Front Desk Administrator
7 months ago
Located in the heart of Markham, Prima Academy has been at the forefront of muscial creativity and learning for over 10 year. We are dedicated to nurturing talent, fostering appreciation, and providing a comprehensive music education for students of all ages.
**Position: Front Desk Office Administrator**
**Type: Full-Time & Part Time**
**Location: Markham**
The first **month** of employment will be considered a **probationary period**, during which the employee's performance will be closely monitored and reviewed. Following successful completion of the probationary period, the employee will be confirmed in their poition based on their performance and fit within our team.
**Responsibilities**:
- Greet and welcome students, parents, and visitors upon their arrival, ensuring they feel valued and assisted
- Manage phone calls and answering inquiries
- Oversee appointment scheduling for lesson bookings, studio rentals, and event reservations
- Maintain organized administrative records, including student enrolments, attendance, payments, and other related documentation
- Coordinate and communicate with instructors regarding class schedules, changes, and other necessary updates
- Create promotional materials, uncluding designing posters and flyers for school events
- Process tuition payments, issue recripts, and manage basic bookkeeping tasks
- Ensure that the front desk and lobby areas are tidy, organized, and conducive to a positive learning environment
**Qualifications**:
- Post-secondary school deploma or equivalent is required
- Hold **A background in design and arts, **as there will be occasional tasks related to graphic design
- Strong verbal and written communication skill **in both English and Madarine**:
- Previous experience in administrative roles, customer service, or relevant positions
- Proficiency with computer systems, including Microsoft Office Suite and scheduling software
- Ability to multitask and prioritize tasks effectively
Prima Academy is an equal opportunity employer. We celebtrate diversity and are committed to creating an inclusive environment for all employees. If you are a friendly and customer-focused individual with a passion for hospitality, we would love to hear from you.
**Job Types**: Full-time, Part-time
**Salary**: $16.50 per hour
**Benefits**:
- Casual dress
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Every Weekend
- Monday to Friday
Ability to commute/relocate:
- Markham, ON L3R 9T3: reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Administrative experience: 1 year (preferred)
- Front desk: 2 years (preferred)
**Language**:
- Mandarin (preferred)
Work Location: In person
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