Scheduling Coordinator

6 months ago


Waterloo, Canada Schlegel Villages Full time

Our Village at University Gates in Waterloo, Ontario has an exciting opportunity for a TEMPORARY PART-TIME Scheduling Coordinator/Ward Clerk.

***How Schlegel Villages supports our Team Members**:

- Ongoing training and personal growth opportunities
- Benefits and access to our Employee Family Assistance Program
- Discounts at Village Services
- Team appreciation events
- Access to The Wilfred Schlegel Hope Fund
- Retirement Savings

**You can be you while being a part of our family.**

At Schlegel Villages we are redefining elder care through innovation, village design and culture change, but we know the key to our village success, and our residents’ satisfaction, is YOU and our teams.

We aspire to provide all members of our communities, including team members, with a life-enriching experience. We are family owned and operated and we take our mission seriously: “to provide holistic health care in a home environment, located within an internal neighbourhood design that promotes a caring community with emphasis on optimal health and life purpose for each resident”.

We’d love to talk to you about what makes us different.

**As our new Scheduling Coordinator you will**:
Support and embrace our resident-centred social culture and be proud to deliver the highest quality of service to our residents, visitors, and team members through effective coordinator of work schedules for our hourly team members.

Our Scheduling Coordinators create exceptional customer experiences while acting as the first point of contact for team member questions about schedules, call-ins and open shifts.

Scheduling Coordinators connect regularly with team members about shift availability and provides support to the village administration team as required.

**To be successful as our new Scheduling Coordinator, you will**:

- Have an office administration certificate or equivalent experience
- Demonstrate exceptional customer service and communication skills
- Demonstrate thorough attention to detail, including scheduling requirements
- Proven experience managing conflicting priorities with confidence and accuracy
- Be proficient in Microsoft Office 365 and other computer programs
- Be excited by our objectives, our Village philosophy and the family values that shape all aspects of life in a Schlegel Village
- Display a caring and respectful attitude toward our residents, families, and team members

**It would be an asset if our new Scheduling Coordinator has**:

- Previous experience working in the context of a Long-Term Care
- Previous experience supporting a unionized working environment
- Previous experience in scheduling

Schlegel Villages is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with the hiring leader.


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