Client Engagement Specialist

2 months ago

Oakville, Canada Pelmorex Full time

**ARE YOU INTERESTED IN A WORKPLACE THAT HAS...**

**Summer Hours **\uD83C\uDF1E

Start your weekend earlier during the summer months

**Vacation Days (in addition to 13 Personal Days) **\uD83C\uDF05

This includes an extra day off during the month of your birthday \uD83C\uDF70- our gift to you

**An IDEAS (Inclusion, Diversity, Equity, Awareness, Solidarity) team ️**

Weather is inclusive, we will be too. Our IDEAS team is committed to making this happen

\uD83D\uDCE3**HAVE WE GOT YOUR ATTENTION? WANT TO LEARN MORE?**

Read about us here (spoiler alertwe are the home of The Weather Network )\uD83D\uDCCD**Canada’s #1 most trusted brand** in media for the **third year** in a row

**WHY WE NEED YOU? GLAD YOU ASKED...**

This position is primarily responsible for helping existing data and adtech customers succeed while achieving specific team and individual sales and profit goals. Individuals in this position will provide an exceptional level of business to business (B2B) sales consultation, customer service, and innovative data solutions. You have a strong understanding of data and know how to leverage Pelmorex’s premium data & adtech products to build strategic solutions for clients. Success in the role will be measured primarily through client growth and retention. We’ll also consider if you have at least 2 years of sales/account management experience with a desire to progress quickly or if you have experience in the Data / Adtech / Programmatic space with a proven track record.

**_
Please note, this is a 12 month Contract role that requires you to be eligible to work in Canada._**

**WHAT'S THE DAY TO DAY LIKE?**:

- Working with our Client Partner sales team to deeply understand our customers’ strategic objectives and business priorities.
- Working with the Data & Adtech product team to deeply understand and become an expert on Pelmorex’s data & adtech product suite.
- Leveraging this expertise to provide compelling data strategies, product recommendations, campaign optimizations, actionable insights and reporting with the goal of growing revenue at the account level.
- Working collaboratively with our Client Partner team and assisting in the sales process by attending client meetings and representing Pelmorex’s Ad tech products.
- Onboard, train and support our self-serve customers.
- Taking complete ownership of your defined territory and measuring success based on achieving sales growth objectives and profit targets.
- Providing data & adtech customers with an exceptional customer experience resulting in renewals and upsells.
- Have a strong understanding of internal and external technologies: GAM, DSPs (e.g. Engagefront, DV360, TTD), DMPs (e.g. Constellation, Adobe), Ad Verification (e.g. MOAT, DoubleVerify) Google Analytics etc...
- Pelmorex runs a flexible work environment (#chooseyourownadventure), however the territory for this role would be based in Toronto/Oakville with the expectation to see clients in person when required..

**WE ARE HOPING YOU HAVE**:

- 2-5 years of relevant client relationship experience1+ year(s) of experience working with data analytics and/or programmatic DSPs
- Programmatic media buying experience is an asset
- Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders.
- Strong analytical mindset and data driven decision making
- At its core, the primary skill required in this role is a strong focus on our customers’ success. The ability to translate an in-depth knowledge of our data and adtech product suite into effective solutions that provide value for our customers is essential. As such, the ability to present your ideas succinctly, with a focus on the value we provide for our customers is a critical component of success in this role

**YOU ARE MADE FOR THIS IF YOU...**:

- Are passionate about your clients and finding the best solutions for them
- Do not focus on what is simple or complex, but on what is effective.
- Enjoy speaking in front of people, thinking on the fly and presenting solutions
- Learn new concepts and technology quickly and are agile and adaptable to change.
- Ability to work in a fast-paced startup environment and are not afraid to roll up your sleeves and get your hands dirty during execution times.
- Are natural problem solver and a solutions-oriented thinker.

**DON’T MEET ALL THE REQUIREMENTS? DON’T WORRY**

**INTERESTED? IT GETS BETTER.**:

- Open and transparent communication, including bi-weekly All Hands Meetings with our CEO
- Frequent employee pulse surveys \uD83D\uDCDD we value your feedback so we can continue to make Pelmorex a great place to work
- While we encourage 1:1 conversations, we recognize that not everyone is comfortable with speaking up \uD83D\uDDE3 We have an anonymous reporting platform (Speakfully) to ensure everyone’s voice is heard

**OUR PROMISE TO YOU...**

We’re highly focused on doing the right thing.

We’ll d

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