IT Support Specialist

2 weeks ago

London, Canada Meridian Lightweight Technologies Full time

**Location: Strathroy, ON.**

Meridian is an automotive company and the world leader in the design, engineering and manufacturing of high-quality magnesium and aluminum die cast components. We are driven to provide lightweight, innovative, and effective solutions for our distinguished automotive clients around the globe.

**Primary Purpose of Position**

Reporting to the Plant Controller, the incumbent is responsible to support the IT Team in the help desk activities. Performs activities related to integration between manufacturing and Information Systems. Provides administrative support to comply with Meridian standards.

**Major Responsibilities of Position**
- **Customer Support**: Provides Tier 1 & 2 end user hardware and software support. Provides support for upgrading existing and integrating new manufacturing work centers into Meridian’s network.
- **Maintenance**: Coordinates regular maintenance, backups and upgrades of computers integrated into manufacturing.
- Create and modify user accounts following standards and procedures
- Disable user accounts for terminated employees when requested by HR or the IT Manager
- Build, rebuild and retire computers systems following lifecycle guidelines
- Reboot servers when necessary
- Recall backup tapes from offsite storage
- Open and close IT support requests
- Other responsibilities as required, including special projects as they arise.

**Skills and Education Requirements**
- Diploma or Degree in Computer Science
- 1-year related work experience
- Familiarity with ERP principles & practices
- Software deployment & maintenance
- Time/Priority Management
- Dealing with difficult people
- Excellent communication skills both oral and written.
- Fluency in English
- Working in Teams

**Personal Competencies **(Knowledge, Skills, Abilities, and Other Attributes):

- Demonstrated leadership ability within a team environment.
- Ability to meet deadlines and stay within departmental budget.
- Excellent written and verbal communication skills. Good command of the English language.
- Ability to cope with multiple priorities, set direction and achieve goals.
- Must be initiative and self-disciplined.
- Knowledge of the Company Policies & Procedures.
- Be familiar with the OH&S Act and Regulations.

**Meridian Lightweight Technologies is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Applicants are asked to make their needs/requirements, for the purpose of accommodation under AODA, known to Human Resources when they are contacted for an interview.**

**We thank all those interested in the position however only those applicants who have been shortlisted for an interview will be contacted. #MLTIND**

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- Monday to Friday

Application question(s):

- This position is located in Strathroy ON. Are you able/ willing to commute for this role?

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person

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