Supply Chain Coordinator

6 months ago


Cambridge, Canada Reliance Home Comfort Full time

Find Your Limitless with Reliance
By joining Reliance as a Supply Chain Coordinator, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless -join us
What will you do?
- Identify process inefficiencies and assist in building out solutions to overcome challenges
- Train internal resources on new processes and assist with change management
- Monitor execution to daily transactions and provide support where required to achieve SLA’s. Transaction support will include:

- Ensuring orders are place on time and with accuracy, while adhering to SLAs
- Proactive approach to back order management and a sense of urgency in communicating supply delays or challenges to the appropriate resources
- Action inventory adjustment requests within SLA to ensure systems are accurate
- Provide support for reverse flow processes and transactions
- Writing and updating work instructions/process documents to ensure team members are aligned and training is consistent
- Reporting KPI’s and identifying improvement opportunities while working with impacted teams to positively influence and achieve targeted metrics
- Participate in projects, as required, related to Supply Chain and Operational processes

What do we offer?
- The tools you need to succeed - including the tools for the job as well as training and development programs
- A successful and knowledgeable team to be part of and learn from
- Competitive base pay plus the ability to earn more tied to your success - the only limit is your potential
- A great benefits plan for you / your family
- Career paths so you can advance in the company
- A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination
- Award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team

What do you bring?
- Diploma or degree in Business Administration - Supply Chain, Operations, and Inventory focus.
- 1-2 years’ experience in supply chain related role, purchasing and process/procedure documentation experience is preferred.
- Strong quantitative and analytical skills; Ability to clean, organize and report on business metrics while highlighting improvement opportunities
- Proficient in Microsoft Office, specifically in MS Excel, strong command and maneuvering through an ERP experience is required.
- Detail oriented, ability to multi-task, with strong organizational skills are required.
- Strong team player motivated to exceed expectations and a desire to learn.
- Strong written and verbal communication skills.

Why Reliance?
Reliance is the industry leader in providing home comfort solutions and we do just that in over 2 million customer homes across North America. Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Reliance is a $1 Billion business with 2,600 team members and we’re growing We’re proud to be recognized as one of Canada’s 10 Most Admired Corporate Cultures. It's our team members and their relentless focus on the business, each other, and our customers that makes us great.



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