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Application Support Analyst

2 weeks ago

Montréal, Canada NOVIPRO Full time

Novipro is looking for an **Application Support Analyst**. This is a **12 month** renewable mandate for one of our well-known clients in the **banking** industry. This mandate is in **hybrid mode, a minimum of 2 days in the office** in downtown Montreal. Are you interested?

**About the organization**:
Our client is one of the leading European financial services groups. Based on a diversified and integrated banking model, the Group combines financial strength and proven expertise in innovation with a strategy of sustainable growth, aiming to be the trusted partner for its clients, committed to the positive transformations of society and the economy.

Active in the real economy for over 150 years, with a solid position in Europe and connected to the rest of the world, This organization has over 147,000 members of staff in 67 countries and supports on a daily basis 32 million individual clients, businesses and institutional investors around the world by offering a wide range of advisory services and tailored financial solutions

Our client opened its Canadian headquarters in Montreal in 1974 to offer its financial services to corporations, financial institutions and governments. The Toronto and Calgary offices were opened in 1978 and 2006 respectively.

They now employ over four hundred people, both in the traditional banking sector (investment banking, funds and trading activities) and in the field of information technology, with the opening of their Montreal Solutions Centre subsidiary which, thanks to its geographical location and its cultural diversity, provides computer support and development for the New York and Paris teams.

**About the job**:
This is a central and dynamic position as you will provide technical and functional support on the market risk chain to allow our traders and risk analysts to manage their risks on a day to days basis.

**Technical Stack**:
UNIX | WINDOWS SERVERS | SQL | KIBANA | ELASTICSEARCH | AUTOSYS | AZURE | API | KAFKA

**What will be your day-to-day?**:
When you open your laptop, you will have to do various tasks to make sure production is stable.

Be ready to timely report production and project status to client and IT management.

Finally, get prepared to learn the key Production Support practices and get financial expertise with experienced professionals.

**Profile**:
**What does it take to get the job?***:
**The required competencies are**:

- 2+ years' experience as support analyst
- Experience working with relational databases
- Knowledge of big data technologies, cloud, and API
- Good communication skills
- Ability to troubleshoot complex issues and work in a multitasking environment
- Team spirit
- Bachelor's Degree in computer science, engineering, or equivalent job experience

**In addition, it is a plus if you have**:

- ITIL knowledge / certification
- Speak/write French & English
- Knowledge in Programming (Python, Shell )