Patient Coordinator
6 days ago
Job Summary:
We are seeking a detail-oriented and organized individual to join our team as a Patient Coordinator. As a Patient Coordinator, you will be responsible for providing excellent customer service and administrative support in a Dental office setting. This is a full-time position. Hours would be Monday 8:30am till 5pm, Tuesday 7:30am till 4pm, Wednesday 7:30am till 4pm and Thursday 9:30am till 6pm. One Saturday a month is required from 8:30am till 3pm.
**Responsibilities**:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Answer phone calls and respond to inquiries in a professional and timely manner
- Schedule appointments and manage the appointment calendar
- Verify patient insurance coverage and obtain necessary authorizations
- Collect patient information and update electronic medical records
- Assist with billing and payment processing
- Coordinate referrals to other healthcare providers as needed
- Maintain cleanliness and organization of the front desk area
**Skills**:
- Proficiency in operating phone systems and handling multiple phone lines
- Previous experience working at the front desk at a Dental office or experience as Dental assistant preferred.
- Knowledge of medical terminology and familiarity with electronic medical records systems such as Tracker.
- Strong administrative skills, including data entry, filing, and record keeping
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
We offer competitive pay based on experience and qualifications. Additionally, we provide opportunities for professional growth and development within our organization.
**Job Types**: Full-time, Permanent
Pay: $22.00-$28.00 per hour
Expected hours: 30 - 38 per week
**Benefits**:
- Company events
- Dental care
- Extended health care
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Dental receptionist: 1 year (preferred)
Work Location: In person
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