Application Support Analyst
3 days ago
Novipro is looking for a **Application Support Analyst**. This is a **12 month** renewable mandate for one of our well-known clients in the **banking** industry. This mandate is in **hybrid mode**, a minimum of 2 days in the office in downtown Montreal. Are you interested?
**Environment**:
Our client is the third largest investment bank in the European economic area and is present in more than 76 countries around the world.
The head office is located in Montreal and has been providing services in Canada since 1974 and today has more than 400 employees and advisors in its Montréal, Toronto and Calgary offices. This organization has also positioned itself as a front-line player in the trading of interest rate and currency derivatives in the Canadian market.
**Mission**:
The team mandate is to develop and maintain software solutions for major financial markets in the Americas, Asia and Europe.
The solutions offered must be competitive to develop or consolidate the market, share, launch new products and seize opportunities.
The responsibilities of the support analyst include, but are not limited to, the following:
- Supporting contribution, trading and position tracking software for foreign exchange, interest rate and credit, and equity markets.
- Provide rapid resolution to functional and technical issues and report incidents to the appropriate chain of command. End-users included: Traders, Sellers, Auditors, Middle Office.
- Establish, document and share procedures and practices for our team
- Automation of controls are indicators to monitor the proper functioning of the contribution tools, negotiation and related referential documents
- Liaise with teams from New York, Paris, Hong Kong
- Understand the regulated environment and the constraints of client activity
- Perform post-deployment testing of new releases (quality assurance)
- Process queries and ad hoc queries of users' search data
- Respond to the user within a set timeframe depending on the severity of the problem, document and track (case study, issues, impact studies, action plan)
- Technical research processes using sources such as error logs and technical documentation of products and identifying solutions to solve problems and improve efficiency.
- Respect internal standards, standards and IT processes ( ITIL )
- Timely communication of project production and status to the client and IT management.
- Effective oral and written communication with the various audiences and at the appropriate levels.
- Collaboration with development teams (NY / Paris) for the management of new versions
- Collaboration with the global support team (Paris / Asia) to ensure quality support for end-users
- Effectively manage the Customer relationship with the end user community
**Profile**:
**Profile**
- Between three and six years of experience dedicated to support and operations in a complex information systems environment
- University degree in computer science or relevant field
- Experience in a finance environment considered a plus
**Skills**:
- Ability to work with complex information systems
- Ability to contribute to production operations and establish or improve operating procedures
- Ability to structure, document and share knowledge
- Written and oral autonomy in English
- Basic knowledge of market finance (shares, options, ETFs, etc.) considered an asset
**Aptitudes**:
- Organized
- Methodical
- Analytical
- Communication skills
- Teamwork
**Technologies**:
- SQL - SQL Server, Oracle
- Linux, UNIX, Windows, Azure
- Support / Ticketing tool
- Scripting languages (Bash, Python, Powershell, etc.)
- Autosys or other job scheduling tools
- Diverse programming languages
-
Application Support Analyst
7 days ago
Montréal, Canada IT Unlock Full time**Job description**: We are looking for a talented Application Support Analyst. This is a permanent position. The work is hybrid and the applicant must live in the Montreal area. Beautiful technologies and nice challenge are waiting for you. **Required**: - 3-6 years of experience as a support and operation Analyst (intermediate) - SQL - Linux - Shell -...
-
Application Support Analyst
7 days ago
Montréal, Canada Resourznet Consulting Full time**Roles and Responsibilities**: We are looking for a talented Application Support Analyst. This is a permanent position. The work is hybrid and the applicant must live in the Montreal area. Beautiful technologies and nice challenge are waiting for you. The responsibilities of a programmer analyst include: - Supporting contribution, trading and position...
-
Application Support Analyst
2 weeks ago
Montréal, Canada Soho Square Solutions Full timeRole: Application Support Analyst Location: Montreal, Quebec Duration: 6 Months Experience : 3-6 Years **Responsibilities** - time monitoring tools and reports - Software releases, configuration and support of all production system components and - infrastructure - deliver frequent releases with high quality **Qualifications** - At least 2 years in an...
-
Application Support Analyst
1 week ago
Montréal, Canada NOVIPRO Full timeNovipro is looking for an **Application Support Analyst**. This is a **12 month** renewable mandate for one of our well-known clients in the **banking** industry. This mandate is in **hybrid mode, a minimum of 2 days in the office** in downtown Montreal. Are you interested? **About the organization**: Our client is one of the leading European financial...
-
Application Support Analyst
2 weeks ago
Montréal, Canada Soho Square Solutions Full time**Application Support Analyst (Local to Montreal)** **Profile** - Between three and six years of experience dedicated to support and operations in a complex information systems environment - University degree in computer science or relevant field - Experience in a finance environment considered a plus **Skills**: - Ability to work with complex information...
-
Application Support Analyst
2 weeks ago
Montréal, Canada Talan Full time**A propos de Talan** Talan Canada is growing and looking to strengthen its team with an Application Support Analyst for the Montreal office, who will be interested in working with clients from multiple industries. **What will be your day-to-day?** When you open your laptop, you’ll do a morning check to make sure Production is stable before the...
