Service Desk Analyst

**IT Service Desk Analyst** **Location: Remote for now eventually Hybrid North York** L1 English Technical Support (Voice + Non-Voice) requirement. - Gather the required information necessary in order to best handle customer technical inquiries - Provide detailed documentation in call logging system - Receive and handle customer problem escalations -...

**What you’ll get to do**: - Enters, assigns and tracks service requests in the on-line work-order system. Refers service issues to IT management. - Provides technical support and solves the basic and more advanced routine user hardware and software problems or questions including desktop computer hardware and software and enterprise system software -...

Position DescriptionPurpose of the Job:This role focuses on keeping clients satisfied with the IT services through managing service desk team day to day operations, ensure tickets are resolved and closed in a timely manner, tracking service metrics, and helping lead the professionals responsible for

**About Insurance Bureau of Canada** Insurance Bureau of Canada (IBC) is the national industry association representing Canada's private home, auto and business insurers. Its member companies make up the vast majority of the property and casualty (P&C) insurance market in Canada. For more than 50 years, IBC has worked with governments across the country to...

Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 30 hours per week - Education: - Expérience: - **Education**: - No degree, certificate or diploma - ** Work setting**: - Consulting firm - ** Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users...

**Lycée Français de Toronto** The Lycée Français de Toronto is an educational institution for students from Pre-K to Terminale (Pre K- Gr 12), offering a French Ministry of Education program up to the French Baccalauréat, with the American international option. It is part of a network of over 500 French schools worldwide, affiliated with the Agence...

We are seeking a Service Desk Agent with a strong technical background in automation, electrical, or mechanical engineering, complemented by excellent interpersonal skills and a proactive approach. If you're ready to make a significant impact in a role where precision and care go hand in hand, Read on! **Why Join Rychiger Canada O/A Nuspark?** Rychiger...

**About us** Techify is hiring a talented and motivated Manager - Service Desk who is a motivated “problem solver” and “ticket closer” to join our fast growing and dynamic team. You will solve complex issues and create and deliver an exceptional customer experience through a team of remote IT Support professionals. **Who We Are**: Techify saves...

As part of the Service Desk team, the Service Desk Analyst will be the first-point of contact for ICAT end-user support across the organization using Incident Management and Request Fulfilment processes supporting our standard suite of software, hardware, telephone, and mobile services.The primary goal of this role is to provide an exceptional technical...

**Overview**: **Duties**: - Greet and welcome guests as they arrive - Check-in and check-out guests efficiently - Handle guest inquiries and provide information about hotel services - Assist guests with reservations and booking - Manage phone systems and direct calls appropriately - Process payments and maintain guest accounts - Address guest concerns and...

'''Overview''' We are seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing excellent customer service and ensuring smooth operations. If you have strong organizational skills and enjoy interacting with people, we would love to hear from...

**kaydental** is looking for a full-time **Front Desk Receptionist** to join our team in **North York, ON**. **Job Summary**: The Receptionist is responsible for the daily operations of the front desk, including greeting patients, checking patients in/out, answering phones, collecting fees, managing the appointment schedule and other related...

**GH Renovations Inc**. is a rapidly growing company in the home renovation space and is looking to add an experience order desk associate. **Responsibilities**: - Responsible for processing, coordinating, and communicating work order form quote to closing - Providing superior customer service by promptly responding to inbound inquiries, questions, and...

Pathway Communications, a leader in Managed IT and Technical Service Desk solutions, is seeking highly competent and experienced English and bilingual Business Desk Representatives to join its growing team in Markham, Ontario, and Montreal. If you want a role which will equip you with the knowledge and skills to take on greater responsibilities and if you...

**IT PROFESSIONAL SERVICES/HELP DESK TECHNICIAN, Level 3** - Apogee IT Services, Toronto, ON Complete IT service isn’t just about technology. It means we show up on time. We do what we say we’re going to do. We finish what we start. We say please and thank you. Our core values are centred around doing business the right way. Apogee IT Services has a...

YuJa is looking for a passionate individual to play the role to join our Internal Operations Team to play the role of an IT Operations Analyst within our Toronto office. Our team is passionate, excited about growth opportunities, and very creative. We are looking for people who are like-minded in vision and can also contribute to the diverse thinking our...

**IT PROFESSIONAL SERVICES/HELP DESK TECHNICIAN, Level 3** - Apogee IT Services, Toronto, ON Complete IT service isn’t just about technology. It means we show up on time. We do what we say we’re going to do. We finish what we start. We say please and thank you. Our core values are centred around doing business the right way. Apogee IT Services has a...

**About Us**: School In The Pool is dedicated to providing a safe and enjoyable swimming experience for all ages. We are seeking a motivated and experienced Sales/Front Desk Associate to join our team. **Key Responsibilities**: - Sell swim packages and consistently meet daily, weekly, and monthly sales quotas. - Provide exceptional customer service to...

Revolution Physio Inc. ("RP") is a full-service rehabilitation physiotherapy clinic associated with the medical practices of seven orthopaedic surgeons. We have built a new integrated facility close to North York General Hospital (NYGH) that includes the medical practices of seven orthopaedic surgeons, a physiatrist and 8,000 sq feet of physio clinic space....

**Receptionist Job Summary** **Receptionist Duties and Responsibilities** - Answer phone inquiries and provide basic company information - Confirm appointments with clients and provide necessary information - Monitor front desk and comply with all security procedures for visitors - Maintain accurate and up-to-date records of appointments and client...