Customer Service Representative
7 days ago
**Fix Network is looking for a Customer Service Representative**:
Fix Network is looking for a new **Customer Service Representative** to join our team. The primary focus of the CSR shall be to provide excellent customer service by scheduling and meeting with clients for intake and delivery appointments.
The CSR will manage the Load Levelling process as vehicles are moved from drop off location to repair facility and back again. Under the direction of the National Director of Operations, the CSR’s main responsibilities are reviewing and noting damages and non related damage on customer vehicles, determine where the repairs should be completed within our Network of shops, arrange for towing, and provide updates on repair status. The CSR will work out of multiple locations and inspect the final repairs for quality.
**A Day in the Life of a Customer Service Representative***:
- Obligated to keep confidential any information pertaining to customers.
- Complies with all safety policies and procedures.
- Schedule and assign work to the appropriate repair facility.
- Receive Payments as required.
- Resolve customer complaints in a timely and efficient manner.
- Review final repairs for fit and finish.
- Maintain records of files Load Levelled.
- Update software programs.
- Gather information and provide updates to vendor partners.
- Collaborate with our Network partners and manage relationships.
- Driving company or customer vehicles may be required.
**To be successful in this role, you will need**:
- High School or equivalent (GED)
- At least 2 years previous customer service experience
- **Excellent driving record as well as a valid driver's license**:
- Excellent communication skills (verbal and written)
- Superior customer relation skills
- Demonstrated POS and MS Office proficiency (Outlook and Excel)
- Organizational skills
**Why Fix Network ?**:
In addition to joining a dynamic and highly motivated team in a flexible and constantly evolving work environment. You will have access to the following benefits:
- Employer's contribution to the **RRSP**:
- **Training and development**: Learning doesn't stop when you land a job. So we're committed to supporting you by investing in world-class training programs.
- **Medical insurance** for you and your family.
- Employer-provided materials.
Our story began in 1992 with the founding of Fix Auto Collision in Quebec, Canada. Fix Network is the fastest growing automotive aftermarket service provider in the world, with over 2,000 shops in 21 countries. As we expand our business footprint around the world, we are always looking for dynamic people to keep Fix Network in a leadership position. This is an exciting time for Fix Network and we need people with great adaptability to be part of our incredible team
**Experience**: Required
- 1 year(s): customer service representative experience, (for a body shop preferred)
-
Customer Service Representative
3 days ago
North York, Canada Abstract Management Group Full time**Abstract Management Group** is a well-renowned customer acquisition, customer support, and business development service provider across the **North York** area. We firmly believe that personalized client and customer interactions bring a world of possibilities, brand loyalty, increased sales revenue, and customer retention. Our Customer Service...
-
Customer Service Representative
7 days ago
North York, Canada Abstract Management Group Full time**Abstract Management Group** is a well-renowned customer acquisition, customer support, and business development service provider across the **North York** area. We firmly believe that personalized client and customer interactions bring a world of possibilities, brand loyalty, increased sales revenue, and customer retention. Our Customer Service...
-
Customer Service Representative
2 weeks ago
North York, Canada Good To Great Solutions Full timeAt Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...
-
Customer Service Representative
3 days ago
North York, Canada Good To Great Solutions Full timeAt Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...
-
Customer Service Representative
2 days ago
North York, Canada People Corporation Full timeWe are seeking a Customer Service Representative to join our BPA team in Wilson. **The Customer Service Representative will**: - Assist members in a courteous and professional manner to understand their individual benefits and entitlements. - Promptly redirect any unusual enquiries to the appropriate senior or management staff member. Understanding and...
-
Customer Service Representative
6 days ago
North York, Canada GFL Environmental Inc. Full timeGFL is looking to hire a Customer Service Representative to join our team based out of our Toronto office! The Customer Service Representative will assist in selling and promoting GFL’s solid services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner....
-
Customer Service Representative
6 days ago
North York, Canada Viscor Full timeCentrally located in Toronto, Canada, Viscor is a division of Leviton Manufacturing's Lighting Business Unit operating in Canada for over 70 years. We are actively seeking a talented Customer Service Representative with manufacturing industry experience We offer a supportive work environment, competitive salary, complete with benefits and opportunities for...
