication and computer technology. The Clerical Assistant interacts with internal and external health care providers,...

  • Patient Flow Manager

    7 days ago

    Toronto, Canada Humber River Hospital Full time

    Position Profile: Humber River Hospital is committed to revolutionizing patient care for our diverse community. At our new facility, North America’s first fully digital hospital, the future is very exciting for our people and programs. And we’re looking for exceptional individuals to join our great team: people who share our passion to deliver excellent,...

  • Assistant Registrar, Admission Systems

    18 hours ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:08/22/2023 **Req ID**: 33603 **Faculty/Division**: Vice-Provost, Students **Department**: University Registrar's Office **Campus**: St. George (Downtown Toronto) **Description**: **Position Summary**: The incumbent will work closely with the URO (University Registrar s Office) Technical Solutions and the University Admissions and Outreach...

  • Care Coordinator

    1 day ago

    Toronto, Canada West Park Healthcare Centre Full time

    West Park Healthcare Centre helps patients get their lives back by providing inpatient, outpatient and outreach services in specialized rehabilitative and complex care after a life-altering illness or injury such as lung disease, amputation, stroke, and traumatic musculoskeletal injuries. By 2023, West Park’s 27-acre site will be transformed into an...

  • Clerical Assistant

    1 week ago

    Toronto, Canada St. Michael's Hospital Full time

    The primary role of the Clerical Assistant in an In-Patient Area/Ambulatory Clinics is to provide administrative and clerical support to the daily operations of the unit. The scope of the position requires proficient skills related to customer service, communication and computer technology. The Clerical Assistant interacts with internal and external health...

  • Clerical Assistant In Patient Cardiovascular Icu

    Found in: beBee jobs CA - 7 days ago

    Toronto, Ontario, Canada Providence Health Care Full time

    Clerical Assistant In Patient Cardiovascular ICU (Job ID: 4365)The primary role of the Clerical Assistant in an In-Patient Area is to provide administrative and clerical support to the daily operations of the unit. The scope of the position requires proficient skills related to customer service, communication and computer technology. The Clerical Assistant...

  • Clerical Assistant In Patient Surgical Short Stay Unit

    Found in: beBee jobs CA - 1 week ago

    Toronto, Ontario, Canada St Michael's hospital Full time

    Clerical Assistant In Patient Surgical Short Stay Unit (Job ID: 4164)The primary role of the Clerical Assistant in an In-Patient Area is to provide administrative and clerical support to the daily operations of the unit. The scope of the position requires proficient skills related to customer service, communication and computer technology. The Clerical...

  • Clerical Assistant In Patient Cardiovascular Icu

    Found in: beBee S CA - 7 days ago

    Toronto, Canada Providence Health Care Full time

    Clerical Assistant In Patient Cardiovascular ICU (Job ID: 4365)The primary role of the Clerical Assistant in an In-Patient Area is to provide administrative and clerical support to the daily operations of the unit. The scope of the position requires proficient skills related to customer service, communication and computer technology. The Clerical Assistant...