Client Support Specialist

3 weeks ago


London, Canada London Health Sciences Centre Full time

**Posting Period**:
Open: July 13, 2023

Deadline: July 26, 2023

Non-Union

**Department Name**:
Client Support, Information Technology Services

Client Support Specialists are responsible for troubleshooting first level requests/calls from hospital staff and physicians. Calls are taken either directly by telephone or re-directed through a queue for on-site support. They resolve basic technical questions and work on hardware/software/network problems related to individual computer access. Client Support Specialists may also be responsible for monitoring the hospital’s Data Centre operations, to ensure availability, performance, security and reliability - including operating procedures, system backups/restores and system maintenance procedures.

Regular Full-Time

Rate of Pay: $29.28 per hour - $36.62 per hour

Hours of Work: 37.5 hours per week

**Qualifications**:

- Successful completion of a College diploma in Computer Science, Computer Networking, or Computer Specialist
- A+ Hardware Certificate, MCSE or CNA preferred
- Minimum (1) year recent, related experience in a high volume computer support environment
- Excellent customer service and personal interaction skills
- Excellent communication skills - both verbal and written
- Proficient problem resolution and troubleshooting skills and aptitude
- Proficient technical and analystical skills
- Demonstrated commitment to the principles of patient and family centered care
- Demonstrated knowledge of and commitment to patient and staff safety
- Demonstrated practice and commitment to LHSC’s Mission, Vision and Values
- Demonstrated ability to attend work on a regular basis

**Immunization Requirements**:

- Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox), Hepatitis B, Tetanus/ Diphtheria/Polio; Meningitis.
- Provide documentation of the Tuberculosis skin testing (two step) and COVID vaccine series.

As part of the assessment process applicants may be required to complete a written examination or test. Please be advised that a reference check may be conducted as part of the selection process.



  • London, Canada London Health Sciences Centre Full time

    **Posting Period**: Open: July 28, 2023 Deadline: August 10, 2023 Non-Union **Department Name**: Client Support, Information Technology Services Client Support Specialists are responsible for troubleshooting first level requests/calls from hospital staff and physicians. Calls are taken either directly by telephone or re-directed through a queue for...


  • London, Canada London Health Sciences Centre Full time

    **Posting Period**: Open: July 25, 2023 Deadline: July 31, 2023 Non-Union **Posting Period**: Client Support, Information Technology Services Client Support Specialists are responsible for troubleshooting first level requests/calls from hospital staff and physicians. Calls are taken either directly by telephone or re-directed through a queue for on-site...


  • London, Canada London Health Sciences Centre Full time

    **Posting Period**: Open: April 5, 2023 Deadline: April 11, 2023 Non-Union **Posting Period**: Client Support, Information Technology Services Client Support Specialists are responsible for troubleshooting first level requests/calls from hospital staff and physicians. Calls are taken either directly by telephone or re-directed through a queue for on-site...


  • London, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • London, Canada Archways Centre for CBT Full time

    Join the team at **Archways**, in partnership with True North Psychological Services,as a **Client Care Specialist**. This position will be full-time for an 18-month period (maternity leave) followed by a permanent part-time position of at least 24 hours per week, with the potential to increase to full-time hours. As the **Client Care Specialist, **you will...


  • London, Canada London Health Sciences Centre Full time

    **Posting Period**: Open: February - 11, 2023 Deadline: February 23, 2023 Non-Union **Department Name**: Technology Support Specialist - Information Technology Services This Technology Support Specialists role is responsible for troubleshooting escalated work and advanced requests/calls from Client Support Specialists or directly from hospital...


  • London, Canada Dillon Consulting Limited Full time

    Overview: Are you someone with strong technical capabilities? Do you enjoy building relationships and working collaboratively in a team environment with both internal and external stakeholders? Are you a trusted advisor and a problem solver? If you enjoy entrepreneurship and innovation in a flexible work environment, this opportunity is for you! As someone...


  • London, Canada London Machinery Inc. Full time

    **Technical Support Specialist** **Company Description**: McNeilus Mixers and London Machinery Inc. represent a combined 171 years of industry and mixer-building knowledge, serving not only the United States and Canada, but globally. Our brands are industry leaders with a strong commitment to help move our industry forward with our focus on innovation and...


