Director of Human Resources

7 months ago

Markham, Canada Hilton Markham Suites Conference Centre & Spa Full time

This upscale, 500 room all-suite hotel with 45,000 sq ft of conference space is seeking a high energy, motivated individual to fill the role of **Director of Human Resources**. This position is a leadership team member and reports directly to the General Manager. The Director of Human Resource oversees the Human Resources Department for the hotel, and delivers in all aspects of the Human Resources functions and day-to-day operations of the Department. If you are passionate about hospitality - you are the person we are looking for

**Responsibilities and Duties**
- Provides guidance and counsel to managers and senior leaders pertaining to employee/labour relations, employment compliances, performance management, conflict and change management.
- Evaluates organizational needs, develops aligned human resource solutions and implements strategies in the areas of labour relations, compensation and benefits, recognition, administration, and employee wellness.
- Ensures policies and procedures are in adherence to legislative requirements.
- Oversees labour relations though the grievance, arbitration and mediation process; responds to all labour relations matters.
- Completes investigations and provides guidance on all corrective action matters.
- Takes an active leadership role in hotel Health and Safety initiatives, accident prevention and disability management, including actively participating on the JHSC.
- Coordinates and assists in the delivery of all training programs i.e., Orientation, Customer Service Training, Food Handlers Training, Smart Serve, Hilton Learning Series, etc.
- Ensures all Human Resources requirements are up to date as per the QA requirements.
- Prepares employment offer letters for all management hires.
- Administers disability management and WSIB claims, through return to work plans, accommodation, attendance management and injury/illness reporting.
- Oversees the on-boarding process. This includes altering, updating and changing on-boarding as sees fit, and set up and process all new hires.
- Processes and maintains confidential information and properly documents information for payroll purposes, i.e., new hires, personal information, wage/status changes and termination paperwork.
- Oversees and coordinates all employee engagement/recognition programs, i.e., monthly theme luncheons, staff BBQ, Holiday Gala, Service Awards, Champions of the Quarter, Manager and Employee of the Year, employee birthday letters, and Blue Energy.
- Responsible for managing the hotel’s benefits program, this includes benefit administration and leading the benefit contract renewal process.
- Provides support for leave of absences and return to work.
- Monitors and distributes employee’s probationary reviews list.
- Maintains and prepares monthly Employee Accident and Turnover reports.
- Oversees the coordination of co-op programs with schools and colleges.
- Attends and participates in the leadership meeting and management and employee. Functions representing Human Resources and the Hotel accordingly both on and off hotel property.
- Performs other tasks or projects as assigned by Management.

**Qualifications and Skills**
- University Degree/College Diploma in Human Resources.
- Minimum 5 years of experience as a Human Resources Management with a unionized hospitality environment.
- Previous experience working with Collective Agreements.
- Thorough knowledge of Employment legislation, Human Rights Code, Pay Equity Act, Occupational Health and Safety Act, AODA, Occupational Health & Safety Act, Workers Safety and Insurance Act.
- Excellent written, oral, presentation and interpersonal skills.
- Ability to multi task, probe, analyze, and problem solve issues.
- Must be detail oriented and be able to work with deadlines.
- Self-motivation, ability to motivate others and creativity in problem solving
- Working knowledge of Windows, MS word, MS Excel, MS Outlook, MS PowerPoint.
- Experience with ADP time and attendance and payroll systems an asset.

**Benefits**

Hilton Toronto/Markham Suites is an Equal Opportunity Employer and values diversity in the workplace. As such, all applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, or any other status or characteristics protected by the Human Rights Code.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, and the Human Rights Code, Hilton Toronto/Markham Suites will provide accommodations to applicants with disabilities through the recruitment, selection and/or assessment process upon request. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require.

We would like to thank all applicants for their interest, however, only those who are legally eligible to work in Canada will be considered and only those selected for an interview will

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