Administrator, Office Services

6 months ago

Toronto, Canada Goodmans LLP Full time

Goodmans LLP is internationally recognized as one of Canada’s leading and most innovative law firms. We offer market leading expertise in M&A, corporate, securities and finance, private equity, real estate, tax, restructuring, litigation and other business-related specialties.

**What makes Goodmans a great place to work?** Knowing you are part of a team that will ensure you feel valued, connected and supported. We are committed to fostering a dynamic and engaging culture that values diversity, equity and inclusion. If you are looking for a challenging and rewarding opportunity, then this is the place for you. Join us and put yourself in good company

We are looking for a full-time **Administrator, Office Services**. As a key member of the Office Services team, you will be reporting to the Team Leader, Office Services. In this role, you will be responsible for executing a variety of administrative tasks in support of the Office Services Department. This position is suitable for a highly organized individual with a great sense of urgency and strong customer service skills. This position requires flexible hours to accommodate the firm’s needs.

**Scope of Responsibilities**:

- Process photocopying, scanning, printing and binding requests as per specifications of the assignment and prioritize jobs as needed; liaise with offsite printing partners
- Assist with in-firm printer troubleshooting and coordinating service calls with vendor
- Collect, sort, process and distribute outgoing and incoming mail
- Arrange local and international couriers including providing corresponding customs documentation; liaise with courier on behalf of firm member to trouble shoot any issues
- Provide in-firm delivery service; deliver incoming courier packages and facilitate internal delivery requests
- Provide emergency on-call support as needed
- In partnership with our Premises team, ensure all supply rooms and copiers are stocked and organized; deliver supplies to firm members upon request
- Liaise directly with firm members on requests and requirements, including but not limited to, collecting storage boxes, delivering items to court and making bank deposits
- Provide excellent customer service to both internal and external clients; operate in a fast paced environment while meeting multiple deadlines and maintaining consistent and high service standards
- Use time productively and follow established processes, best practices and service standards
- Provide assistance to others during absences as needed; including after-hours support to Premises, Client Services, Technology and Records Management
- Other duties as assigned

**Requirements**:

- A high school diploma or equivalency
- A designation is not required
- 1-3 years of relevant experience within a professional services environment
- Proficiency in role-specific software, including Rendezvous, Copitrak and NetDocs
- Discretion, confidentiality and attention to detail are essential
- A team player who takes initiative and works well independently
- Solid written & verbal communication skills
- Demonstrates excellent client service and ability to anticipate client needs

**We Offer**:

- A comprehensive benefits package, including: health and dental benefits; vision care; employee assistance program; life insurance; short and long-term disability; extended mental health benefits; a fitness allowance; and RSP matching program
- Competitive compensation and vacation package
- Continuing professional development opportunities
- Various social events and wellness activities throughout the year
- Business casual dress code
- A short walk from Union subway station and accessible from the path

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Vision care

Work Location: In person

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