Store Manager Cafe Manager
7 months ago
nutbar is a superfood cafe that puts the world’s most nutrient-rich, 100% organic foods in the spotlight. We are a young and growing company, soon to open our 4th location at Adelaide and Brant. Our Store Managers are essential to the seamless operations of the cafe and our company as a whole. We are excited to find the right person who is interested in taking our business to the next level and growing with us
Consider Joining Our Team if you;
- Have experience managing teams in a cafe or restaurant setting and has a fundamental understanding of restaurant or cafe operations
- Are a natural leader, able to manage, engage and inspire a team
- Take initiative, can multitask, is hyper-organized, positive, and hardworking
- Are passionate about healthy, whole, organic foods
- Champion and model exceptional customer experience and has an innate ability to problem solve on the go
- Able to work varied hours/days and is willing to be on call during all hours of operation.
**Roles + Responsibilities**
Front Line Service:
- Model and deliver impeccable product and customer service working alongside your team
- Overseeing day-to-day store operations while addressing customer inquiries
- Maintain Fluency and knowledge of all nutbar menu, operations, policies, and procedures
- Is the role model for the nutbar experience
- Coordinate successful executions of catering orders and/or special request
**Operational Excellence**
- Partner with Head of Operations to align vision through to store operations
- Continually monitor, drive and maximize in-store retail sales performance
- Manage store staff schedules to maximize efficiency and customer experience
- Effectively manage inventory and oversee organized storage and inventory systems
- Manage facility cleanliness and Health + Safety standards
- Complete weekly and monthly reports (labor, expenses, sales, etc) and advise of changes, adjustments, and corrections
- Actively maintain best practices and documentation
- Ensure service schedules are completed on-time and not missed. Is first point of contact for routine maintenance + service
- Identify and quickly resolve issues with processes, equipment and people
- Continually and consistently deliver on food standards and actively execute food spot checks
**Team Management**
- Develop and iterate store team hiring process, lead onboarding, training programs, and legal/governance requirement
- Establish communication rhythm and format that allow people to give and receive feedback (regular check-ins, formal staff performance reviews)
- Provide oversight, mentoring, direction and monitor execution of team as they evolve
- Know and live the company values through inspirational leadership and leading by example
**Leadership**
- Engage in mindful + meaningful conversations when they need to happen
- Know and live the company values through inspirational leadership and leading by example
- Stick to process, communication, commitments & budget on what has been agreed upon
- Uncover opportunities for growth, improvement or efficiency
**What we are offering**:
- Highly competitive yearly salary + benefits after 1 year
- Signing bonus of $3,500* (pending completion of a 3 month probationary period)
- Tipouts
- Monthly Bonus of $300 if targets are met
- Discount on food + drink
**Job Type**: Permanent
**Salary**: From $48,000.00 per year
**Benefits**:
- Casual dress
- Discounted or free food
- Paid time off
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Signing bonus
- Tips
Application question(s):
- Are you located in Toronto, Ontario?
**Experience**:
- Food management: 3 years (preferred)
- Customer service: 3 years (preferred)
Work Location: In person
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