Associate Consultant, Absences
2 months ago
**Associate Consulting in Absences & Disability Management, Health & Performance***
At HUB International, we don't follow industry trends: we set them As a global leader in the insurance industry, we're dedicated to redefining what's possible in the world of risk management. We're seeking passionate individuals who are ready to embark on a career journey characterized by innovation and growth, who thrive in a dynamic, high-energy environment. If you're a self-starter with a passion for entrepreneurship and want to be part of a team that's reshaping the insurance landscape, HUB is the place for you
**The Opportunity**:
HUB International continues to grow, and we are looking for an **Associate Consultant** **to work with organizations of all sizes and industries across Canada. Leveraging your expertise in absence and disability management, you will assist, execute, and when appropriate, lead mandates, making recommendations on a wide range of programs and strategies. This role also involves supporting colleagues with more complex consulting strategies under Health & Performance within our Employee Benefits Consulting Practice.
This is a dynamic role that requires strong teamwork, technical skills, and a commitment to service excellence.
**A day in the life**:
You will work directly with clients to lead and execute absence and disability management consulting mandates and provide support with tasks including:
- Utilize in-depth knowledge of disability management processes and best practices.
- Interpret and analyze complex disability contracts.
- Assist senior colleagues on more complex, larger-scale consulting strategies and mandates.
- Develop and implement tools for disability management consulting.
- Assist clients in improving their absence and disability management documentation and governance.
- Implement best practices and monitor program performance.
- Mentor clients and colleagues, providing guidance on complex disability claims scenarios.
- Assist in conducting process, policy, and claims audits.
- Manage small to medium-sized projects from start to finish with a strategic mindset.
- Analyze multiple data sets and develop actionable strategies and/or operational efficiencies.
- Facilitate client meetings, create agendas, document notes, and follow through on action items.
- Keep projects on track to meet client objectives.
- Develop tools and templates to streamline processes internally.
- Prepare client-facing reports and presentations.
- Collaborate with vendors and insurance carriers to execute targeted programs.
- Maintain and update client files within our internal network.
- Work collaboratively with the national team on client projects.
- Conduct industry research on absence and disability management trends.
- Peer review and provide feedback on team documents.
- Assist with special projects as required.
**Who you are**:
- 3-5 years of experience in case management within insurance or a third-party provider.
- Proven experience in case management, particularly with STD, LTD, and salary continuance.
- A bachelor's degree in a related field.
- Strong analytical, creative, strategic, and integrative skills.
- Advanced data analysis and interpretation capabilities, with the ability to derive actionable insights.
- Exceptional attention to detail and organization.
- Ability to deliver high-quality client work efficiently and accurately.
- Proficient in presentation delivery.
- Excellent time management, prioritization, and project management skills.
- Growth-oriented mindset, open to feedback and ongoing development.
- Adaptability and quick learning in a changing organization.
- Excellent customer service skills with clients, vendors, and insurers.
- Knowledge of the latest trends in absence and disability management.
- Problem-solving skills with a proactive and positive approach.
- Polished written and verbal communication skills.
- Strong teamwork abilities and self-motivation.
- Proficient in computer skills (Excel, Word, PowerPoint, Teams, and Outlook).
**Other qualifications**:
- Certifications in disability management, such as Certified Disability Management Professional (CDMP)
- Experience in benefits management.
- Mental health, psychological safety, or insurance education/training certificates.
- Knowledge of human resources, CNESST, other Workers' Compensation Boards, and occupational claims management.
- Ability to create a fun and supportive work environment.
**We are Proud to Offer**:
- Customizable flexible benefits options for you and your family
- Company matching RRSP contributions
- Comprehensive tuition financing and career-related training and development
- We promote work-life balance through flexible scheduling and hours
- Mental and physical wellness initiatives
- Advancement opportunities
- HUB Cares: we are a company that gives back and is active in the community
- Learn more about HUB’s Culture & Value Here
**About HUB International**:
Headquartered in
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