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Administrative Support 9

4 months ago

Hamilton, Canada St. Joseph's Healthcare Hamilton Full time

**Position Details**:
**Posting #**: 27580
**Department**:Position Emission Tomography
**Employee Type**:Regular, Part Time
**If Temporary, Number of Weeks**:
**Union**:CUPE
**Openings Remaining**:1

**Schedule**:
**Work Days**: Monday to Friday, Weekends
**Time of Day**: Days
**Shift**: 7.5 hour
**This position may be scheduled at any of the following sites**: Charlton Campus (Hamilton Downtown)

**Application Dates**:
**Opening Date**: 04/04/24
**Closing Date**: 11/04/24 Applications must be received online by 12:00 midnight on the Closing Date

**Position Description**:
***

**QUALIFICATIONS**
- Grade 12 diploma, plus 2-year post-secondary diploma in medical office administration
- Minimum two-years’ experience providing administrative support in a busy clinical setting
- Basic skill level is required for MS Excel, Word and typing speed
- Intermediate skill level is required for spelling, medical spelling and medical terminology
- Clerical testing may be required as part of the selection process.
- Previous experience with transcription skills preferred
- Working knowledge of hospital patient processing systems and order placement
- A working history that supports good interpersonal relationships and demonstrated professional attitude and behavior
- Ability to communicate effectively and tactfully, both in person and by telephone
- Maintain excellent interpersonal relationships while handling multiple tasks, frequent interruptions and stressful situations
- Excellent organizational and problem-solving skills, with ability to set own priorities and work with mínimal supervision
- Previous experience in radiology department preferred
- Good work performance and attendance record is essential

**RESPONSIBILITIES**
- Coordinates patient scheduling, registration and order placement
- Provides administrative duties such as taking meeting minutes, and departmental stats
- Handles all telephone inquiries promptly, efficiently and courteously
- Sorts, proof-reads all requisitions to ensure that required clinical information is complete and appropriate approval signatures are provided
- Verifies and updates patient information, validates OHIP cards and fields customer service inquiries by telephone
- Maintains confidentiality and release of information in accordance with hospital policy
- Other duties as assigned by Manager

**WAGE RATE**
Hourly: $27.21... $28.41... $29.57 (plus 14% in lieu of benefits)
- St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the _Mission, Vision, and Core Values_ of SJHH._

**We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.**

**Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.