Cafe Manager

7 months ago


Toronto, Canada Pilot Coffee Full time

At Pilot, we work with an incredible team who are passionate about coffee and equally committed to quality. To achieve our full potential, we foster an environment where everyone feels included, heard and appreciated. Our values of quality, innovation and relationships enable us to provide exceptional service and lie at the heart of everything we do._

**Position**:Cafe Manager

**Location**:Union Station

**Starting Pay**: $46, 000 per annum

We're currently looking for a full-time Cafe Manager to lead our team at our Union Station cafe. We are seeking leaders who can oversee the nuances of their individual location while consistently upholding Pilots standards in Customer Experience, Quality and Innovation. You must notice the small details and be able to think of big picture ideas to help contribute to the success of our cafe teams. You must be confident leading a team, and effectively be able to give feedback, coach and delegate, while simultaneously promoting autonomy and high team morale.

Primary Duties & Responsibilities
- Create monthly cafe schedules and approve any changes;
- Complete weekly sales reports and waste reports;
- Support, demonstrate and ensure proper cafe policies and procedures are followed by all staff, including attendance, health and safety policies, product standards and customer service;
- Maintain accurate records of product waste;
- Submit bi-weekly payroll reports and make any corrections necessary; calculate e-tips;
- Keep POS systems up to date;
- Assist with recruiting and onboarding new staff, including bar training;
- Regular and ongoing training for supervisors and new staff including performance reviews;
- Offer strategic input or suggestions as to how to increase store profitability and efficiency;
- Assist with performance management and terminations of direct reports;
- Maintain coffee knowledge on current offerings and confidently and accurately communicate product knowledge to staff and customers;
- Being on-call to staff and supervisors for any issues that may arise;
- Recognize staff for outstanding customer service and teamwork via the company’s PoP Appreciation Awards;
- An understanding of and commitment to the mission and values of Pilot Coffee Roasters;
- All other reasonable duties assigned by the company.

**Qualifications**:

- Experience as a professional Barista is required, preferably in the specialty coffee industry
- Demonstrated supervisory or leadership experience is preferred
- Strong customer service experience is required
- Experience with POS systems, printers, and other professional cafe equipment is required
- Post-secondary education - business degree, hospitality certificate, or equivalent is preferred
- Proficient computer skills including experience with iOS and Google Suite is required
- Previous experience with employee hiring, on boarding and training is preferred
- Possession of a Food Handler’s Certificate is preferred

DIVERSITY, INCLUSION + COMPANY PROFILE

RECENT ACCOLADES
- _Growth 500, Canada's Fastest Growing Companies 2019_
- _RGD In-House Design Awards 2019, Award of Merit for Branding and Packaging_
- _Great Place to Work Certified 2019, and recognized on the following sub-lists; Best Workplaces for Inclusion, Best Workplaces for Millennials, Best Workplaces Managed by Women, Best Workplaces in Manufacturing, Best Workplaces in Ontario, and Best Workplaces for Women._
- Please note that we will only be contacting applicants who have been selected to move forward in the interview process. No recruitment agencies please._


  • Cafe Assistant

    4 months ago


    Toronto, Canada Riverdale Perk Cafe Full time

    Celebrating 20 years, the Riverdale Perk Cafe is a local meeting place, a community hub and a destination for quality coffee, fresh food and a bustling yet cozy atmosphere. Job Summary: We are seeking a reliable and friendly experienced Lead Cafe Assistant to join our team. As a Lead Cafe Assistant, you will play a crucial role in ensuring the smooth...

  • Cafe Manager

    2 months ago


    Toronto, Canada Downtown Cafe Full time

    **Job Overview** **Duties** - Supervise and train café staff to deliver outstanding customer service and hospitality. - Ensure adherence to health and safety regulations. - Manage daily operations, including inventory control, ordering supplies, and maintaining the cafe and equipment. - Handle cash transactions accurately using the POS system. - Create...

  • Cafe Floor Leader

    3 months ago


    Toronto, Canada Picnic Cafe Full time

    **Position**: Floor Leader at Picnic Cafe **Location**: Evergreen Brick Works, 550 Bayview Avenue, Toronto, ON, M4W-3X8 **About Us**: Picnic Cafe, situated in the serene Evergreen Brick Works, is on the lookout for an experienced and motivated Floor Leader to join our team. We are a vibrant café that values not only exceptional service but also expertise in...


  • Toronto, Canada Hard Rock Cafe Full time

    **Job description** ***: The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. **PRIMARY RESPONSIBILITIES**: - Demonstrate...


  • Toronto, Canada MeeT You Cafe Full time

    Assist the Owner in the day-to-day management of the cafe. - Front line role responsibilities: Cashier, Make drinks, Kitchen prep, Catering. - Schedule staff working hours, and hire and train employees. - Track and produce reports on weekly inventories, sales revenue, labor, and food cost. - Ensure food service and quality control. - Communicate positively...

  • Cafe Manager

    3 months ago


    Toronto, Canada Mos Mos Coffee Full time

    **About us** Mos Mos Coffee is a small business in Toronto, ON. We are professional, customer-centric, creative, and our goal is to brew the perfect cup of coffee while serving a range of coffee and espresso drinks and specialty chai lattes. Mos Mos is the new generation coffee experience. Created in 2014 in Toronto, the Mos Mos view is simple - Coffee may...


