Client Service Coordinator

2 weeks ago

Victoria, Canada Bayshore HealthCare Full time

Bayshore is looking for a Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments.

If your calling is to be the “difference” by providing outstanding customer service, than a Career with Bayshore is the Perfect Fit for YOU

As a Client Service Coordinator you will assess client service needs in consultation with the Supervisor; schedule licensed and unlicensed employees for care and service assignments such that there is an appropriate match between client's needs and the qualifications, skills and abilities of the field employee; promote consistency of caregiver assignments and coordination of services.
- What we offer our employees:

- Rewarding Careers- Highest industry wages for the critical work you do
- Company sponsored Benefits (health and dental) for you and your family
- Paid orientation and paid training
- Efficient work schedules
- Opportunities to grow in your career
- Easy Access to managers who listen and support the important work you do

Job Qualification

**Education**
Minimum - Secondary School Diploma along with completion of a related coursed such as Medical Terminology is preferred.

**Experience**
A minimum of two years related customer service experience, preferably in healthcare.

**Other Skills and Abilities**
Exceptional communication and interpersonal skills are required. Ability to work effectively independently and as part of a team. Demonstrated competency in keyboarding and
Windows scheduling software. Ability to operate all standard office equipment; proficiency in written and spoken English as well as French in Branch Offices that provide service to French speaking clients.

As Canada’s largest and best homecare company, join us as we continue our 50+ year tradition of supporting our Administrative staff to make “being the difference” a Career

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. At Bayshore all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two dose vaccine series or one dose of a single
- dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the official start date of hire. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.
- All Bayshore locations operate in accordance with all applicable Federal and Provincial Accessibility & Human Rights legislative requirements._

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