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Administrative Support Specialist

3 months ago


Hamilton, Ontario, Canada Hamilton Health Sciences Full time
Unit Overview
The Hamilton Health Sciences organization is dedicated to providing exceptional healthcare services.

Our specialized teams are committed to delivering quality care for patients of all ages, ensuring a supportive environment for families and caregivers.

Position Overview
As an integral member of the healthcare team, the Business Clerk is responsible for delivering clerical, administrative, and business support to patients, families, and healthcare providers.

This role encompasses a variety of functions, adhering to the established job description for Business Clerks.

Work Schedule
Days, evenings, nights, weekends, and holidays.
Qualifications
1. Completion of Grade 12 or equivalent
2. Graduation from a community college secretarial or office administration program, or equivalent experience in an office setting
3. Experience in an Emergency Department is preferred
4. Medical Terminology Certificate 1 and 2, or equivalent knowledge demonstrated through experience in a similar role, subject to testing
5. Proficient keyboarding skills at a minimum of 40 words per minute
6. Familiarity with Meditech, MS Exchange, and MS Word
7. Strong mathematical skills related to patient billing
8. Effective communication skills (both verbal and written), along with strong interpersonal and problem-solving abilities
9. Capacity to prioritize tasks and organize workload efficiently
10. Ability to collaborate effectively with various hospital departments
11. Understanding of the confidential nature of the position
12. Capability to sit for extended periods and perform repetitive tasks
13. Adaptability to work in a fast-paced and dynamic environment.

Important Note for External Applicants: Proof of full COVID-19 vaccination is required as a condition of employment.

Hamilton Health Sciences is committed to fostering a culture of safety for both patients and staff, guided by our Mission, Vision, Values, and Code of Conduct.

As a teaching hospital, all staff and physicians are expected to support the education of students and other learners.


To be considered for this opportunity, applicants must apply during the designated posting period. All internal applicants may apply online through the Careers website or by submitting a Competition Application Form. External applicants may ONLY apply via the Careers website.

Hamilton Health Sciences is an equal opportunity employer and will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code.

Hiring processes will be adjusted to remove barriers for those with disabilities, upon request. If any applicant requires accommodation during the application process, please reach out to the Human Resources Service Centre for assistance.

If specific accommodations are needed during the interview due to a disability, applicants should inform the hiring manager when scheduling the interview to ensure appropriate arrangements can be made.


This competition is open to all qualified applicants; however, qualified internal applicants will be prioritized. Past performance will be considered as part of the selection process.

For previous employees of Hamilton Health Sciences, please note that the circumstances surrounding an employee's exit will be taken into account prior to an offer of employment.

Proficiency in both official languages, French and English, is considered an asset.