Recruitment and Engagement Coordinator

3 months ago


Waterloo, Canada Home Instead Senior Care Full time

Recruiting and Engagement Coordinator

The Recruitment and Engagement Coordinator is expected to perform a variety of duties for the recruitment of CAREGivers. The Recruitment and Engagement Coordinator is expected to recruit, screen, hire, and onboard a staff of CAREGivers in order to provide the highest quality service to clients.

A description of the Recruitment and Engagement Coordinator is as follows: - Build trust by reflecting the Brand Promise of 6748627 Canada Inc./702244 Ontario Ltd./ 930908 Ontario Inc./Joon Senior Care Inc./2809166 Ontario Ltd./2640064 Ontario Ltd./Seniors Choice Home Care (d.b.a. an independently owned and operated Home Instead franchise):
We will deliver, without exception, on every commitment we make to you and your loved ones. To us, it’s personal.
- Reflect our Guiding Principles in every encounter to allow us to exceed every expectation of our CAREGivers & clients:

- Adhere to all procedures, specifically Recruitment and Incidents & Accidents, as mandated by our Quality Management System
- Develop and implement new recruitment strategies within the community and the use of social media outlets to increase CAREGiver recruitment
- Build and maintain a roster of 1.15 quality, available CAREGivers including driving, different languages living in all areas of the business to active client
- Answer each employment enquiry in a friendly, professional, and knowledgeable manner - Schedule and conduct applicant interviews in an efficient and professional manner
- Schedule and conduct CAREGiver orientation weekly
- Following the Home Instead Franchise Standards; conduct reference checks, criminal background and motor vehicle check on all CAREGivers.
- Create and maintain all employment records including but not limited to Provincial & Federal tax forms and all other employment related documents
- Create and maintain both manual and computerized employment records including CAREGiver availability
- Document daily recruitment numbers on the huddle board - Share your heart by participating in the CAREGiver retention programs and coordinate CAREGiver of the month recognition
- Develop retention strategies to keep our CAREGiver turnover rate to less than 35% - Update and maintain training records
- Monitor compliance for local and federal labour and safety laws
- Facilitate and manage the Joint Health & Safety Committee and all regulations required as per the Ministry of Labour
- Assist with administrative functions including answering phones in a professional manner - Attend weekly team meetings
- Provide support and assistance to colleagues when required
- Once training is completed, will be part of the on-call schedule
- Report directly to the General Manager

Pay: $40,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Flexible schedule
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Language**:

- English (required)

Work Location: In person

Application deadline: 2024-08-16
Expected start date: 2024-08-26



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