Salesforce Admin- 12-month Contract

6 months ago

Oakville, Canada AmerisourceBergen Full time

- What you will be doing
PRIMARY DUTIES AND RESPONSIBILITIES:_

Application Administration:- Create and manage user accounts and groups including security configuration- Add, inactivate, freeze, and delete and modify users as employees are hired, transferred or leave the organization- Create and manage custom objects, fields and formulas- Develop and maintain validation rules and custom workflows- Complete bulk imports and exports of data- Regularly perform database de-duping and cleanup procedures- Manage ongoing support requests and administrative needs of users- Create and refine reports, dashboards, and processes to continuously monitor data quality and integrity- Assist users and stakeholders with analytics and report design and management- Manage and implement best practices for creating and refreshing sandboxes and migration of data/metadata- Participate in the integration process of the CRM system with other enterprise systems

Process Discovery and Enhancements:
- Successfully partner with internal customers at all levels, ranging from leadership to end-users, to identify and address areas of improvement, additional functionality, training and support- Determine, document and communicate user and system requirements, processes and standard proceduresIntegration and Collaboration:- Partner with other divisions within company to ensure successful collaboration and sharing of procedures, processes, knowledge and more- Developing and helping to enforce master data management and governance

Training & User Adoption:
- Develop training materials and documentation, keep materials up-to-date, coordinate new user and ongoing training sessions

Conduct training:
- Manage and communicate a schedule for future releases/enhancements- Monitor user adoption rates and respond as needed (additional training sessions, communication, modifications, or other resources) to improve adoption
What your background should look like
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:_

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor’s degree or equivalent work experience. Normally requires four (4) to six (6) years directly related and progressively responsible experience.
- MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:_- Normally requires four (4) to six (6) years directly related and progressively responsible experience.-
- Proficient in data management. Experience with Data Loader and other data scrubbing and reporting tools strongly preferred.- Experience with the Salesforce API is preferred.- 2+ years’ experience with Apex and Visualforce development is preferred.- Solid understanding of accounts, leads, opportunities and contacts.- Experience understanding and analyzing business needs, designing solutions based on needs, documenting functional requirements and assessing business impact.- Experience with systems development lifecycle (SDLC) and system management processes, including requirements management, design, configuration and user acceptance testing.- Strong team player with a customer service-oriented attitude.- Demonstrated organizational skills and detail orientation with ability to multi-task in a fast-paced environment with competing priorities.- Ability to communicate effectively, both orally and in writing (bilingual in English/French an advantage).- Excellent interpersonal skills.- Working knowledge of computers necessary to operate effectively with company systems and programs.What AmerisourceBergen offers

We offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members’ and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.

Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visit



Schedule

Full time

Affiliated Companies:
Affiliated Companies: Innomar Strategies

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all m

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