  • London, Canada Miller Thomson LLP Full time

    We are seeking an **IT Support Specialist** to join our **London **office. Acts as a front line liaison to resolve users’ basic problems and questions with respect to software, hardware, mobile devices and network connectivity. Logs all end user support requests and identifies and reports recurring problems to Senior support which could indicate the need...


  • London, Canada St. Joseph's Health Care London Full time

    Posting # 52534 - [ Non-Union ] Decision Support Specialist, Quality Measurement & Clinical Decision Support Quality Measurement & Clinical Decision Support Parkwood Institute Main - London, ON Full Time Quality Measurement & Clinical Decision Support (QM&CDS) provides leadership and expertise in the development of integrated analytics and methodologies...


  • London, Canada St. Joseph's Health Care London Full time

    Quality Measurement & Clinical Decision Support (QM&CDS) provides leadership and expertise in the development of integrated analytics and methodologies for measurement to support quality and process improvement, patient safety, patient experience surveys, and strategic plan initiatives. Primary sources of data managed by QM&CDS include the Patient Safety...

  • Technical Support Specialist

    Found in: Talent CA C2 - 3 weeks ago


    London, Canada North West Ambulance Service NHS Trust Full time

    Job summary In order to provide effective and resilient support to NWAS Critical Systems (both in and out of office hours), without impacting day to day IT tasks (BAU) and the digital project workload, NWAS needs to ensure that the right IT support is available in the Right Place, at the Right Time, Every Time. The role of Technical Support...

  • Technical Support Specialist

    Found in: Talent CA C2 - 3 weeks ago


    London, Canada North West Ambulance Service NHS Trust Full time

    Job overview In order to provide effective and resilient support to NWAS Critical Systems (both in and out of office hours), without impacting day to day IT tasks (BAU) and the digital project workload, NWAS needs to ensure that the right IT support is available in the Right Place, at the Right Time, Every Time.The role of Technical Support Specialist...


  • London, Canada St. Joseph's Health Care London Full time

    Quality Measurement & Clinical Decision Support (QM&CDS) provides leadership and expertise in the development of integrated analytics and methodologies for measurement to support quality and process improvement, patient safety, patient experience, and strategic plan initiatives. Primary sources of data managed by QM&CDS include the Patient Safety Reporting...


  • London, Canada Canada Life Assurance Company Full time

    Marketing Sales Support Specialist **Description: - Permanent Full Time- Reporting to the Assistant Manager, LifeLine, you would be responsible for providing special quotes, inforce illustrations, competitive information and concept support to wholesalers, advisors, and clients.**Accountabilities**: - Provide Term, UL and Par special quote support for all...


  • London, Canada London Health Sciences Centre Full time

    **Posting Period**: Open: November 17, 2023 Deadline: November 30, 2023 Non-Union **Department Name**: Decision Support Reporting to Manager, Decision Support, the Business Intelligence Analyst plans, designs, develops, tests and maintains business intelligence (BI) products to support LHSC’s business intelligence platform, including tables, views,...


  • London, Canada SAFRAN ELECTRICAL & POWER Full time

    Entreprise : SAFRAN ELECTRICAL & POWER - Localisation : London, Ontario - Canada (région non définie) - Fonction : Customer Support Specialist - London Canada on-site - Type de contrat : Contrat à durée indéterminée (CDI) - Date de publication : 08-02-2023 **Description du poste**: Safran est un groupe international de haute technologie opérant dans...


  • London, Canada Meridian Lightweight Technologies Full time

    **Location: Strathroy, ON.** Meridian is an automotive company and the world leader in the design, engineering and manufacturing of high-quality magnesium and aluminum die cast components. We are driven to provide lightweight, innovative, and effective solutions for our distinguished automotive clients around the globe. **Primary Purpose of...

  • Product Specialist

    4 days ago


    London, Canada Canada Life Assurance Company Full time

    **Job Description**: Wealth Solutions is looking for someone to join our Funds Inforce Management & Special Projects team in a technical role as a Product Specialist. This role reports to the Associate Manager, Funds Inforce Management & Special Projects. This role provides an opportunity to gain comprehensive knowledge of and experience with segregated...


  • London, Canada Abell Pest Control Inc. Full time

    **Exciting Sales-Focused Opportunity with Abell Pest Control!** Are you ready to unleash your sales prowess while providing exceptional customer service? Join our dynamic team at Abell Pest Control as a Customer Sales Specialist! As the frontline representative, you'll play a pivotal role in securing sales and scheduling services, all while enjoying a...