Call Center Agent

**Overview** **Duties** - Supervise and monitor call center agents, providing guidance and support to enhance their performance. (8-15 agents) - Listen and monitor calls for call quality. Analyze call center metrics and reports to identify trends, areas for improvement, and opportunities for training. - Communicate effectively with team members and Manager...

Job Summary: **Responsibilities**: - Manage and supervise a team of call center representatives - Develop and implement strategies to enhance productivity and customer sales - Analyze call center metrics to optimize performance and efficiency - Provide coaching, training, and feedback to team members - Handle escalated customer inquiries or complaints -...

Job Summary: **Responsibilities**: - Manage and supervise a team of call center representatives - Develop and implement strategies to enhance productivity and customer sales - Analyze call center metrics to optimize performance and efficiency - Provide coaching, training, and feedback to team members - Handle escalated customer inquiries or complaints -...

Job Summary: **Responsibilities**: - Manage and supervise a team of call center representatives - Develop and implement strategies to enhance productivity and customer sales - Analyze call center metrics to optimize performance and efficiency - Provide coaching, training, and feedback to team members - Handle escalated customer inquiries or complaints -...

Note: All applicants are required to submit a 30 - 60 second video which tells us a little bit about yourself and your past experience. Here are the steps to do so: - Record the video as mentioned above **Overview** We are seeking a dedicated Inbound Financial Service Call Center Representative with great communication and fluent in English to join our...

**Working Title**:Call Center Operator, Part Time **Employment Status**: Part-Time **Starting Hourly Rate**: 18.00 **Address**:4001 Leslie St, North York ON M2K 1E1 **New Hire Schedule**:Open Availability/ Must be available for weekends/overnights/ mornings/evenings **Required**: Must have customer service experience Open Availability/ Must be...

Job Summary: **Responsibilities**: - Answer incoming calls professionally and provide information about products and services - Make outbound calls to follow up with customers or leads - Utilize phone etiquette to ensure a positive customer experience - Conduct sales over the phone and meet sales targets - Perform data entry tasks accurately and...

Job Summary: **Responsibilities**: - Answer incoming calls professionally and provide information about products and services - Make outbound calls to follow up with customers or leads - Utilize phone etiquette to ensure a positive customer experience - Conduct sales over the phone and meet sales targets - Perform data entry tasks accurately and...

Start Date: ASAP Status: Part Time Wage: $18/hr Schedule: As schedulded in shifts through-out the week: - Shift Timings: 6:00am - 2:00pm, 6:30am - 2:30pm, 7:30am - 3:30pm, 11:00am - 7:00pm, 2:00pm - 10pm, 3:00pm - 11:00pm Location: 4001 Leslie St,North York M2K 1E1 You might not know our name, but you know where we are. That’s because Compass Group...

For nearly 10 years, Disability Credit Canada has helped disabled Canadians receive disability benefits and credits and we are looking to add another intake agent to our team. As the phone assessment/intake agent, you will call prospects who have left their information on our website and book assessments/appointments for our team...

**Responsibilities**: Call Centre Setup and Operations: - Lead the setup of the call centre, ensuring all necessary infrastructure and systems are in place. - Develop and implement efficient processes and strategies to optimize call centre operations. - Manage a team of agents, providing guidance, support, and performance management to achieve targets. -...

K1 Speed is an international indoor electric go-karting entertainment company that has more than 100 locations worldwide, including 3 in Canada. **K1 Speed Canada is looking for a Event Sales Agent.** Please note that K1 Speed Toronto is the home base for this position. This is a 100% on site position. K1 Speed Toronto - 75 Carl Hall Rd. #9 North York ON....

Escalation Specialist The Escalation Specialist is responsible for resolving and dealing with customer escalations and support Call Center Manager leading a team of agents who strive to provide first level customer services to our customers in regard to our products and services provided, order processing, billing and technical inquiries and problem...

**Job Title and Description**: We are looking for a Billing Agent to join our team at Axia Health, the third party healthcare division of North York General Hospital, where we service the WSIB Specialty Programs. Interested applicants must have billing/general accounting experience, be well-versed in Quickbooks, as well as have excellent attention to detail,...

At Carry Telecom, we proudly demonstrate our commitment to innovation, leadership, and success, which comes from the collaborative efforts of our team. We pride ourselves on having a flat operating structure with an incredible entrepreneurial spirit. We have an excellent reputation for our unique culture and fun atmosphere. **Essential Duties and...

At Carry Telecom, we proudly demonstrate our commitment to innovation, leadership, and success, which comes from the collaborative efforts of our team. We pride ourselves on having a flat operating structure with an incredible entrepreneurial spirit. We have an excellent reputation for our unique culture and fun atmosphere. **Essential Duties and...

Job description **Call Centre Customer Service Representative** **Requirements and Responsibilities**: **Position Summary**: Manage large amounts of inbound and outbound calls in a timely manner. Process online orders and answer customer enquiries. **Essential Duties and Responsibilities**: - Achieve conversion and revenue targets on orders - Resolve...

Duties will include - Develop and maintain relationships with new and existing customers - Identify and pursue new business opportunities through market research, prospecting and social media - Conduct sales presentations and product demonstrations to potential clients - Collaborate with internal teams to ensure customer satisfaction and successful project...

**About us** We are innovative, supportive, customer-centric, and our goal is to help Canadians achieve financial security and freedom by providing them with mortgage solutions that fit their needs. We understand that managing finances can be overwhelming, especially when it comes to buying a home. We are here to simplify the process and guide our clients...

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...