-
Application Support Analyst
2 weeks ago
Montréal, Canada Soho Square Solutions Full time**Application Support Analyst (Local to Montreal)** **Profile** - Between three and six years of experience dedicated to support and operations in a complex information systems environment - University degree in computer science or relevant field - Experience in a finance environment considered a plus **Skills**: - Ability to work with complex information...
-
Application Support Analyst
2 weeks ago
Montréal, Canada Soho Square Solutions Full time**Job Profile** **What does it take to get the job?** The required competencies are: - 2+ years’ experience as support analyst - Experience working with relational databases - Good knowledge of equity and derivatives products - Good knowledge of core business process like Profit and Loss, Value at Risk and Risk Analysis - Good communication skills -...
-
Application Support Analyst
2 weeks ago
Montréal, Canada IT UNLOCK CONSULTING INC. Full time**Job description**: We are looking for a talented Application Support Analyst. This is a permanent position. The work is hybrid and the applicant must live in the Montreal area. Beautiful technologies and nice challenges are waiting for you. The responsibilities of the support analyst include, but are not limited to, the following: - Supporting...
-
Application Support Analyst
5 days ago
Montréal, Canada Talan Full time**A propos de Talan** Talan Canada is growing and looking to strengthen its team with an Application Support Analyst for the Montreal office, who will be interested in working with clients from multiple industries. The teams provides support, development, and infrastructure resources across multiple services developing and maintaining software solutions...
-
Application Support Analyst
1 week ago
Montréal, Canada Excelgens Full time**JOB DESCRIPTION** Position: APS Support Analyst - IFS UK Department: IT Production - BP2S APS **MISSION AND OBJECTIVES** The APS Analyst (“Analyst”) is responsible and accountable for daily support and health of the production environment for Regulatory Controls IT. Such tasks include change, request, incident and problem management for the...
-
Application Support Analyst
3 days ago
Montréal, QC, Canada C.G.I. Full time**Application Support Analyst (Junior)** **About Us**: Join a global leader in financial services expanding its operations in Montreal. The firm offers a dynamic career environment and the opportunity to contribute to innovative projects. **About the Role**: As a Junior Application Support Analyst, you will play a crucial role in ensuring the smooth...
-
Application Support Analyst
2 weeks ago
Montréal, Canada LifeWorks Full timeBuild a meaningful career - At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting...
-
Application Support Analyst
1 week ago
Montréal, Canada Talan Full timeCompany Description Talan is an international group (10 countries, 6,000 employees) of **Professional Services and IT Consulting**, committed for 20 years to **Innovation** and **Digital Transformation** of its clients. **Talan Canada** (founded in 1997) has **more than 110 consultants** who work in an agile and pragmatic way with large companies (Finance,...
-
Application Analyst
1 week ago
Montréal, Canada Soho Square Solutions Full timeDuration: 12 Months (Contract) Role: Application Analyst Location: Montreal, QC Remote: Yes but Hybrid Language: French & English Title: Senior Application Analyst Offers you the opportunity to build with the projects of today, the IT of tomorrow. Joining the IT Delivery - Payment, Cards, Data and Wallet team means having the opportunity to learn and...
-
Application Production Support Analyst
1 week ago
Montréal, Canada Optim Hire (LAD Software Solutions Pvt LTd) Full time**Position: Application production support analyst** **Location: Montreal Canada Quebec H3A 2A6** **Duration: 24 Months** **Job Type: Contract** **Work Type: Onsite** - Such tasks include change, user request, incident, and problem management for the department. - As required, functional support and user setup may be performed. - The Analyst shall serve...
-
Application Support Analyst
2 weeks ago
Montréal, Canada NOVIPRO Full timeAbout this organization Our client is one of the leading European financial services groups. Based on a diversified and integrated banking model, the Group combines financial strength and proven expertise in innovation with a strategy of sustainable growth, aiming to be the trusted partner for its clients, committed to the positive transformations of...
-
Business Applications Analyst
4 days ago
Montréal, Canada Nestle Full time**Position Snapshot** Business areas: Nespresso Canada Job title: Business Applications Analyst Location: Montreal, QC Position Grade: 13 **Position Summary** We are looking for a Business Applications Analyst based at our Montreal office reporting into the IS Manager. This individual will ensure that the corporate ERP system (currently Nessoft) delivers...
-
Application Production Support Analyst
3 weeks ago
Montréal, Canada BNP Paribas Full timeAPPLICATION PRODUCTION SUPPORT ANALYST (JOB NUMBER: IT-071922-SB-001) Title of the position: Application Production Support, Financing Solutions Platform Department: IT Production Status: Permanent **Location**: Montreal At BNP Paribas Canada, it is our employees which make the difference... Our 75 nationalities are part of our diversity! Do you like...
-
Chief application Analyst
4 weeks ago
Montréal, Canada National Bank Full timeAs a Chief application Analyst within the Payment Domain team, you put your analysis and support skills to work to ensure the stability, security and proper functioning of our critical IT systems supporting payment operations. Your jobCollaborate with multidisciplinary teams (business line, developers, business analysts, architects, etc.) to develop,...