Service Desk Coordinator

7 months ago


North York, Canada Glass Repair Canada Full time

Glass Repair Canada is a leading provider of professional glass repair and replacement services. With a focus on quality craftsmanship and exceptional customer service, we strive to exceed our clients' expectations and deliver superior results. As an industry leader, we are dedicated to innovation, safety, and environmental sustainability in all aspects of our operations.

**Responsibilities**:

- Schedule appointments for glass repair and replacement services
- Coordinate with field technicians to ensure timely and efficient service delivery
- Communicate with customers to confirm appointments, provide updates, and address inquiries
- Maintain accurate records of service requests, appointments, and customer interactions
- Assist with dispatching technicians and optimizing route efficiency
- Handle customer complaints and escalations with professionalism and empathy
- Collaborate with internal teams to resolve issues and improve service quality
- Provide administrative support, including data entry, filing, and invoice processing
- Contribute to ongoing process improvements and system enhancements

**Requirements**:

- Previous experience in customer service, scheduling, or administrative role preferred
- Strong communication skills, both written and verbal
- Excellent organizational and time management abilities
- Proficiency in computer software and data entry
- Ability to work well under pressure and adapt to changing priorities
- Customer-focused mindset with a commitment to providing exceptional service
- Knowledge of glass repair industry or construction-related field is an asset
- High school diploma or equivalent qualification required

If you are a proactive and customer-oriented individual looking to take the next step in your career, we want to hear from you Glass Repair Canada offers a supportive work environment, competitive compensation, and opportunities for professional growth. Join us in our mission to provide quality glass repair solutions and unparalleled service to our clients.

To apply, please submit your resume and cover letter outlining your relevant experience and why you're interested in joining Glass Repair Canada. We look forward to welcoming you to our team

**Salary**: $22.35 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- IT support: 1 year (preferred)

Licence/Certification:

- CompTIA A+ (preferred)

Ability to Commute:

- North York, ON M5M 4N6 (required)

Ability to Relocate:

- North York, ON M5M 4N6: Relocate before starting work (required)

Work Location: In person



  • North York, Canada LIV North Full time

    Job description LIV North, a national provider of professional consulting and management services in Fitness and Wellness, has an opening for a Fitness Front Desk Coordinator at The Prosserman JCC located in North York, which will ultimately serve approximately 6000 members. The JCC’s Vision & Purpose: At our core, we believe in inspiring people to live...

  • Service Desk Agent

    9 months ago


    North York, Canada Nuspark Inc. Full time

    We are seeking a Service Desk Agent with a strong technical background in automation, electrical, or mechanical engineering, complemented by excellent interpersonal skills and a proactive approach. If you're ready to make a significant impact in a role where precision and care go hand in hand, Read on! **Why Join Rychiger Canada O/A Nuspark?** Rychiger...

  • Client Care

    8 months ago


    North York, Canada HearCanada Full time

    **Overview**: We are seeking a skilled and compassionate **permanent full-time Client Care Coordinator in East Toronto, ON.** **Duties**: - Greet clients at the front-desk - Answer phones, perform call backs - Maintain file documentation and electronic documents for client files - Process payments - Assist with clinic marketing **Experience**: - Previous...


  • North York, Canada Arisoft Inc Full time

    **IT Service Desk Analyst** **Location: Remote for now eventually Hybrid North York** L1 English Technical Support (Voice + Non-Voice) requirement. - Gather the required information necessary in order to best handle customer technical inquiries - Provide detailed documentation in call logging system - Receive and handle customer problem escalations -...

  • Service Desk Analyst

    7 months ago


    North York, Canada Compugen Inc Full time

    **Job Title** - Service Desk Analyst **Vacancy No** - VN6507 **Work Location** - North York, ON **Job Details** **Position**: Service Desk Analyst**Location**: North York, Ontario **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and...


  • North York, Canada Arisoft Inc Full time

    **IT Service Desk Analyst** **Location: Remote for now eventually Hybrid North York** L1 English Technical Support (Voice + Non-Voice) requirement. - Gather the required information necessary in order to best handle customer technical inquiries - Provide detailed documentation in call logging system - Receive and handle customer problem escalations -...

  • Service Desk Analyst

    7 months ago


    North York, Canada Greenwin Corp. Full time

    **What you’ll get to do**: - Enters, assigns and tracks service requests in the on-line work-order system. Refers service issues to IT management. - Provides technical support and solves the basic and more advanced routine user hardware and software problems or questions including desktop computer hardware and software and enterprise system software -...

