Front Desk Sales Associate
6 months ago
Overview:
We are seeking a reliable and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience from check-in to check-out. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
**Responsibilities**:
- Greet customers as they enter the store or over the phone and assist them with inquiries, purchases, and product recommendations.
- Provide excellent customer service by answering questions, resolving complaints, and addressing any concerns promptly and professionally
- Process transactions accurately and efficiently using our point-of-sale (POS) system
- Maintain a clean and organized front desk area, including displays and merchandise
- Assist in inventory management, including restocking shelves and performing regular stock checks
- Collaborate with team members to achieve sales targets and promote special offers or promotions
- Stay up-to-date on product knowledge and industry trends to provide informed advice to customers
**Requirements**:
- Must be a Reliable Person with strong communication skills (both verbal and written).
- Fluency in oral and written English, able to speak Chinese (Mandarin or Cantonese)
- Previous experience in retail sales or customer service related to electrical preferred.
- Strong communication and interpersonal skills
- Ability to multitask and work effectively in a fast-paced environment.
- Basic math skills and proficiency in using computer and POS systems.
**Salary**: $17.00 per hour
Day range:
- Monday to Friday
Flexible Language Requirement:
- French not required
Shift:
- 8 hour shift
**Education**:
- Secondary School (preferred)
**Experience**:
- sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Serving It Right (preferred)
Work Location: In person
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