-
Customer Service Representative
7 days ago
North York, Canada National Seating & Mobility Full time**About NSM** National Seating & Mobility is Canada’s fastest-growing rehab equipment supplier, and we help improve our clients' lives by providing medical equipment solutions for seating and mobility. At NSM, we seek mission-driven team members that can exemplify our HEARTS values: Honour, Excellence, Accountability, Respect, Teamwork and Service....
-
Customer Service Representative
1 week ago
North York, Canada Imprint Plus Full timeImprint Plus is looking for a **Customer Service Representative** to join our team! We are a premium supplier of name badges and accessories with a focus on building branding programs so our clients can build meaningful connections with their guests and customers. Our industry is rebounding from COVID-19 and that means we are looking for friendly,...
-
Customer Service Representative
7 days ago
North York, Canada Shinhan Bank Canada Full timeShinhan Bank Canada is seeking to hire **two Customer Service Representatives** to advance our Bank’s market position, financial growth, and presence in the community. We are looking for **one full-time permanent** Customer Service Representative to join our dynamic team. **Duties and Responsibilities**: - Create a positive “First Impression” by...
-
Customer Service Representative
6 days ago
North York, Canada Solvere Services Ltd. Full time**Hours**:Monday to Friday: Between the hours of 8:00am and 8:00pm **Annual Salary**:$35,000.00 **Start Date**:Immediately **Location**:90 Sheppard Ave. East, North York, ON, M2N 3A1 **Customer Service/Administration Representative** We are searching for a customer service oriented and organized individual who just want to help make someone's day...
-
Customer Service Representative
19 hours ago
North York, Canada Handyman Connection of Etobicoke, ON Full time**Benefits**: - Bonus based on performance - Competitive salary - Paid time off - Training & development **Job Overview**: Handyman Connection is a fast-growing home improvement firm based in North York, Ontario. Our services span bathroom and kitchen renovations, basement remodels, exterior projects like fences and decks, and plumbing, electrical,...
-
Customer Service Representative
1 week ago
North York, Canada Fix Network Full time**Collision Repair Expert is looking for a Customer Service Representative!**: If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career **A day in the life of a Customer Service Representative at Collision Repair Expert**: - Review client’s vehicles for related and not related...
-
Customer Service Representative
4 weeks ago
North York, Canada Fix Network Full time**Collision Repair Expert is looking for a Customer Service Representative!**: If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career **A day in the life of a Customer Service Representative at Collision Repair Expert**: - Review client’s vehicles for related and not related...
-
Customer Service Representative
22 hours ago
North York, Canada Disability Credit Canada Full timeWe are looking for a smart, energetic customer support representative to join our team and help us grow while providing a superior customer experience. (You will work in our office) As a client support representative, you will: - Communicate with current clients regarding their ongoing case - Communicate with medical professionals' offices by fax and...
-
Customer Service Representative
2 weeks ago
North York, Canada A. Fisher & Associates Inc. Full time**Hours**:Monday to Friday: Between the hours of 8:00am and 8:00pm **Annual Salary**:$35,000.00 **Start Date**:Immediately **Location**:90 Sheppard Ave. East, North York, ON, M2N 3A1 **Customer Service/Administration Representative** We are searching for a customer service oriented and organized individual who just want to help make someone's day...
-
Customer Service Representative
7 days ago
North York, Canada Collision Repair Experts Full time**Collision Repair Expert is looking for a Customer Service Representative!** If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career **A day in the life of a Customer Service Representative at Collision Repair Expert**: - Review client’s vehicles for related and not related...
-
Customer Service Representative
1 week ago
North York, Canada TBBSLiquid Luxuries Full timeA leading Beauty Supply company located in Toronto is seeking a customer service representative. The CSR will take orders over the phone from customers and resolve customer concerns. The CSR will need to have a good knowledge of all products, pricing, and customer service policies. The CSR will gain an in depth knowledge of our accounting software and will...
-
Customer Service Representative
22 hours ago
North York, Canada The Restorer Inc. Full timeJob description **Job Title**: Customer Service Representative **Job Requirements**: Develop and sustain solid B2B relationships with customers. Prepare and maintain documentation related to quotes, including filing and sharing of documents. Facilitate customer communication and distribute customer feedback within the organization, including quality...
-
Customer Service Representative
2 weeks ago
North York, Canada Dominos Pizza Full timeDominos Pizza located at 1553 steeles Avenue east is looking for full time customer service representatives. Job Role: The Customer Service Expert’s role is crucial within the Domino’s system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role is...