Outbound Sales and Territory Manager

6 months ago

Richmond Hill, Canada Kepler Canada Full time

**Key Responsibilities**:

- Build and maintain long-term customer relationships, ensuring a high level of satisfaction and loyalty.
- Provide efficient and effective customer-based utilization services for equipment selection, sizing, quoting, selling, and ensuring professional installation as per customer requests.
- Manage inbound leads to accurately size, scope, and assess technical and physical replacement requirements.
- Consistently strive to achieve and, where possible, exceed monthly sales targets, contributing to the overall success and growth of the company. This goal should be approached with enthusiasm and a can-do attitude, recognizing that each team member's effort is vital to our collective success.
- Prepare and present pricing, proposals, and contracts; assist with project coordination and customer communication as needed.
- Maintain a CRM database for managing accounts, opportunities, and collecting customer information and market intelligence.
- Actively engage in canvassing and selling to both new and existing customers.
- Deliver outstanding customer service, underpinned by a thorough understanding of the company’s operating model.
- Address and resolve customer issues and concerns promptly and professionally.
- Provide financial KPIs around pricing and margins to ensure profitability and competitive positioning.
- Stay informed about market trends and competitor activities to adjust strategies accordingly.

**Qualifications**:

- Proven experience in sales, preferably in the HVAC industry.
- 1-5 years of sales experience or a customer facing role.
- Proven results on delivery of performance objectives and sales targets
- Strong relationship-building skills with a focus on long-term customer engagement.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in MS Office and CRM software.
- Ability to manage and analyze financial data related to sales and pricing.
- Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.

**What We Offer**:

- Competitive salary with performance-based bonuses.
- Opportunities for professional growth in a leading HVAC company.
- Supportive work environment focused on teamwork and customer satisfaction.

**Salary**: $70,000.00-$75,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

**Experience**:

- sales: 3 years (required)

Ability to Commute:

- Richmond Hill, ON L4B 1J4 (required)

Work Location: In person

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