Court Case Coordinator

1 month ago

Calgary, Canada FearIsNotLove Full time

Neglect, violence and abuse are life-altering, terrorizing behaviors.

This is why we became FearIsNotLove. These four words capture perhaps the most important thing you need to know about us. It’s who we are. And it’s what we stand for. We believe that every human has the right to live free of fearand feel safe, respected, supported and loved.
Our goal is to help people to have violence-free lives, to live without fear, and get to the ultimate outcome - love. It’s what we all want and need.
We are looking for people who want to be part of changing the conversation about domestic violence and abuse. We have evolved from our beginnings as the Calgary Women’s Emergency Shelter.
FearIsNotLove creates safe spaces. We listen, we support, we encourage and we are judgement-free. We are relentless in our commitment to our clients, our communities and each other. We believe change is possible.
At our core is an uncompromising commitment to our team of talented people who believe in our mission. We believe that when people feel empowered and safe, they are able to move forward with the best decisions for them and their family.

The Court Case Coordinator’s focus is to support clients who are experiencing family violence and abuse with information about the court process and resources that they can access to support in the decision-making process.The Court Case Coordinator will prepare clients for court by outlining the court process and what to expect. The Court Case Coordinator will provide support, assistance, and information in understanding and completing an order, the procedure for filing an order and safety planning for attending court. If scheduling permits the Court Case Coordinator may accompany clients to court. After court, the Court Case Coordinator, will debrief the court outcomes and next steps.
As a Court Case Coordinator, you will not only act on behalf of your client, but in your role, you will contribute to your team by consulting and working with staff and volunteers to facilitate the integration of all programs which clients may participate in, including child support, community, and other programs.

**WHAT YOU’LL BE DOING**

As a Court Case Coordinator, you will:

- Establishes and maintains a client caseload with the focus on client direct and indirect hours, and frequency of contact. The client caseload consists of clients who have contacted the Family Violence and Abuse Helpline, resided at the Emergency Shelter, or have accessed a FearIsNotLove Programs.
- Provides information on court services that are available to clients and information about the services. Explores options available to the clients to assist the clients in their decision-making process. Provides information to clients respecting specific orders to further the client’s knowledge and understanding of the order, provides support and assistance in completing an order and the process to file an order.
- Prepares the clients for court by providing information on court processes and how to navigate the court system. The ability to analyze situations in guiding safety plans for court that supports the clients’ safety and the safety of others
- Court accompaniment may be provided if scheduling permits. The Court Case Coordinator, will debrief with client the court outcomes and next steps.
- Consults with the clients respecting engagement of other professionals to further support the clients with family violence and abuse. Initiates referrals.
- Completes and submits all client feedback surveys in a timely manner. Ensures the funding requirements are met and submitted in a timely and accurate manner.
- Attend the Community Services Counselling and Court Program team meetings, supervisions, and case consultations.
- Other related duties as assigned.

**WHAT YOU BRING TO OUR MISSION**
- Bachelor of Arts Criminology and Justice Studies. An equivalent combination of education and experience with Court systems may be considered.
- Experience and knowledge of the Court Systems.
- Knowledge and experience working with family violence and abuse.
- Effective oral and written communication skills and presentation skills.
- Able to plan, organize, and prioritize responsibilities to meet deadlines. Can effectively manage multiple tasks and varying workloads.
- Knowledge and awareness of culturally sensitive client needs and resource availability.
- The ability to analyze situations in guiding safety plans that supports the client’s safety and the safety of others in court.
- Strong knowledge and linkage to external services and systems that are available to the clients.
- Must be discreet and maintain confidentiality to safeguard the security of the clients.
- Ability to work together in a team setting by being positive, professional and approachable Ability to maintain a calm manner, deploy critical thinking strategies in unpredictable circumstances and respond effectively.
- Demonstrated effective and engaging interpersonal s

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