  • Toronto, Canada Fluffy Fluffy Dessert Cafe Full time

    *Job Posting: Cafe Assistant/All Rounder at FF* *Job Summary:* *Responsibilities:* - Provide warm greetings and professional, friendly interactions with all customers. - Accurately operate the POS system, taking and processing orders efficiently. - Prepare and serve a variety of food and beverages, maintaining high quality and taste standards. - Keep the...

  • Experienced Barista

    1 month ago


    Toronto, Canada Chloe Cafe Full time

    Position Details:Job Level: Manager - First/Mid-levelJob Category: Catering, Cooking and Food ServiceJob Type: Permanent (Full Time)Remote Work: On-Site / No RemoteCompensation: Paid - Salary NegotiableStart of Work Term: ASAPEnd of Work Term: Open-endedRequired Attachments: Resume, Cover LetterNumber of Open Positions: 1 Initial Responsibilities:Spearhead...

  • Culinary Expert

    4 weeks ago


    Toronto, Ontario, Canada Cafe Landwer Full time

    At Cafe Landwer, we're driven by our people and strive for personal growth while treating each other with respect. Our global team is dedicated to creating remarkable experiences for guests through genuine service.We believe in recognizing familiar faces, warmly welcoming new ones, and treating everyone with respect and kindness. Whether you're part of our...


  • Toronto, Ontario, Canada Cafe Landwer Full time

    Cafe Landwer is a renowned culinary destination in Toronto's Financial District, offering an oasis of comfort and style amidst the city's vibrant energy. As one of the busiest Landwer locations in Canada, we maintain the highest standards in every aspect of our operations.About UsWe believe that life is richer when we truly connect with people and the world...


  • Toronto, Ontario, Canada Fitzrovia Full time

    About the Role:We are seeking a seasoned Cafe Manager to oversee the day-to-day operations of our in-house Cafe Bar, No. 10 Dean.This role involves managing a team of Baristas, ensuring exceptional customer service, and driving profitability through innovative strategies.The ideal candidate will possess strong leadership skills, excellent communication...


  • Toronto, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...


  • Toronto, Canada Hard Rock Cafe Full time

    **Job description** *** This person will be managing the Retail daily operations while ensuring that the business is maximizing its potential. He/she will be responsible for the buying process, daily activities and tasks, Retail inventories, financial results of the department as well as developing and retaining the Retail Team. **PRIMARY...

  • Bakery Manager

    2 weeks ago


    Toronto, Canada Cafe Landwer Full time

    **Bready Cafe is hiring experienced bakers for our North York location.** **Job includes** preparing, proofing, baking and packaging for Bready Cafe. Job does not include kitchen service! 2 year of baking experience is needed. **Work Remotely** - No Pay: $19.00-$21.00 per hour Additional pay: - Overtime pay - Tips **Benefits**: - Extended health...

  • Lead Cafe Specialist

    4 weeks ago


    Toronto, Ontario, Canada Fitzrovia Full time

    About UsFitzrovia is a dynamic luxury real estate and hospitality company that prides itself on delivering exceptional experiences to its residents and guests.Salary Range: $60,000 - $80,000 per annumJob DescriptionWe are seeking an experienced Cafe Manager to oversee the day-to-day operations of our in-house cafe bar at 10 Dean. As a key member of our...

  • Cafe Supervisor

    3 months ago


    Toronto, Canada Pilot Coffee Corp. Full time

    _At Pilot, we work with an incredible team who are passionate about coffee and equally committed to quality. To achieve our full potential, we foster an environment where everyone feels included, heard and appreciated. Our values of quality, innovation and relationships enable us to provide exceptional service and lies at the heart of everything we...


  • Toronto, Ontario, Canada Chloe Cafe Full time

    About Chloe Cafe">At Chloe Cafe, we are seeking an experienced and skilled coffee program manager to join our team. This is a challenging yet rewarding role that will allow you to utilize your passion for coffee and leadership skills.">Compensation">We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. In addition to a...

  • Restaurant Manager

    6 months ago


    Toronto, Canada Cafe Neon Full time

    Cafe Neon is looking for a positive, friendly, detail oriented manager to join our leadership team! Some responsibilities include: - Work alongside the Kitchen Manager to lead our teams in the pursuit of being totally of service to our customers, provide exceptional quality food and hand crafted beverages, and an overall experience that is inviting and...


  • Toronto, Canada Circles & Squares Bakery Cafe Full time

    Circles & Squares Bakery Cafe is looking for a leader to join our cafe team! This is an exciting opportunity to be a part of a growing business and team, as well as one of Toronto's most iconic bakeries! We are hiring for our East York location. **Responsibilities**: - Assisting in the day-to-day operations of the cafe with a goal to run at optimum...


  • Toronto, Ontario, Canada 7 West Cafe] Full time

    Company OverviewThe 7 West Cafe is a dynamic and welcoming establishment seeking an experienced Restaurant Operations Manager to oversee the smooth operation of our on-site restaurant.