Company Profile

Home Trust is Canada’s leading alternative mortgage lender, employing nearly 1,000 people in our Toronto headquarters and branches across the country. Our vision is to be Canada’s market leader in alternative-based financial services solutions. Building on the strength of our core residential mortgage lending business, the Company and its affiliates also offer complementary lending services and competitive deposit investment products through Oaken Financial, PsiGate, and CFF Bank. Our culture has been shaped by the passion and integrity of our people, and we are guided by our mission and belief that every Canadian deserves a home and the opportunity to prosper. Home Trust is a wholly-owned subsidiary of Home Capital Group, which trades on the TSX under the symbol HCG.

The Operations Team manages the administration of business practices to create the highest level of efficiency possible within the organization. The group is concerned with delivering the products and services as efficiently as possible to maximize profit. The Operations team oversees people, equipment, technology, information and all other required resources in the delivery products and services. It is also responsible for driving operational excellence and supporting key business objectives while fostering a culture of respect, trust and integrity.

Position Responsibilities

Process Discharges/Transfers (70%)

Process all discharges/transfers accurately after 30-60 days of the payout date via Teraview or manually depending on the province
Registration of PPSA’S if applicable
Perform necessary steps in SAP (inactivating object/agreement, changing the status)
Ensure that all files are signed by the appropriate signing officers
Call or fax solicitor to get the Charge if not found in the file or DIS

Risk & Compliance (15%)

Act in accordance with Home Trust’s core values, Code of Conduct and all internal policies and standards; engage in the highest standard of business conduct and ethics
Understand regulatory and compliance requirements applicable to one’s scope of responsibility
Incorporate regulatory & compliance requirements into existing business processes and activities
Increase knowledge & understanding of regulations, laws and compliance within the scope of one’s responsibility and overall Company, from the time of hire to on-going annual training and development

General Duties (15%)

**Prepare files for refinances and ELVs**: Sort regular refinance packages and file accordingly; Change status on ELV files in SAP

**File control and daily backup**: Verify the dates on each backup and pull them accordingly. Identify if the backup is a discharge or a transfer

**Legal Files**: Prepare each file received from the legal team and identify which files must be processed immediately
Prepare files for discharges/transfers by cleaning them thoroughly to ensure that all required documents are pulled
Print required documents from DIS if file is shredded
Provide feedback or recommendations for process improvement and assist to implement when approved
Assist other areas of the department as required
Formal Education
Secondary School Graduation Diploma required
Post secondary degree or diploma preferred in Finance, Business or equivalent
Related Experience
2-3 years related office administration and service oriented role
Mortgage knowledge
Register Discharges/ Transfers via Teraview

**Skills**:Accountable/ accepting responsibility
Attention to detail/ accuracy
Customer service focused
Quality focused
Reliable/dependable
Team player
Collaborating
Proactive/ takes initiative/ self starter
Time management, highly organized
MS Office - proficient
SAP - proficient
Position Complexities
Bilingualism an asset
Some work beyond standard hours
Acknowledgement

All employees of Home Capital Group Inc. must comply with all applicable Home Capital Group Inc, Home Trust Company, and specific Line of Business policies, standards, guidelines and controls. Additionally, all employees are obligated to become familiar with Home’s risk management framework and understand the operational risk management requirements within their specific business. Employees are also expected to understand and comply with the Company’s Code of Business Conduct & Ethics Policy at all times and escalate any issues or concerns through various reporting channels (i.e. Ombudsman, Compliance Hotline, Whistleblower Policy, etc).