Call Centre Agent

**Responsibilities**: Call Centre Setup and Operations: - Lead the setup of the call centre, ensuring all necessary infrastructure and systems are in place. - Develop and implement efficient processes and strategies to optimize call centre operations. - Manage a team of agents, providing guidance, support, and performance management to achieve targets. -...

Job description **Call Centre Customer Service Representative** **Requirements and Responsibilities**: **Position Summary**: Manage large amounts of inbound and outbound calls in a timely manner. Process online orders and answer customer enquiries. **Essential Duties and Responsibilities**: - Achieve conversion and revenue targets on orders - Resolve...

Seiden Health is a leader in Canada’s independent medical assessment field. For nearly four decades we have worked with the best assessors and biggest clients to provide the highest quality independent medical evaluations. Our focus on quality has resulted in consistent growth, allowing us to adapt and expand. There’s never been a better time to join or...

Seiden Health is a leader in Canada’s independent medical assessment field. For nearly four decades we have worked with the best assessors and biggest clients to provide the highest quality independent medical evaluations. Our focus on quality has resulted in consistent growth, allowing us to adapt and expand. There’s never been a better time to join or...

Job Summary: **Responsibilities**: - Answer incoming calls professionally and provide information about products and services - Make outbound calls to follow up with customers or leads - Utilize phone etiquette to ensure a positive customer experience - Conduct sales over the phone and meet sales targets - Perform data entry tasks accurately and...

**POSITION PURPOSE** Working within a World Class Call Centre environment, the Contact Centre Service Agent is responsible for servicing and maintaining all bookings, effectively handling changes, suspensions, cancellations received via various communication channels whilst maintaining a superior standard of customer service. A Contact Centre Service Agent...

Growth opportunities come in many different forms, and we encourage our employees to explore new roles, meet new teams and expand their skills within the business. The Travel Corporation is committed to hiring from within and fostering the career development of all employees who are inspired to grow with us. **POSITION PURPOSE** Working within a World...

**POSITION PURPOSE** Working within a World Class Call Centre environment, the Contact Centre Service Agent is responsible for servicing and maintaining all bookings, effectively handling changes, suspensions, cancellations received via various communication channels whilst maintaining a superior standard of customer service. A Contact Centre Service Agent...

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

**OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...

Approval Agency is an automotive finance company that focuses on providing customers across Ontario with a world-class virtual car purchasing experience. We provide one-on-one consultations to all of our clients to assist them in making the right financial decision while getting them into a vehicle that will suit their needs and desires. **What we...

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

Fast paced specialty cleaner looking for a Call Centre Customer Service Representative to work out of our **North York** facility. **Responsibilities**: - Manage large amount of inbound and outbound calls in timely manner - Identify clients needs, clarify information research every issue and provide solutions - Keep detailed records of conversations in our...

Fast paced specialty cleaner looking for a Call Centre Customer Service Representative to work out of our **North York** facility. **Responsibilities**: - Manage large amount of inbound and outbound calls in timely manner - Identify clients needs, clarify information research every issue and provide solutions - Keep detailed records of conversations in our...

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

**Call Center Supervisor** **Job Type**: In office, full-time Schedule: 8 AM -5 PM **Salary**: Based on experience **_Job Responsibilities: _** - Manages and oversees a team of call center agents - Motivates and supports agents through feedback and communication - Measures KPI’s like inbound calls, call waiting, and call abandonment - Managing inbound...

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

**Overview** **Duties** - Supervise and monitor call center agents, providing guidance and support to enhance their performance. (8-15 agents) - Listen and monitor calls for call quality. Analyze call center metrics and reports to identify trends, areas for improvement, and opportunities for training. - Communicate effectively with team members and Manager...

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

**Job description** Job Summary: **Responsibilities**: - Answer incoming calls professionally and provide information about products and services - Make outbound calls to follow up with customers or leads - Utilize phone etiquette to ensure a positive customer experience - Conduct sales over the phone and meet sales targets - Perform data entry tasks...