Patient Flow Coordinator

7 months ago

Toronto, Canada Runnymede Healthcare Centre Full time

**Patient Flow Coordinator - Discharge**

If you would like to work with a team of professionals who are committed to enriching the lives of patients, we invite you to join Runnymede Healthcare Centre as a **Patient Flow Coordinator**

**Position summary**:
An integral member of the interprofessional team, the Patient Flow - Discharge Coordinator is key points of contact for discharge planning to formulate, facilitate and coordinate discharge plans focused on the needs and goals of the patient and their family/caregiver. The primary goal of Discharge Planning services is to support and enable patients and families to make timely transitions through the healthcare system with the goal of providing an exceptional patient and family experience.

**Primary Responsibilities**:

- Coordinates and develops a timely, effective and safe discharge plan in collaboration with the patient and family/caregiver, and interprofessional team members.
- Works with the clinical team to identify high risk patients and those patients with long length of stay, Alternate Level of Care (ALC) designation, and multiple treatment issues to coordinate early intervention with respect to discharge planning.
- Documents interventions in a format that facilitates the monitoring and evaluation of short and long term effects of case management; ensures records are accurate and up to date.
- Evaluates and revises the discharge plan in collaboration with the patient, family/caregiver and interprofessional team to ensure that patient care needs are met.
- Documents and participates in interdisciplinary plan of care and family care conferences to facilitate patient discharge.
- Identifies and coordinates community resources from within the public, private, charitable and non-profit sectors for the purpose of coordinating patient care plans post hospital stay, collaborates with Social Worker as required.
- Acts as a resource to family/caregiver and interprofessional team members regarding community resources and the discharge planning process.
- Maintains knowledge of local, provincial and federal guidelines impacting the discharge planning process.
- Identifies trends that impact on the discharge planning process.
- Closely monitors discharges on a day to day basis and makes recommendations to clinical leadership team to manage bed allocation and utilization.
- Works collaboratively with the leadership team to develop strategies to improve and enhance discharge and flow.
- Utilize tools to monitor the discharge planning process, including collection of data pertinent to Hospital’s discharge provision.
- Attends meeting and sits on committee (ALC rounds) as appropriate.
- Demonstrates a commitment to lifelong learning, identifies learning needs and establishes annual goals and objectives in alignment with the program and strategic plan.
- Post-secondary education in a relevant healthcare field.
- Relevant Home and Community Care Support Services experience preferred.
- Current registration with the appropriate regulating college preferred.
- Minimum of two (2) years related healthcare experience.
- Knowledge of community resources, support services and partnership preferred.
- Excellent organizational, interpersonal and communication skills required.
- Excellent negotiation skills required.
- Previous experience with discharge planning and coordination would be an asset.

While we thank all applicants, only those under consideration for the position will be contacted. If you require accommodation during any stage of the recruitment process, please notify Human Resources.

Runnymede Healthcare Centre values inclusivity and diversity in the workplace. We encourage applicants from diverse backgrounds. We are committed to employment equity and providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities (AODA).

Any information obtained during the course of recruitment will be used for employment purposes only and not for any other purpose.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- TORONTO, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- healthcare: 2 years (required)

Work Location: In person

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