Call Center Manager

Job Summary: **Responsibilities**: - Manage and supervise a team of call center representatives - Develop and implement strategies to enhance productivity and customer sales - Analyze call center metrics to optimize performance and efficiency - Provide coaching, training, and feedback to team members - Handle escalated customer inquiries or complaints -...

Job Summary: **Responsibilities**: - Manage and supervise a team of call center representatives - Develop and implement strategies to enhance productivity and customer sales - Analyze call center metrics to optimize performance and efficiency - Provide coaching, training, and feedback to team members - Handle escalated customer inquiries or complaints -...

**Call Center Supervisor** **Job Type**: In office, full-time Schedule: 8 AM -5 PM **Salary**: Based on experience **_Job Responsibilities: _** - Manages and oversees a team of call center agents - Motivates and supports agents through feedback and communication - Measures KPI’s like inbound calls, call waiting, and call abandonment - Managing inbound...

Seiden Health is a leader in Canada’s independent medical assessment field. For nearly four decades we have worked with the best assessors and biggest clients to provide the highest quality independent medical evaluations. Our focus on quality has resulted in consistent growth, allowing us to adapt and expand. There’s never been a better time to join or...

Seiden Health is a leader in Canada’s independent medical assessment field. For nearly four decades we have worked with the best assessors and biggest clients to provide the highest quality independent medical evaluations. Our focus on quality has resulted in consistent growth, allowing us to adapt and expand. There’s never been a better time to join or...

**Overview** **Duties** - Supervise and monitor call center agents, providing guidance and support to enhance their performance. (8-15 agents) - Listen and monitor calls for call quality. Analyze call center metrics and reports to identify trends, areas for improvement, and opportunities for training. - Communicate effectively with team members and Manager...

**Job description** Job Summary: **Responsibilities**: - Answer incoming calls professionally and provide information about products and services - Make outbound calls to follow up with customers or leads - Utilize phone etiquette to ensure a positive customer experience - Conduct sales over the phone and meet sales targets - Perform data entry tasks...

**Working Title**:Call Center Operator, Part Time **Employment Status**: Part-Time **Starting Hourly Rate**: 18.00 **Address**:4001 Leslie St, North York ON M2K 1E1 **New Hire Schedule**:Open Availability/ Must be available for weekends/overnights/ mornings/evenings **Required**: Must have customer service experience Open Availability/ Must be...

Start Date: ASAP Status: Part Time Wage: $18/hr Schedule: As schedulded in shifts through-out the week: - Shift Timings: 6:00am - 2:00pm, 6:30am - 2:30pm, 7:30am - 3:30pm, 11:00am - 7:00pm, 2:00pm - 10pm, 3:00pm - 11:00pm Location: 4001 Leslie St,North York M2K 1E1 You might not know our name, but you know where we are. That’s because Compass Group...

**OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...

Herzing College has been a recognized leader in high quality, market-driven education programs for over 50 years. We currently offer programs in healthcare, business, legal studies, social media, 2D animation, and Web design and computer technology. Herzing trades is also a part of Herzing College and it specializes in trades such as network cabling, HVAC,...

**About Us**: Total Credit Recovery Limited (TCR) is the largest Canadian-owned receivables management company, servicing most major Canadian credit grantors. TCR is a progressive company in the financial sector, with over 350 employees in 4 offices across Canada. **Position Overview** We are currently seeking hard working, energetic, professional...

**About Us**: Total Credit Recovery Limited (TCR) is the largest Canadian-owned receivables management company, servicing most major Canadian credit grantors. TCR is a progressive company in the financial sector, with over 350 employees in 4 offices across Canada. **Position Overview** We are currently seeking hard working, energetic, professional...

Fast paced specialty cleaner looking for a Call Centre Customer Service Representative to work out of our North York facility. **Responsibilities**: - Manage large amount of inbound and outbound calls in timely manner - Identify clients needs, clarify information research every issue and provide solutions - Keep detailed records of conversations in our...

**About us** **4Seaons HVAC Solutions is the fastest-growing high-rise HVAC service provider in the GTA, with the highest customer ratings.** We are professional, agile, and innovative and aim to provide exceptional customer experience while committing to nurturing our growing team. Our work environment includes: - Modern office setting - Growth...

Note: All applicants are required to submit a 30 - 60 second video which tells us a little bit about yourself and your past experience. Here are the steps to do so: - Record the video as mentioned above **Overview** We are seeking a dedicated Inbound Financial Service Call Center Representative with great communication and fluent in English to join our...

**About Us**: Total Credit Recovery Limited (TCR) is the largest Canadian-owned receivables management company, servicing most major Canadian credit grantors. TCR is a progressive company in the financial sector, with over 350 employees in 4 offices across Canada. **Position Overview** We are currently seeking hard working, energetic, professional...

Total Credit Recovery Limited (TCR) is the largest Canadian-owned receivables management company, servicing most major Canadian credit grantors. TCR is a progressive company in the financial sector, with around 350 employees in 4 offices across Canada. **Position Overview** We are currently seeking hard working, energetic, professional individuals to work...

At Carry Telecom, we proudly demonstrate our commitment to innovation, leadership, and success, which comes from the collaborative efforts of our team. We pride ourselves on having a flat operating structure with an incredible entrepreneurial spirit. We have an excellent reputation for our unique culture and fun atmosphere. **Essential Duties and...

At Carry Telecom, we proudly demonstrate our commitment to innovation, leadership, and success, which comes from the collaborative efforts of our team. We pride ourselves on having a flat operating structure with an incredible entrepreneurial spirit. We have an excellent reputation for our unique culture and fun atmosphere. **Essential Duties and...