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Order Desk Clerk

4 months ago

North York, Canada GH Renovations Inc. Full time

**GH Renovations Inc**. is a rapidly growing company in the home renovation space and is looking to add an experience order desk associate.

**Responsibilities**:

- Responsible for processing, coordinating, and communicating work order form quote to closing
- Providing superior customer service by promptly responding to inbound inquiries, questions, and information requests.
- Act as the primary point of contact for customer and subcontractor support
- Process orders accurately and quickly as per the customer or as directed by Project manger
- Provide superior customer service on the phone and for in-office visits, maintaining a friendly and professional demeanor at all times.
- Complete other tasks as required

**Skills/Requirements**
- Minimum **2 years’** Order Desk or customer service experience.
- Proven ability to provide exceptional customer service both on the phone and in person.
- Superior English both verbal and written.
- Strong computer skills, proficient in Word and Excel. Experience working Work Order Entry Software is considered a strong asset.
- Must be extremely organized and be comfortable juggling a multitude of tasks at the same time.
- Works well individually and as part of a team.
- Must be punctual and reliable.

**Job Types**: Full-time, Casual

**Salary**: $40,000.00-$50,000.00 per year

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- North York, ON M9M 2Y3: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 2 years (required)

Work Location: In person