  • Front Desk Coordinator

    3 months ago


    North Bay, Ontario, Canada beBee Professionals Full time $30,000 - $40,000

    beBee Professionals is seeking a skilled Front Desk Coordinator to join our team in North Bay, Canada. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key Responsibilities:Provide exceptional...

  • Front Desk Coordinator

    3 months ago


    North Vancouver, British Columbia, Canada beBee Professionals Full time $30,000 - $40,000

    We are seeking a highly organized and detail-oriented Front Desk Coordinator to provide exceptional customer service and administrative support to our team at beBee Professionals.Key Responsibilities:Manage incoming calls, greet visitors, and provide a positive first impression of our company.Schedule appointments, manage office calendars, and perform...

  • Order Desk Clerk

    7 months ago


    North York, Canada GH Renovations Inc. Full time

    **GH Renovations Inc**. is a rapidly growing company in the home renovation space and is looking to add an experience order desk associate. **Responsibilities**: - Responsible for processing, coordinating, and communicating work order form quote to closing - Providing superior customer service by promptly responding to inbound inquiries, questions, and...

  • Order Desk Clerk

    5 days ago


    North York, Canada GH Renovations Inc. Full time

    **GH Renovations Inc**. is a rapidly growing company in the home renovation space and is looking to add an experience order desk associate. **Responsibilities**: - Responsible for processing, coordinating, and communicating work order form quote to closing - Providing superior customer service by promptly responding to inbound inquiries, questions, and...


  • North York, Canada Barbeque Pro Inc. Full time

    **Come Work For Barbeque Pro!** Are you hard-working, self-motivated and looking for an opportunity to make a difference? If so, we want you! We are searching for a Service Parts Coordinator to join our amazing team at Barbeque Pro Inc. Barbeque Pro Inc. is a proven industry innovator who values teamwork and those that go the extra mile to get the job...


  • North York, Canada Prosserman Jewish Community Centre Full time

    FITNESS DESK ASSOCIATE **Job Type**: Full Time Position, Tuesday to Friday 2pm to 10pm, Saturday 12pm-8pm Location: Prosserman JCC 4588 Bathurst Street, North York ON (Bathurst/Sheppard Area) Salary range: $43,000 - $48,000.00 depending on experience Are you our Fitness Desk Associate? Join our team as a Fitness Desk Associate (FDA) and become the...


  • North Bay, Canada ThinkOn Full time

    **ThinkOn Inc: Where Data Thrives** **This position is based in North Bay, Ontario.** This role requires availability to work in the night shift and on-call. The shift will be determined by the manager. **Purpose of Role** The Service Desk Analyst will act as the single point of contact for all incidents and services being provided to our customers. This...

  • Checking Desk Lead

    3 months ago


    North York, Canada CENTURA TILE Full time

    **Job Summary** **Duties** Double-check orders to ensure accuracy before they are processed and shipped. Greet customers and assist with inquiries in a friendly and professional manner. Answer calls from the order desk, providing information on order statuses, product availability, and general support. Distribute pick tickets to the warehouse picking...


  • North York, Canada Ventaco Inc. Full time

    **Full - **Greeting Visitors**: First impressions count, so a friendly and professional demeanor is crucial. You’re often the first point of contact, so welcoming guests warmly sets the tone for their visit. - **Managing Calls**: Answering and directing phone calls efficiently is a big part of the job. It involves screening calls, taking messages, and...


  • North York, Canada MR. MOTOR INC Full time

    **Overview**: **Duties**: - Greet and welcome guests as they arrive - Check-in and check-out guests efficiently - Handle guest inquiries and provide information about hotel services - Assist guests with reservations and booking - Manage phone systems and direct calls appropriately - Process payments and maintain guest accounts - Address guest concerns and...


  • North York, Canada Ventaco Inc. Full time

    **Full - **Greeting Visitors**: First impressions count, so a friendly and professional demeanor is crucial. You’re often the first point of contact, so welcoming guests warmly sets the tone for their visit. - **Managing Calls**: Answering and directing phone calls efficiently is a big part of the job. It involves screening calls, taking messages, and...


  • North York, Canada Apogee IT Services Canada Full time

    **IT PROFESSIONAL SERVICES/HELP DESK TECHNICIAN, Level 3** - Apogee IT Services, Toronto, ON Complete IT service isn’t just about technology. It means we show up on time. We do what we say we’re going to do. We finish what we start. We say please and thank you. Our core values are centred around doing business the right way. Apogee IT Services has a...


  • North York, Canada Philosophy of Beauty Full time

    This position is an integral part of the clinic’s overall daily activities. The receptionist is responsible for all formal interactions with the patient, as well as for the general success of the business-client relationship. This lead position requires a good practical knowledge of customer service models used in the service industry, along with an...