Front Desk Administrator
7 months ago
**Major Responsibilities**
- Reception desk duties, greet and direct onsite guests and clients
- Answer, screen and forward all incoming calls and handling callers’ inquiries whenever possible
- Schedule and confirm appointments
- Build and maintain clients’ database; develop and implement operational processes and procedures to constantly improve documentation, risk control and process effectiveness
- Develop and implement organized filing systems
- Handle basic bookkeeping tasks
**Qualifications and Skills**
- Excellent English communication skills in both written and oral
- Good organizational and multi-tasking abilities
- Detail-oriented, organized, punctual and responsible with strong analytical skills
- Superior customer service skills, including excellent telephone manner
- Quick learner and team player; willing to take initiatives to solve on-going problems
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Front desk: 1 year (preferred)
**Language**:
- Mandarin and Cantonese (required)
Work Location: In person
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