Administrator Accounts Receivable

2 weeks ago

Toronto, Canada LifeWorks Full time

TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical, mental, and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers, and employees.

**Responsibilities**:- Ensuring KPI’s are met.- Investigate and resolve misapplied cash transactions.- Respond to customer inquiries, maintain good customer relations and perform root cause analysis.- Perform related administrative duties.- Prepare and create AR refunds, and other adjusting journal entries as required.- Initiate professional contact with internal customer service representatives and external customers as needed to obtain remittance advice and support other AR initiatives.- Assist with month end close & daily deposit reconciliation to the bank.-
- Documentation of processes and desktop instructions.- Other duties/projects as assigned.

**Requirements**:
- Post-secondary education in Accounting/Business Administration.-
- Preferred 3+ years’ experience in Cash Application- Proficiency in MS Office Suites (Intermediate Excel, Word, Outlook, Teams)- Working knowledge of various accounting ERP systems, Workday experience considered an asset.- Thorough understanding of general accounting principles and accounting impacts of transactions.- Good analytical, root cause analysis, and problem-solving skills.- Commitment to privacy and ethical conduct, and compliance to firm policies and procedures.- Demonstrated experience in identifying and implementing process improvements.- Enrollment in the CPA program and French language is considered an asset.

Core Competencies:
- Good organizational, time management, prioritization skills and can work flexible schedule to meet deadlines and deliverables.- Quick learner, self-motivated and can cope positively in a fast paced and agile work environment.- Be able to work Independently and self
- directed to achieve job responsibilities.- Excellent customer service, communication skills (both verbal and written)- Excellent analytical skills and problem
- solving skills, able to perform root cause analysis.- Team player who will go beyond and above to support team goals and objectives- A professional demeanor and a positive attitude with mindset for continuous development and growth.- Demonstrates tact and discretion, sound judgment and diplomacy in dealing with sensitive and confidential matters.

LI-CL2

Where permitted by law, company employees must be fully immunized to access a TELUS Health or LifeWorks office or customer premises.

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