Disability and Absence Management Partner

7 months ago

Toronto, Canada VHA Home HealthCare Full time

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: _“Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.”_ Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “_The freedom and flexibility can’t be beat._” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us _“I love the inclusive culture. I feel welcome and at home.”_ _View more comments from VHA clients and their family members_._

**We are currently seeking a**:
**Disability and Absence Management Partner - Human Resources**

**Permanent Full-time**

**What will be your role?**

As an integral member of the Human Resources department, the **Disability and Absence Management Partner **employs the principles of disability management to all current cases of non-occupational illnesses /injuries, including administrative and professional level functions of all other leave claims related to the Employment Standards Act, OHRC and other absences covered under workplace collective agreements and/or company policies. The position will work closely with the staff, their Leaders and other HR Business partners to ensure a progressive and comprehensive return to work program which results in effective early intervention and timely management of absence cases and safe prompt and effective return-to-work strategies.

**What makes VHA’s compensation unique?**
- Benefits and pension plan for permanent eligible employees
- Compensation for education and professional development
- VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
- Mentorship and peer support
- Career development opportunities
- Employee and family assistance program
- Wellness resources
- Perks & discounts
- Staff & service provider events

**Key functions of this role include but not limited to;**
- Proactively manage and administer disability/leave of absence claims. Monitor length of sick leaves, leave of absence entitlements, gap periods, and eligibility dates. Draft return to work letters
- Review job demands/accommodation requests and identify suitable work while adhering to the essential duties
- Provide accurate and timely information regarding claims/leaves extensions to supervision/managers, insurers, and other internal stakeholders as appropriate
- Submit third party referrals including case synopsis, referral questions and follow-ups
- In collaboration with members of HR Team develop, communicate and reinforce effective attendance management and disability management strategies
- Maintain confidentiality, accuracy and integrity in the collection, processing, and maintenance of claims information in accordance with legislation and company policies
- Provide consultancy, advice and support to all stakeholders pertaining to all employee leaves

**Key Skills, Experience and Behaviors required for this position**:

- A college or University degree in a health
- related field e.g., Certified Disability Management Professional (CDMP) or Certified Return to Work Coordinator (CRTWC) would be considered an asset
- 3-5 years prior experience with disability management principles such as workplace accommodation, return to work plans and documentation
- Proven ability to exercise judgement, tact, and discretion in preparing, disclosing, and handling information of a confidential and/or sensitive nature
- Superior mediation and conflict management skills to resolve complex employee health and behavioral issues
- Excellent computer skills: Microsoft Office (Word, Excel),and Workday would be an asset
- Strong relationship building skills to partner effectively with all stakeholders
- Extensive knowledge of relevant legislation, e.g. Human Rights Code (HRC), Occupational Health and Safety Act (OHSA), Workplace Safety and Insurance Act (WSIA), Personal Health Information Protection Act (PHIPA), Employee Standards Act (ESA)
- Prior experience working in unionized environment would be considered an asset

**Accommodation and VHA’s commitment to DEI**

At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are pr

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