Csr - Customer Service Representative
3 months ago
By joining our team as a Customer Service Representative, you become a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and can effectively manage a variety of situations on a day-to-day basis.
**Specific Responsibilities**:
- Receive incoming calls in a professional and courteous manner.
- Prioritize and coordinate the scheduling of services.
- Coordinate delays in schedule with customers and service technicians.
- Perform other duties as needed which may include cross-training in related positions.
- Training will be provided
**Job Requirements**:
- Positive Attitude
- Strong written and verbal communication skills.
- Detail-oriented with strong data entry skills.
- Team player who can work independently.
- Must be flexible to work various shifts including some weekends and or work from home shifts
**Benefits**: Health & Dental and RRSP Benefits package
Job Types**:Permant Part time Weekend Shifts**
Work Location: North York
**Job Types**: Full-time, Permanent
Work Location: In person
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