Front Desk Administrator

5 months ago


Markham, Canada Markham CPA office Full time

**Major Responsibilities**
- Reception desk duties, greet and direct onsite guests and clients
- Answer, screen and forward all incoming calls and handling callers’ inquiries whenever possible
- Schedule and confirm appointments
- Build and maintain clients’ database; develop and implement operational processes and procedures to constantly improve documentation, risk control and process effectiveness
- Develop and implement organized filing systems
- Handle basic bookkeeping tasks

**Qualifications and Skills**
- Excellent English communication skills in both written and oral
- Good organizational and multi-tasking abilities
- Detail-oriented, organized, punctual and responsible with strong analytical skills
- Superior customer service skills, including excellent telephone manner
- Quick learner and team player; willing to take initiatives to solve on-going problems

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Front desk: 1 year (preferred)

**Language**:

- Mandarin and Cantonese (required)

Work Location: In person



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